Compare WorkWeek vs Samanage vs ConnectWise

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Crozscore:

55%
what is this?
27%
interest falling

Crozscore:

87%
what is this?
89%
41%
interest falling

Crozscore:

87%
what is this?
85%
43%
no significant changes
WorkWeek screenshot view 2 more Samanage screenshot view 4 more ConnectWise screenshot view 4 more

Software Description:

Running a service business can be a real challenge when you, as a business owner, are focused on the trade or skill that gets the jobs and gets you paid. WorkWeek is the all-in-one tool that makes business easy. With our easy-to-use software you'll get all of this:

  • Professional business website that auto updates as your business grows
  • Simple invoicing that reminds your customers when they're late
  • Easy to use job estimates that are easily converted to invoices
  • Scheduling that learns your hours and watches your jobs to suggest your next available time
  • Online credit card payments that your customers can use safely and securely
  • A business management dashboard that shows you where your money is coming from and how to better manage your business

Join us and let WorkWeek be your new business partner!

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Software Description:

Main users of ConnectWise are technology companies including IT services, cloud services, software developers, professional services, security, and telecom. It helps them manage the process of selling, servicing, and supporting technology.

ConnectWise provides its users with an effective solution for making all information consolidated, automating their business processes for better customer support. The software is web-based and it provides an integrated business-process management (BPM), help desk and customer solution along with reliable analytics and customizable dashboards.

Main features of ConnectWise are Help Desk, Agreements, Account Management, Sales & Marketing, Procurement, Time Tracking & Billing, Project Management, and Reporting. All these features make ConnectWise an End-to-End complete organizational tool that encompasses ticketing, sales, projects, time and costs.

Features:

  • Customer Management
  • Scheduling
  • Dashboard
  • Project Management
  • Lead Management
  • Data Visualization
  • Expense Tracking
  • Budgeting

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Payroll
  • Scheduling
  • Data Export
  • Data Import
  • Customer Management
  • Password & Access Management
  • Forecasting
  • External Integrations
  • API
  • Notifications
  • Dashboard
  • Project Management

Summary:

    No key features associated with this application.

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Summary:

  • Help Desk Management

  • Service Support Management

  • Project Management

  • Billing

  • Procurement

  • Dashboards and Reporting

  • Email Management

  • Time Sheets

  • Dispatch Portal

  • Service Boards

Side Hustle

$14.99
unlimited user(s) / month
Included in plan:
  • Professional business website
  • Unlimited appointments
  • Unlimited jobs
  • Unlimited customers
  • Unlimited estimates
  • Business dashboard

Micro

$49.99
unlimited user(s) / month
Included in plan:
  • Professional business website
  • Unlimited appointments
  • Unlimited jobs
  • Unlimited customers
  • Unlimited invoices
  • Unlimited estimates
  • Business dashboard

Pricing:

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

FAQs:

    Who are the main user groups of this service?
    • Appliance Repair
    • Carpentry
    • Cleaning
    • Electrician
    • Flooring
    • Handyman
    • Housekeeping
    • HVAC
    • Janitorial
    • Landscaping
    • Painting
    • Pest Control
    • Plumbing
    • Pressure Washing
    • Remodeling
    • Roofing
    • Wildlife Control
    • Window Washing
    • Alarm Installation
    • Auto/Boat Detailing
    • Carpet Cleaning
    • Commercial Cleaning
    • Drywall Services
    • Garage Door Installation
    • General Contractors
    • Masonry
    • Moving
    • Fencing Installation
    • Pet Services
    • Pool & Spa Cleaning
    • Snow Removal
    • Tree Services
    • Junk Removal
  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a help section at https://workweek.com/help

  • What is this service generally used for?
  • Small and micro business management. We're focusing on the little 1-5 person teams that offer professional services to our cities and towns. We think they're forgotten by bigger and more complex enterprise solutions that are solving for larger teams and businesses. Those solutions tend to be overly complicated for a small business owner just looking to build, run, and grow their business.

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service integrate with any other apps?
  • Integrations: Acomba, Active Directory Contacts Sync, Anchor, AuthAnvil, AVG Managed Workplace, BizDox, BrightGauge, BVoIP 3CX, CentraStafe, CharTec BDR, CharTec SaaS BDR, Client Heartbeat, Cloud Manager, CloudBerry Managed Backup, CNET ChannelOnline, Connect and Market by Yellowbus, ConnectBooster,, Dynamics GP Integration, eAutomate, eFolder, Excel Micro, Exchange Defender, Executive Briefing Service for, ConnectWise, Field Nation, Fortinet, FreedomIQ, GFI Maz, Google, independenceIT Cloud Workspace, Intermedia, QuoteWeks, qvWise, RapidFiretools Email2Ticket, RapidFiretools Network Detective, Reflexion, RepairTech TechSuite, Replibit, Sage 100 ERP, Vault Logix, Vembu, VirtualTone, VTone MSP BILLING Module, WatchGuard, Web Teks, Website Connector, Wise-Sync Quickbooks Online, Work Market, Xero.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used as a business management solution for technology companies.

  • Who are the main user groups of this service?
  • Main users of ConnectWise are companies that sell, service, and support technology - from managed service providers and cloud service providers to managed print, VOIP, VARs.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses WorkWeek
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ConnectWise
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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