Compare WorkWave vs Vivantio vs Less Paper Co.

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Crozscore:

80%
what is this?
90%
36%
no significant changes

Crozscore:

84%
what is this?
82%
23%
no significant changes
WorkWave screenshot view 4 more Vivantio screenshot view 2 more Less Paper Co. screenshot view 4 more

Software Description:

WorkWave is a cloud-based office management software and mobile workforce management solutions for the field service industry.
It provides services that help companies manage core business processes including invoicing & payment processing, CRM, scheduling & route optimization, material & inventory management, estimating & job costing.
Beside that, there is a full range of marketing services to help their clients succeed in the marketplace.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

Less Paper Co. creates custom work order management systems, digital work order systems and CMMS systems for field service businesses.

Our goal is to help small businesses increase efficiency and productivity both in and out of the field by automating many of their daily tasks through the use of a custom work order management system.

Because we're 100% custom-built to the needs of each of our individual clients we can't list all features here but some of our most requested features are:

  • Create, schedule and dispatch work orders.
  • Track work orders across multiple statuses from start to finish.
  • Dynamic digital work orders.
  • Signature capture.
  • Photo/Video/Document upload to work order.
  • Calendar-based scheduling.
  • On-call scheduling.
  • Multiple form types.
  • Automatic labor & parts calculations.
  • Customer management.
  • Line item management.
  • Integrated auto answering service features/voice mail system.
  • Integrated payment processing.

Screenshots shown are just an example of one of our systems. Because we're completely custom built your system can be as close to or as far from the screenshots as you'd like.

Features:

  • Dashboard
  • Scheduling

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

  • Travel Management
  • Project Management
  • Lead Management
  • Contact Management
  • Data Export
  • External Integrations
  • Inventory Tracking
  • Notifications
  • Customer Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Multi-User
  • API
  • Data Import
  • Data Visualization

Summary:

  • Field Service Management: Improves the day-to-day operations of business by providing a single system of record that automates the entire processes.

  • Fleet Management: It includes Intelligent route optimization solution and GPS solutions.

  • Marketing: Full range of marketing solutions including website design and hosting, SEO, Search Engine Marketing, social media, and more.

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

  • 100% Custom-Built For Each Individual Client

  • Signature Capture

  • Photo/Video/Document Upload

  • Calendar-Based Scheduling

  • Dispatching

  • Inventory Management

  • Customer Management

  • PDF Generation / Export

  • Track Work Orders Across Statuses

  • Integrated Payment Processing

Pricing:

  • Credit card required: N/A
  • Pricing on request.

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Small Business

$30.00
1 user(s) / month
Included in plan:
  • Minimum 5 users. Each additional user $10/mo.
  • Includes up to 3 development hours per month.

Enterprise

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited users.
  • Includes up to 10 development hours per month.

FAQs:

    Who are the main user groups of this service?
  • Main users of this solution are field service companies.

  • What is this service generally used for?
  • It is used as a fleet management, office management and mobile workforce management solution.

  • What platforms does this service support?
  • WorkWave is a cloud-based service. Mobile version is run on native mobile apps.

  • Does this service integrate with any other apps?
  • It provides GPS Integration.

  • Does this service offer an API?
  • There is an API available.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: documentation, webinars and live online support.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We offer live training via phone and online screen-sharing software for free. For in-person training charges may apply depending where you are located.

    We offer 24x7 email customer support and weekday telephone support.

  • What is this service generally used for?
  • Work order management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a work order management system can help your staff become much more productive.

  • What platforms does this service support?
  • Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.

    Your systems will also always be up to date without having to worry about updating devices.

  • Does this service integrate with any other apps?
  • Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online and inventory tracking software.

  • Who are the main user groups of this service?
  • Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - our systems can be used by entire teams and multiple users with different administrative levels.

  • Does this service offer an API?
  • We can create an API for your custom system to integrate it with any of the other systems and services you use.

Publisher:

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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Less Paper Co.
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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