Compare Workelevate vs ManageEngine Endpoint Central

Workelevate 7 Unified Endpoint Management (UEM)	ManageEngine Endpoint Central 80 Unified Endpoint Management (UEM)
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Crozscore 73% what is this? User Happiness: 91% Press Buzz: 24%	Crozscore 88% what is this? User Happiness: 86% Press Buzz: 55% User Trend: no significant changes
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About Workelevate Workelevate is a digital employee experience (DEX) platform that empowers employees with an AI Copilot, enabling them to resolve issues instantly, 24x7—enhancing both experience and productivity. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control to drive operational efficiency across the organization. Additionally, Workelevate brings AI in ITSM for Service Desk Engineers, automating ticket enrichment, ticket routing, knowledge generation, and ticket resolution—optimizing IT support operations with intelligent automation. By shifting from a reactive to a proactive approach, Workelevate enables self-service, self-healing, and proactive remediations, significantly reducing manual interventions and preventing issues before they arise. CIOs and IT leaders can maximize their IT service desk ROI, with up to 60% ticket automation—freeing up IT resources to focus on strategic initiatives.	About ManageEngine Endpoint Central Desktop Central is an endpoint management tool that lets you manage all your network endpoints from a single dashboard. Desktop Central carries out various on-demand tasks from automating regular endpoint management routines like installing patches, deploying software, and taking control of remote desktops to managing and monitoring assets, software licenses, software/USB device usage, and much more. You can manage and monitor your Windows, Mac, Linux, iOS, Android, tvOS, and Chrome OS devices from a single console.
Features 2-Factor Authentication API Dashboard Data Export Data Import External Integrations Inventory Tracking Multi-User Notifications Password & Access Management Scheduling Cloud Deployment Local Deployment Report & Compliance Remote Access Network Device Performance Monitoring	Features 2-Factor Authentication API Dashboard Data Export Data Import External Integrations Inventory Tracking Multi-User Notifications Password & Access Management Scheduling Cloud Deployment Local Deployment Report & Compliance Remote Access Network Device Performance Monitoring
Summary Service Workflow Automation Troubleshooting and Support Password Reset and Account Unlock Endpoint Management Root Cause Analysis Self Healing OS Patch Management IT Asset Management Remote Access Campaign Management	Summary Deploy software packages via the Desktop Central console and self-service portal Supported platforms: Windows/Mac/Linux/iOS/Android/ tvOS/Chrome OS Troubleshoot, transfer files, and assist end users via remote control Generate customized audit-ready IT reports for security compliance Syncs with AD to provide AD-based network management Automate patching for Microsoft, third-party, antivirus, and driver updates Blacklist applications, and block software installation Generate customized audit-ready IT reports for security compliance Manage IT assets in real time from our mobile app Quick installation and setup. No prior technical expertise required

FAQs Does this service integrate with any other apps? Yes, Workelevate integrates with all ITSM products such as ServiceNow, BMC, Freshworks, SymphonyAI Summit, ManageEngine Service Desk. Chat Interface and Workspace:- Microsoft Teams, Google Chat, Slack, Whatsapp, Browser Integrated Chat, Zoom Workspace, Google Workspace and more. HRMS:- Workday, Peoplestrong, SAP Successfactors, Oracle Peoplesoft, RAMCO. Cloud Telephony:- NICE, Genesys, Ozonetel And WE can also be integrated with any native ITSM, Interface, HRMS with its API feature. What is this service generally used for? Workelevate is a Digital Employee Experience (DEX) Platform that facilitates Unified Endpoint Management through its built-in Conversational AI Copilot, enhancing overall employee experience. IT Admins leverage it to automate Endpoint Management tasks such as Experience Management, Remote Software Deployment, and Remote Access. Employees benefit from the Workelevate AI Chatbot, which automates repetitive IT issues like Service Automation (including Remote Software Access or Requests, and Asset Requests) and Knowledge Search. Furthermore, its integration with HRMS streamlines the resolution of HR tickets, collectively contributing to a reduction of up to 60% in IT tickets across the workforce. Does this service offer guides, tutorials and or customer support? Yes. Does this service offer an API? Yes WE do. Who are the main user groups of this service? Group CIO, CISO, CTO, Information Technology Head, Director Information Technology, Corporate Head-IT, Deputy General Manager-IT, General Manager-IT, Associated Vice President-IT, Director of Information Technology, and more relevant IT heads who look after evolving the Employee Infrastructure with right Endpoints and Digital Workplace. What are some applications this service is commonly used in tandem with? IT Ticket Automation, Software Deployment, Remote Access, IT Asset Management, Patch Management, Rule Based Self Healing, Enduser Experience Management, Endpoint Management, Active Directory Management, Campaign Management, What platforms does this service support? Windows. Does this service offer multi-user capability (e.g. teams)? Yes	FAQs Does this service offer multi-user capability (e.g. teams)? Yes. Different roles and permissions can be mapped for users based on the activity. Does this service offer an API? Yes. ManageEngine Desktop Central facilitates easy integration with your existing infrastructure using REST APIs. Who are the main user groups of this service? ManageEngine Desktop Central is used by IT management teams and system administrators. What platforms does this service support? Windows Mac Linux iOS Android tvOS Chrome OS What are some applications this service is commonly used in tandem with? Apart from in-app plug-ins and extensions, ManageEngie Desktop Central can be integrated with help desk suites (Jira, Zendesk, ServiceNow, and ServiceDesk Plus). Does this service integrate with any other apps? Help desk integrations: Jira Zendesk ServiceNow Spiceworks Freshservice Native integrations: ManageEngine Browser Security Plus ManageEngine Analytics Plus ManageEngine ServiceDesk Plus ManageEngine ServiceDesk Plus Cloud ManageEngine AssetExplorer Does this service offer guides, tutorials and or customer support? ManageEngine Desktop Central offers the following support options: Chat support Call support Email support Community support Knowledge base FAQ and how-tos White papers Video tutorials Training webinars What is this service generally used for? Threats and patch management Software deployment IT inventory management Mobile device management IT security and compliance reporting Remote control
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Workelevate SMEs Enterprises Desktop Platforms: Windows Languages: Arabic, German, English, Hindi, Spanish Regional Restrictions: No restrictions.	Other Who uses ManageEngine Endpoint Central Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Languages: English, Japanese, Turkish, Swedish, Spanish, Russian, Polish, Italian, German, French, Finnish, Dutch, Danish, Portuguese, Norwegian Regional Restrictions: No restrictions.