About Workelevate
Workelevate is a digital employee experience (DEX) platform that empowers employees with an AI Copilot, enabling them to resolve issues instantly, 24x7—enhancing both experience and productivity. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control to drive operational efficiency across the organization. Additionally, Workelevate brings AI in ITSM for Service Desk Engineers, automating ticket enrichment, ticket routing, knowledge generation, and ticket resolution—optimizing IT support operations with intelligent automation.
By shifting from a reactive to a proactive approach, Workelevate enables self-service, self-healing, and proactive remediations, significantly reducing manual interventions and preventing issues before they arise. CIOs and IT leaders can maximize their IT service desk ROI, with up to 60% ticket automation—freeing up IT resources to focus on strategic initiatives.
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About Hexnode UEM
Hexnode is a Unified Endpoint Management (UEM) solution that helps businesses securely manage both personal and corporate-owned devices across all endpoints. It supports iOS, Android, Windows, macOS, tvOS, and fireOS devices, with both cloud and on-premises hosting options. With a rich set of features such as app management, security management, expense management, and containerization, Hexnode MDM adapts to the most complex of business environments.
Here's why you should try Hexnode MDM:
- Supports Android, iOS, Windows, macOS, tvOS, and fireOS.
- Manage a few, dozens, hundreds or even thousands of devices with ease.
- Monitor and track everything from a centralized dashboard.
- Remotely set up device configurations on the user devices.
- Selectively restrict device functionalities.
- Provision, deploy and manage mobile applications.
- Check and enforce compliance across the entire device fleet.
- Precisely document security and compliance through a wide array of reports.
- Enroll using Apple Configurator and other enrollment options.
- Complete AD integration and AD-based policy management.
- Easy deployment of corporate-owned devices in bulk without having to manually enroll each device, using Samsung's Knox Mobile Enrollment and Google's Zero Touch Enrollment.
- Supports multi-login and multi-roles.
- Bypass Activation Lock on iOS devices.
- Block unwanted URLs with Web Content Filtering.
- Kiosk mode with a wide range of features.
- Hexnode browser to enable multi-tabbed browsing on Android devices.
- Remote view and control help admins troubleshoot the devices remotely.
- Advanced restrictions and management options for Android devices with Samsung Knox, LG GATE and Kyocera and Android in the Enterprise program (Android for Work) integrations, deploy apps in volume using Apple's Volume Purchase Program (VPP).
- Out-of-the-box management and control of iOS and Android devices with Apple's Device Enrollment Program (DEP) and ROM Enrollment for Android.
- Out-of-bound product management with REST-based API.
- Create tickets and manage devices right from Zendesk Support.
Solutions we offer:
- Mobile Device Management
Mobile Application Management
- Mobile Expense Management
- Mobile Security Management
- Mobile Content Management
- Bring Your Own Device
- Mobile Kiosk Software
- Unified Endpoint Management
Trusted by SMBs to Fortune 500 companies around the world.1. Hexnode MDM is a Unified Endpoint Management (UEM) solution that helps businesses securely manage both personal and corporate-owned devices across all endpoints. It supports iOS, Android, Windows, macOS, tvOS, and fireOS devices, with both cloud and on-premises hosting options. With a rich set of features such as app management, security management, expense management, and containerization, Hexnode MDM adapts to the most complex of business environments.
Here's why you should try Hexnode MDM:
- Supports Android, iOS, Windows, macOS, tvOS, and fireOS.
- Manage a few, dozens, hundreds or even thousands of devices with ease.
- Monitor and track everything from a centralized dashboard.
- Remotely set up device configurations on the user devices.
- Selectively restrict device functionalities.
- Provision, deploy and manage mobile applications.
- Check and enforce compliance across the entire device fleet.
- Precisely document security and compliance through a wide array of reports.
- Enroll using Apple Configurator and other enrollment options.
- Complete AD integration and AD-based policy management.
- Easy deployment of corporate-owned devices in bulk without having to manually enroll each device, using Samsung's Knox Mobile Enrollment and Google's Zero Touch Enrollment.
- Supports multi-login and multi-roles.
- Bypass Activation Lock on iOS devices.
- Block unwanted URLs with Web Content Filtering.
- Kiosk mode with a wide range of features.
- Hexnode browser to enable multi-tabbed browsing on Android devices.
- Remote view and control help admins troubleshoot the devices remotely.
- Advanced restrictions and management options for Android devices with Samsung Knox, LG GATE and Kyocera and Android in the Enterprise program (Android for Work) integrations, deploy apps in volume using Apple's Volume Purchase Program (VPP).
- Out-of-the-box management and control of iOS and Android devices with Apple's Device Enrollment Program (DEP) and ROM Enrollment for Android.
- Out-of-bound product management with REST-based API.
- Create tickets and manage devices right from Zendesk Support.
Solutions we offer:
- Mobile Device Management
Mobile Application Management
- Mobile Expense Management
- Mobile Security Management
- Mobile Content Management
- Bring Your Own Device
- Mobile Kiosk Software
- Unified Endpoint Management
Trusted by SMBs to Fortune 500 companies around the world.
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FAQs
Does this service integrate with any other apps?
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Yes, Workelevate integrates with all ITSM products such as
ServiceNow, BMC, Freshworks, SymphonyAI Summit, ManageEngine Service Desk.
Chat Interface and Workspace:-
Microsoft Teams, Google Chat, Slack, Whatsapp, Browser Integrated Chat, Zoom Workspace, Google Workspace and more.
HRMS:-
Workday, Peoplestrong, SAP Successfactors, Oracle Peoplesoft, RAMCO.
Cloud Telephony:-
NICE, Genesys, Ozonetel
And WE can also be integrated with any native ITSM, Interface, HRMS with its API feature.
What is this service generally used for?
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Workelevate is a Digital Employee Experience (DEX) Platform that facilitates Unified Endpoint Management through its built-in Conversational AI Copilot, enhancing overall employee experience. IT Admins leverage it to automate Endpoint Management tasks such as Experience Management, Remote Software Deployment, and Remote Access. Employees benefit from the Workelevate AI Chatbot, which automates repetitive IT issues like Service Automation (including Remote Software Access or Requests, and Asset Requests) and Knowledge Search. Furthermore, its integration with HRMS streamlines the resolution of HR tickets, collectively contributing to a reduction of up to 60% in IT tickets across the workforce.
Does this service offer guides, tutorials and or customer support?
-
Yes.
Does this service offer an API?
-
Yes WE do.
Who are the main user groups of this service?
-
Group CIO, CISO, CTO, Information Technology Head, Director Information Technology,
Corporate Head-IT, Deputy General Manager-IT, General Manager-IT, Associated Vice President-IT, Director of Information Technology, and more relevant IT heads who look after evolving the Employee Infrastructure with right Endpoints and Digital Workplace.
What are some applications this service is commonly used in tandem with?
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IT Ticket Automation, Software Deployment, Remote Access, IT Asset Management, Patch Management, Rule Based Self Healing, Enduser Experience Management, Endpoint Management, Active Directory Management, Campaign Management,
What platforms does this service support?
-
Windows.
Does this service offer multi-user capability (e.g. teams)?
-
Yes
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FAQs
What is this service generally used for?
-
- Overall device management
- Monitor and track everything from a centralized dashboard
- Remotely set up configurations on the user device
- Selectively restrict device functionalities
- Provision, deploy and manage mobile applications
Does this service offer an API?
-
Yes, Hexnode provides a REST-based API for its customers to build application programs with a custom interface in order to seek access to all the features.
Does this service integrate with any other apps?
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- Active Directory
- Azure Active Directory
- Apple Business/School Manager
- G Suite
- Samsung Knox
- LG GATE
- Kyocera enterprise solution
- Sony
- Zebra
- HTC
- Zendesk
What are some applications this service is commonly used in tandem with?
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Allows the devices to be locked down in a restricted, purpose-specific mode with the Mobile Kiosk Management solution. Formulates the devices to work in a corporate-specific environment by assigning suitable restrictions and configurations. Provides location tracking functionality for easily locating the managed devices.
Does this service offer guides, tutorials and or customer support?
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Hexnode MDM offers the following support options:
- FAQs
- Knowledge Base
- Chat Support
- Call Support
- Email Support
- Video Tutorials
Who are the main user groups of this service?
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- Freelancers
- Small businesses
- Medium-sized businesses
- Large enterprises
What platforms does this service support?
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- iOS
- Android
- Windows
- macOS
- tvOS
- fireOS
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