Compare WorkWeek vs Samanage vs Towbook

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Crozscore:

55%
what is this?
27%
interest falling

Crozscore:

87%
what is this?
89%
41%

Crozscore:

79%
what is this?
34%
WorkWeek screenshot view 2 more Samanage screenshot view 4 more Towbook screenshot view 5 more

Software Description:

Running a service business can be a real challenge when you, as a business owner, are focused on the trade or skill that gets the jobs and gets you paid. WorkWeek is the all-in-one tool that makes business easy. With our easy-to-use software you'll get all of this:

  • Professional business website that auto updates as your business grows
  • Simple invoicing that reminds your customers when they're late
  • Easy to use job estimates that are easily converted to invoices
  • Scheduling that learns your hours and watches your jobs to suggest your next available time
  • Online credit card payments that your customers can use safely and securely
  • A business management dashboard that shows you where your money is coming from and how to better manage your business

Join us and let WorkWeek be your new business partner!

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Software Description:

Towbook is business management software for towing companies, accessible from anywhere, thanks to its web-based deployment and mobile apps.

This solution enables its users to dispatch, impound, issue invoices, manage the private property and conduct accounting, all in one cloud-based platform. They can receive calls and dispatch calls to their operators, assigning them with various tasks. Real-time reporting keep them informed with all updates.

As well as towing businesses, users of this service are motor clubs, police units, and automobile repair shops.

Features:

  • Customer Management
  • Scheduling
  • Dashboard
  • Project Management
  • Lead Management
  • Data Visualization
  • Expense Tracking
  • Budgeting

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Multi-User
  • External Integrations
  • Customer Management
  • Project Management
  • Payroll
  • Tax Management
  • Notifications
  • Data Visualization
  • API

Summary:

    No key features associated with this application.

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Summary:

  • Dispatch management.

  • Impound management.

  • Invoicing.

  • Reminders and notifications.

  • Discount management.

  • Customized pricing.

  • GPS tracking system.

  • Multiple vehicles in a single dispatch.

  • Customer statements.

  • Impound notice and letter reminders.

Side Hustle

$14.99
unlimited user(s) / month
Included in plan:
  • Professional business website
  • Unlimited appointments
  • Unlimited jobs
  • Unlimited customers
  • Unlimited estimates
  • Business dashboard

Micro

$49.99
unlimited user(s) / month
Included in plan:
  • Professional business website
  • Unlimited appointments
  • Unlimited jobs
  • Unlimited customers
  • Unlimited invoices
  • Unlimited estimates
  • Business dashboard

Pricing:

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

Starter

$49.00
1 user(s) / month
Included in plan:
  • Unlimited User Accounts for Your Team
  • Mobile Apps (iOS & Android)
  • Commission Tracking
  • Up to 250 Calls per Month

Premium

$99.00
1 user(s) / month
Included in plan:
  • Impound Management
  • Automatic Impound Letters & State Forms
  • Add Charges to Invoices Automatically with Pricing Rules
  • Support for Multiple Tax Rates
  • Motor Club Digital Dispatching
  • Add Calls Automatically with Email Processing
  • Call History Tracking
  • Call Chat
  • Up to 500 Calls per Month

Professional

$189.00
1 user(s) / month
Included in plan:
  • Advanced Private Property Features
  • Motor Club Direct Billing & Payment Importing
  • GPS Tracking
  • Automatic Mileage Calculation Using Google Maps
  • Request Customer Location (ping your customer's cell phone)
  • Automatic Impound Reminders
  • QuickBooks Integration (Desktop and Online)
  • Online Customer Portal
  • Up to 1,000 Calls Per Month
  • Multi-Company Support

Ultimate Plus

$289.00
1 user(s) / month
Included in plan:
  • Vehicle Damage Forms
  • Accident Reports
  • Pre Trip Inspection Management
  • Up to 1,500 Calls Per Month

Enterprise

$389.00
1 user(s) / month
Included in plan:
  • Up to 2,000 Calls a Month Included. ($49 for every 1000 calls above 2000)

FAQs:

    Who are the main user groups of this service?
    • Appliance Repair
    • Carpentry
    • Cleaning
    • Electrician
    • Flooring
    • Handyman
    • Housekeeping
    • HVAC
    • Janitorial
    • Landscaping
    • Painting
    • Pest Control
    • Plumbing
    • Pressure Washing
    • Remodeling
    • Roofing
    • Wildlife Control
    • Window Washing
    • Alarm Installation
    • Auto/Boat Detailing
    • Carpet Cleaning
    • Commercial Cleaning
    • Drywall Services
    • Garage Door Installation
    • General Contractors
    • Masonry
    • Moving
    • Fencing Installation
    • Pet Services
    • Pool & Spa Cleaning
    • Snow Removal
    • Tree Services
    • Junk Removal
  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a help section at https://workweek.com/help

  • What is this service generally used for?
  • Small and micro business management. We're focusing on the little 1-5 person teams that offer professional services to our cities and towns. We think they're forgotten by bigger and more complex enterprise solutions that are solving for larger teams and businesses. Those solutions tend to be overly complicated for a small business owner just looking to build, run, and grow their business.

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, Towbook offers multi-user capacity.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is available 24/7, 365 days a year by phone and email.

  • What platforms does this service support?
  • This is web-based service with mobile applications for Android and iOS devices.

  • What are some applications this service is commonly used in tandem with?
  • This service is in most cases used in tandem with accounting software and Google Maps.

  • What is this service generally used for?
  • This service is used for towing management.

  • Does this service integrate with any other apps?
  • Towbook integrates with: QuickBooks, Google Maps, TomTom WEBFLEET, Agero, GEICO, Quest, Allied Dispatch, Allstate, NSD, Road America.

  • Who are the main user groups of this service?
  • Main users of Towbook are towing companies.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
2.63k
Followers:
10.3k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses WorkWeek
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Towbook
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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