WorkTime® is a program specifically created for tracking a company's employees and computers. It's intended for businesses utilizing anywhere between 1 to 15,000+ computers, and 300+ Terminal/Citrix servers. This system provides a non-intrusive way of monitoring employee productivity and identifying any areas that might need improvement, such as inadequate work hours, attendance problems, idle times, or unauthorized usage of the computer, software, and the Internet. WorkTime has been utilized by a great deal of businesses and organizations worldwide for many years, which include banks, insurance companies, medical centers, government agencies, charities, educational institutions, IT companies, and more.
About timetoreply
timetoreply is a SaaS product for inbound sales, customer support and customer success teams looking to optimise their email performance in real time. Built specifically for high performing teams our products let you set reply time goals and SLA's, track and monitor key email stats such as reply times and volumes, as well as contact rates. Your team members can also close off conversations from within our product. works across all email clients. No change to workflow. Completely secure. Soc 2 type II certified.
Features
API
Batch Permissions & Access
Big Data
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Onboarding
External Integrations
Multi-User
Notifications
Password & Access Management
Social-Media Integration
Site Access Management
Database
Employee Engagement
Features
API
Batch Permissions & Access
Big Data
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Onboarding
External Integrations
Multi-User
Notifications
Password & Access Management
Social-Media Integration
Site Access Management
Database
Employee Engagement
Summary
Productivity monitoring by collecting all the essential data
Attendance monitoring (idle/active time, login/logout)
Websites and programs monitoring (websites blocking and prohibiting applications from running)
80+ personalized and scheduled reports
No invasion to employee's policies (no screenshots, no keystrokes, no document or email reading)
HIPPA-compliant
Summary
Get instant access to realtime data, and the meaningful metrics you need to take action.
Works with all mail clients.
100% private and secure.
No credit card required
No software to install
Pricing
Free
Free
Included in plan:
Two weeks of data
One access per account
Limited free reports
Single working hours set
Limited to 3 employees
Basic
$5.99
1 user(s) / month
Included in plan:
Unlimited data
One access per account
Basic reports
Premium
$7.99
1 user(s) / month
Included in plan:
Unlimited data
Unlimited accesses per account
Premium reports
Multiple working hours
Scheduled reports
Goals: productivity, attendance, etc.
Online meetings monitoring
Screen productivity
Departments
Enterprise
$9.99
1 user(s) / month
Included in plan:
Unlimited data
Unlimited accesses per account
Premium + engaging reports
Multiple working hours
Scheduled reports
Goals: productivity, attendance, etc.
Online meetings monitoring
Screen productivity
Departments
In-office/remote (unlimited)
Private cloud option
Pricing
1-20 Mailboxes
$19.00
1 user(s) / month
Included in plan:
Measure individual mailboxes
Internal vs External email performance
Measure group mailboxes (statistics for the group mailboxes as a whole)
Individual performance statistics for group mailboxes
Conversation view mail logs / message view mail logs
Measure your company, agents and customer email response times
Block irrelevant emails from being tracked
Online reports (Overview, Comparative and Interaction reports)
Downloadable reports
Scheduled reports
Report filtering
SLA measurement
Export to excel
FAQs
Does this service integrate with any other apps?
Not at the moment
What platforms does this service support?
WorkTime is designed for Windows, Terminal Server, Citrix, Mac, Virtual environment. It can be used on-premises or in cloud.
Does this service offer multi-user capability (e.g. teams)?
WorkTime Personal is designed for only 1 user while WorkTime Cloud and WorkTime Corporate can be used by unlimited number of employees
Does this service offer guides, tutorials and or customer support?
WorkTime has an extensive knowledge based on its website and tutorials on Youtube channel. Customers can contact WorkTime support team via live chat on the website, email, phone and various social networks
What is this service generally used for?
WorkTime is generally used in order to analyze workplace behavior of employees, eliminate abscenteeism and low productivity.
Does this service offer an API?
Not at the moment
Who are the main user groups of this service?
The service targets all possible groups of users - from self-employed freelancers to companies with millions of employees.
FAQs
Who are the main user groups of this service?
Inbound sales, Customer Service, Customer Success, Client Services, Sales Teams in the manufacturing, logistics, insurance, corporate travel, property management and legal service industries.
Does this service offer guides, tutorials and or customer support?
Yes, we have a hands-on team, video and text guides, as well as live demos.
Does this service integrate with any other apps?
No need for it to do so.
Does this service offer an API?
No.
What is this service generally used for?
timetoreply doesn’t send or receive your email. It simply works on top of your existing mailbox to analyze your inbound and outbound emails in order to provide analytical data about how quickly your business and sales agents respond to emails. When you sign up for timetoreply, we establish a secure connection with your email server so that we can analyze your inbound and outbound emails. The software works with IMAP, Gmail, o365, Outlook and MS Exchange.
Our software and algorithms analyze your email activity and provide reply time reports and leaderboards for your company that can be viewed via your online dashboard.
As emails comes in and out of your mailbox we measure the time it takes your staff to respond. timetoreply does its magic without ever reading or storing the body of your email. We only analyze your email header information to calculate your timetoreply™.
What platforms does this service support?
Works with: Outlook, Office 365 (o365), Ms Exchange Server, IMAP, Gmail, Gsuite, Mimecast, Mac Mail, Yahoo.
What are some applications this service is commonly used in tandem with?
CRMs, ticketing.
Does this service offer multi-user capability (e.g. teams)?
We have a small team of dedicated Employee Monitoring software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.