Compare WorkWave vs Actionspace vs Vivantio

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Crozscore:

80%
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85%
36%
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Crozscore:

79%
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80%
30%
interest falling

Crozscore:

84%
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82%
23%
no significant changes
WorkWave screenshot view 4 more Actionspace screenshot view 4 more Vivantio screenshot view 2 more

Software Description:

WorkWave is a cloud-based office management software and mobile workforce management solutions for the field service industry.
It provides services that help companies manage core business processes including invoicing & payment processing, CRM, scheduling & route optimization, material & inventory management, estimating & job costing.
Beside that, there is a full range of marketing services to help their clients succeed in the marketplace.

Software Description:

Actionspace is a fully customizable business management solution for task & project management and lightweight workflow automation.
Actionspace helps managers and executives to get instant visibility, organize priorities and manage all daily work effortlessly to achieve business results faster.
Team leaders can easily assign tasks and monitor progress in one click and anticipate business risks, while team members enjoy the simplicity to organize daily tasks and improve personal productivity.
Now Actionspace comes with a wide range of top-notch services that allow to perfectly tailor the solution to any specific business requirements.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Features:

  • Dashboard
  • Scheduling

Features:

  • External Integrations
  • Notifications
  • Supplier Management
  • Project Management
  • Multi-User
  • Scheduling
  • Dashboard

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Summary:

  • Field Service Management: Improves the day-to-day operations of business by providing a single system of record that automates the entire processes.

  • Fleet Management: It includes Intelligent route optimization solution and GPS solutions.

  • Marketing: Full range of marketing solutions including website design and hosting, SEO, Search Engine Marketing, social media, and more.

Summary:

  • Advanced task and project management

  • Workflow automation

  • Seamless Outlook integration

  • Microsoft Office 365 and SharePoint integration

  • Mobile application

  • Visibility Tools for Executives and Managers

  • Business Task Lifecycle, incl. Approvals and Delegation

  • Comprehensive Reporting

  • Personal Productivity (supports GTD concept)

  • Notifications, Reminders and Email Alerts

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Pricing:

  • Credit card required: N/A
  • Pricing on request.

Pricing:

  • Credit card required: N/A
  • With Actionspace you do not need to compromise between simplicity and quick start of ready-to-use software and flexibility of custom developed solutions. We bring you advantages of both approaches.

    You can choose either to use Actionspace out of the box or fully adapt it to your unique business needs, workflows, procedures and create a custom look and feel with a full range of customization and integration services.
    Pricing depends on the services chosen.

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    Who are the main user groups of this service?
  • Main users of this solution are field service companies.

  • What is this service generally used for?
  • It is used as a fleet management, office management and mobile workforce management solution.

  • What platforms does this service support?
  • WorkWave is a cloud-based service. Mobile version is run on native mobile apps.

  • Does this service integrate with any other apps?
  • It provides GPS Integration.

  • Does this service offer an API?
  • There is an API available.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: documentation, webinars and live online support.

FAQs:

    Who are the main user groups of this service?
  • Actionspace is suited for small businesses, mid-size businesses, large businesses, and enterprise organzations. The solution helps to improve personal productivity as well as overall enterprise productivity.

    Actionspace is an effective everyday tool for all organizational levels and can be used within an organization or a department/team.

  • Does this service offer guides, tutorials and or customer support?
  • FAQs, Online Support, Help Center, Video Tutorials

  • Does this service offer multi-user capability (e.g. teams)?
  • Actionspace was created to help teams achieve results faster and manage everyday activities effectively.

  • Does this service offer an API?
  • Yes, Actionspace has an API available for use.

  • Does this service integrate with any other apps?
  • Actionspace offers seamless integration with Office 365 and SharePoint, as well as Microsoft Azure Active Directory and Microsoft Outlook.

    Through the Outlook integration users can transform emails and calendar event into Actionspace tasks in one click.

  • What is this service generally used for?
  • The solution helps to streamline daily business activities and gain control and visibility into tasks and projects. With Actionspace you can manage multiple projects and tasks from within a single dashboard and instantly view progress on any of them in one click.

    Actionspace enables managers to organize tasks, track time, define project steps, minimize repeated tasks and errors. All recurring projects and tasks can be saved as templates with all subtasks and associated content attached for future reuse.

FAQs:

    No FAQs associated with this application.

Publisher:

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Publisher:

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Regional Restrictions:
No restrictions.

Other:

Who uses Actionspace
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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