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About Workelevate
Workelevate is a digital employee experience (DEX) platform that empowers employees with an AI Copilot, enabling them to resolve issues instantly, 24x7—enhancing both experience and productivity. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control to drive operational efficiency across the organization. Additionally, Workelevate brings AI in ITSM for Service Desk Engineers, automating ticket enrichment, ticket routing, knowledge generation, and ticket resolution—optimizing IT support operations with intelligent automation.
By shifting from a reactive to a proactive approach, Workelevate enables self-service, self-healing, and proactive remediations, significantly reducing manual interventions and preventing issues before they arise. CIOs and IT leaders can maximize their IT service desk ROI, with up to 60% ticket automation—freeing up IT resources to focus on strategic initiatives.
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About Kitecyber
Kitecyber provides a hyper-converged endpoint security solution that provides comprehensive security and meets compliance requirements of organizations for SOC2, ISO27001, HIPAA, PCI-DSS, GDPR etc. Some of our key features include:
1. Device management for Mac, Windows and Linux
1. Secure web gateway for safe browsing, phishing and Internet attack prevention
1. Zero trust VPN for private access to cloud infrastructure
1. DLP for data security
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Features
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2-Factor Authentication
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API
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Dashboard
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Data Export
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Data Import
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External Integrations
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Inventory Tracking
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Multi-User
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Notifications
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Password & Access Management
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Scheduling
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Cloud Deployment
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Local Deployment
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Report & Compliance
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Remote Access
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Network Device Performance Monitoring
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Features
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2-Factor Authentication
-
API
-
Dashboard
-
Data Export
-
Data Import
-
External Integrations
-
Inventory Tracking
-
Multi-User
-
Notifications
-
Password & Access Management
-
Scheduling
-
Cloud Deployment
-
Local Deployment
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Report & Compliance
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Remote Access
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Network Device Performance Monitoring
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Summary
Service Workflow Automation
Troubleshooting and Support
Password Reset and Account Unlock
Endpoint Management
Root Cause Analysis
Self Healing
OS Patch Management
IT Asset Management
Remote Access
Campaign Management
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Summary
Device management for Mac, Windows and Linux
Secure web gateway for safe browsing, phishing and Internet attack prevention
Zero trust VPN for private access to cloud infrastructure
DLP for data security
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FAQs
Does this service integrate with any other apps?
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Yes, Workelevate integrates with all ITSM products such as
ServiceNow, BMC, Freshworks, SymphonyAI Summit, ManageEngine Service Desk.
Chat Interface and Workspace:-
Microsoft Teams, Google Chat, Slack, Whatsapp, Browser Integrated Chat, Zoom Workspace, Google Workspace and more.
HRMS:-
Workday, Peoplestrong, SAP Successfactors, Oracle Peoplesoft, RAMCO.
Cloud Telephony:-
NICE, Genesys, Ozonetel
And WE can also be integrated with any native ITSM, Interface, HRMS with its API feature.
What is this service generally used for?
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Workelevate is a Digital Employee Experience (DEX) Platform that facilitates Unified Endpoint Management through its built-in Conversational AI Copilot, enhancing overall employee experience. IT Admins leverage it to automate Endpoint Management tasks such as Experience Management, Remote Software Deployment, and Remote Access. Employees benefit from the Workelevate AI Chatbot, which automates repetitive IT issues like Service Automation (including Remote Software Access or Requests, and Asset Requests) and Knowledge Search. Furthermore, its integration with HRMS streamlines the resolution of HR tickets, collectively contributing to a reduction of up to 60% in IT tickets across the workforce.
Does this service offer guides, tutorials and or customer support?
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Yes.
Does this service offer an API?
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Yes WE do.
Who are the main user groups of this service?
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Group CIO, CISO, CTO, Information Technology Head, Director Information Technology,
Corporate Head-IT, Deputy General Manager-IT, General Manager-IT, Associated Vice President-IT, Director of Information Technology, and more relevant IT heads who look after evolving the Employee Infrastructure with right Endpoints and Digital Workplace.
What are some applications this service is commonly used in tandem with?
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IT Ticket Automation, Software Deployment, Remote Access, IT Asset Management, Patch Management, Rule Based Self Healing, Enduser Experience Management, Endpoint Management, Active Directory Management, Campaign Management,
What platforms does this service support?
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Windows.
Does this service offer multi-user capability (e.g. teams)?
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Yes
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FAQs
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Vendor Information
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Vendor Information
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Other
Who uses Workelevate
Desktop Platforms:
Languages:
Arabic, German, English, Hindi, Spanish
Regional Restrictions:
No restrictions.
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Other
Who uses Kitecyber
Desktop Platforms:
- Web App
- Windows
- Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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