Compare WorkTime vs timetoreply

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About WorkTime

WorkTime® is a program specifically created for tracking a company's employees and computers. It's intended for businesses utilizing anywhere between 1 to 15,000+ computers, and 300+ Terminal/Citrix servers. This system provides a non-intrusive way of monitoring employee productivity and identifying any areas that might need improvement, such as inadequate work hours, attendance problems, idle times, or unauthorized usage of the computer, software, and the Internet. WorkTime has been utilized by a great deal of businesses and organizations worldwide for many years, which include banks, insurance companies, medical centers, government agencies, charities, educational institutions, IT companies, and more.

About timetoreply

timetoreply is a SaaS product for inbound sales, customer support and customer success teams looking to optimise their email performance in real time. Built specifically for high performing teams our products let you set reply time goals and SLA's, track and monitor key email stats such as reply times and volumes, as well as contact rates. Your team members can also close off conversations from within our product. works across all email clients. No change to workflow. Completely secure. Soc 2 type II certified.

Features

  • API
  • Batch Permissions & Access
  • Big Data
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Onboarding
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration
  • Site Access Management
  • Database
  • Employee Engagement

Features

  • API
  • Batch Permissions & Access
  • Big Data
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Onboarding
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration
  • Site Access Management
  • Database
  • Employee Engagement

Summary

  • Productivity monitoring by collecting all the essential data

  • Attendance monitoring (idle/active time, login/logout)

  • Websites and programs monitoring (websites blocking and prohibiting applications from running)

  • 80+ personalized and scheduled reports

  • No invasion to employee's policies (no screenshots, no keystrokes, no document or email reading)

  • HIPPA-compliant

Summary

  • Get instant access to realtime data, and the meaningful metrics you need to take action.

  • Works with all mail clients.

  • 100% private and secure.

  • No credit card required

  • No software to install

Pricing

Free

Free
Included in plan:
  • Two weeks of data
  • One access per account
  • Limited free reports
  • Single working hours set
  • Limited to 3 employees

Basic

$5.99
1 user(s) / month
Included in plan:
  • Unlimited data
  • One access per account
  • Basic reports

Premium

$7.99
1 user(s) / month
Included in plan:
  • Unlimited data
  • Unlimited accesses per account
  • Premium reports
  • Multiple working hours
  • Scheduled reports
  • Goals: productivity, attendance, etc.
  • Online meetings monitoring
  • Screen productivity
  • Departments

Enterprise

$9.99
1 user(s) / month
Included in plan:
  • Unlimited data
  • Unlimited accesses per account
  • Premium + engaging reports
  • Multiple working hours
  • Scheduled reports
  • Goals: productivity, attendance, etc.
  • Online meetings monitoring
  • Screen productivity
  • Departments
  • In-office/remote (unlimited)
  • Private cloud option

Pricing

1-20 Mailboxes

$19.00
1 user(s) / month
Included in plan:
  • Measure individual mailboxes
  • Internal vs External email performance
  • Measure group mailboxes (statistics for the group mailboxes as a whole)
  • Individual performance statistics for group mailboxes
  • Conversation view mail logs / message view mail logs
  • Measure your company, agents and customer email response times
  • Block irrelevant emails from being tracked
  • Online reports (Overview, Comparative and Interaction reports)
  • Downloadable reports
  • Scheduled reports
  • Report filtering
  • SLA measurement
  • Export to excel

FAQs

    Does this service integrate with any other apps?
  • Not at the moment

  • What platforms does this service support?
  • WorkTime is designed for Windows, Terminal Server, Citrix, Mac, Virtual environment. It can be used on-premises or in cloud.

  • Does this service offer multi-user capability (e.g. teams)?
  • WorkTime Personal is designed for only 1 user while WorkTime Cloud and WorkTime Corporate can be used by unlimited number of employees

  • Does this service offer guides, tutorials and or customer support?
  • WorkTime has an extensive knowledge based on its website and tutorials on Youtube channel. Customers can contact WorkTime support team via live chat on the website, email, phone and various social networks

  • What is this service generally used for?
  • WorkTime is generally used in order to analyze workplace behavior of employees, eliminate abscenteeism and low productivity.

  • Does this service offer an API?
  • Not at the moment

  • Who are the main user groups of this service?
  • The service targets all possible groups of users - from self-employed freelancers to companies with millions of employees.

FAQs

    Who are the main user groups of this service?
  • Inbound sales, Customer Service, Customer Success, Client Services, Sales Teams in the manufacturing, logistics, insurance, corporate travel, property management and legal service industries.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a hands-on team, video and text guides, as well as live demos.

  • Does this service integrate with any other apps?
  • No need for it to do so.

  • Does this service offer an API?
  • No.

  • What is this service generally used for?
  • timetoreply doesn’t send or receive your email. It simply works on top of your existing mailbox to analyze your inbound and outbound emails in order to provide analytical data about how quickly your business and sales agents respond to emails. When you sign up for timetoreply, we establish a secure connection with your email server so that we can analyze your inbound and outbound emails. The software works with IMAP, Gmail, o365, Outlook and MS Exchange.

    Our software and algorithms analyze your email activity and provide reply time reports and leaderboards for your company that can be viewed via your online dashboard.

    As emails comes in and out of your mailbox we measure the time it takes your staff to respond. timetoreply does its magic without ever reading or storing the body of your email. We only analyze your email header information to calculate your timetoreply™.

  • What platforms does this service support?
  • Works with: Outlook, Office 365 (o365), Ms Exchange Server, IMAP, Gmail, Gsuite, Mimecast, Mac Mail, Yahoo.

  • What are some applications this service is commonly used in tandem with?
  • CRMs, ticketing.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
101

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
109

Other

Who uses WorkTime
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses timetoreply
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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