Compare Wrinkl vs ChatGrape vs Freshchat

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Crozscore:

41%
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17%
interest falling

Crozscore:

60%
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37%
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Crozscore:

66%
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100%
26%
interest falling
Wrinkl screenshot view 2 more ChatGrape screenshot view 1 more Freshchat screenshot view 5 more

Software Description:

Wrinkl is the actionable group messaging platform that brings clarity and productivity back to collaboration. Our cloud-based communications software combines an easy-to-use group chat interface with a suite of native messaging tools designed to get work done and create a system of record.

Wrinkl provides businesses with a messaging solution that reduces clutter, distills what’s important, and supplies the tools to act on it—all without leaving the conversation. With Wrinkl, the conversation is action—not a distraction. Wrinkl won MediaPost’s 2018 Appy Award in the Messaging category.

Software Description:

ChatGrape is a business chat application that allows you to enhance the communication between members of your team.

Thanks to deep service integrations and a powerful auto-complete feature we allow you to access all the data coming from your external services by hitting the hashtag button.

It has never been simpler and faster to communicate!

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Features:

  • Task Scheduling/Tracking
  • File Transfer
  • External Integrations
  • File Sharing
  • Email Integration
  • Chat
  • Project Management
  • Google Apps Integration
  • Multi-User
  • Notifications
  • API

Features:

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Summary:

  • References – allow you to easily tag a prior message to retain context and refocus conversations.

  • Sidebars – enable a one-to-one (1:1) confidential dialogue without losing context or disengaging from the group.

  • Email Integration – seamlessly send, receive, and share emails on one platform.

  • Lists – instantly transform any message into an action item – easy to prioritize and track.

  • Bundles – aggregate messages for quick future reference or to share with team members.

  • Surveys – are created quickly and simply without leaving the conversation and can, if desired, include people outside the group as recipients. Surveys automatically collect and compare your team’s responses all in one place and put Slack's poll bots to shame.

  • At a Glance – is a mode that curates the information that is most relevant to you – it is distilled, organized, and in one place.

Summary:

  • A beautiful and intuitive UI: thanks to a strong focus put on design ChatGrape is a delight to use every day.

  • Unified communication: all your teams can communicate in one place.

  • Auto-complete: get access to all your external data right as you type, and save a heck of a lot of time!

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

FAQs:

    Does this service integrate with any other apps?
  • Yes.

  • Who are the main user groups of this service?
  • Businesses who find that email is increasingly inefficient and/or that group chat is undermining productivity.

  • What platforms does this service support?
  • iOS, Android, Chrome, Safari, and Firefox.

  • What are some applications this service is commonly used in tandem with?
  • Email and File Storage

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What is this service generally used for?
  • Team collaboration and group messaging.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
7.97k

Other:

Who uses Wrinkl
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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