Compare Workelevate vs HCL BigFix

Workelevate 7 Unified Endpoint Management (UEM)	HCL BigFix 84 Unified Endpoint Management (UEM)
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Crozscore 73% what is this? User Happiness: 91% Press Buzz: 24%	Crozscore 87% what is this? User Happiness: 88%
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About Workelevate Workelevate is a digital employee experience (DEX) platform that empowers employees with an AI Copilot, enabling them to resolve issues instantly, 24x7—enhancing both experience and productivity. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control to drive operational efficiency across the organization. Additionally, Workelevate brings AI in ITSM for Service Desk Engineers, automating ticket enrichment, ticket routing, knowledge generation, and ticket resolution—optimizing IT support operations with intelligent automation. By shifting from a reactive to a proactive approach, Workelevate enables self-service, self-healing, and proactive remediations, significantly reducing manual interventions and preventing issues before they arise. CIOs and IT leaders can maximize their IT service desk ROI, with up to 60% ticket automation—freeing up IT resources to focus on strategic initiatives.	About HCL BigFix Transform your IT management with HCL BigFix's AI-powered automation and autonomous endpoint management. Our solution prioritizes and automates vulnerability remediation, seamlessly integrating with leading vulnerability scanners to enhance your security posture. With continuous compliance enforcement, HCL BigFix ensures that your organization remains secure and compliant at all times. The platform automates discovery, management, and real-time remediation of all endpoints—on-premises, virtual, or in the cloud—regardless of operating system, location, or connectivity. Organizations now can revolutionize workspace and enterprise management with HCL BigFix's cutting-edge AI technologies, designed to elevate the employee digital experience and automate IT infrastructures through seamless, secure, AI-enabled intelligent management. The HCL BigFix platform unifies the management of workspace devices, servers, and cloud environments, providing a comprehensive and cohesive approach to enterprise operations. Leverage our AI-driven solution to enhance endpoint protection, consolidating security measures across diverse environments while reducing vulnerabilities and simplifying compliance management. With proactive threat detection, operational efficiency, and automated infrastructure management, HCL BigFix empowers your business to thrive in a digital-first world.
Features 2-Factor Authentication API Dashboard Data Export Data Import External Integrations Inventory Tracking Multi-User Notifications Password & Access Management Scheduling Cloud Deployment Local Deployment Report & Compliance Remote Access Network Device Performance Monitoring	Features 2-Factor Authentication API Dashboard Data Export Data Import External Integrations Inventory Tracking Multi-User Notifications Password & Access Management Scheduling Cloud Deployment Local Deployment Report & Compliance Remote Access Network Device Performance Monitoring
Summary Service Workflow Automation Troubleshooting and Support Password Reset and Account Unlock Endpoint Management Root Cause Analysis Self Healing OS Patch Management IT Asset Management Remote Access Campaign Management	Summary Revolutionize Workspace and Enterprise Management: Use AI to improve employee digital experience, automate infrastructure, and secure management. HCL BigFix unifies device, server, and cloud management, enhancing security and compliance. Automate IT Operations and Lower Costs: Utilize extensive automations and unified endpoint management to simplify corporate and BYOD device management. Achieve and Maintain Continuous Compliance: HCL BigFix automates endpoint compliance with 44,000+ checks, ensuring continuous security and providing near-real-time reporting. Discover, Prioritize and Remediate Vulnerabilities with Patch Management Fast: Quickly address security vulnerabilities using top remediation tools, prioritizing threats from MITRE, CISA, and scan data from Tenable, Rapid7, Qualys, etc.

FAQs Does this service integrate with any other apps? Yes, Workelevate integrates with all ITSM products such as ServiceNow, BMC, Freshworks, SymphonyAI Summit, ManageEngine Service Desk. Chat Interface and Workspace:- Microsoft Teams, Google Chat, Slack, Whatsapp, Browser Integrated Chat, Zoom Workspace, Google Workspace and more. HRMS:- Workday, Peoplestrong, SAP Successfactors, Oracle Peoplesoft, RAMCO. Cloud Telephony:- NICE, Genesys, Ozonetel And WE can also be integrated with any native ITSM, Interface, HRMS with its API feature. What is this service generally used for? Workelevate is a Digital Employee Experience (DEX) Platform that facilitates Unified Endpoint Management through its built-in Conversational AI Copilot, enhancing overall employee experience. IT Admins leverage it to automate Endpoint Management tasks such as Experience Management, Remote Software Deployment, and Remote Access. Employees benefit from the Workelevate AI Chatbot, which automates repetitive IT issues like Service Automation (including Remote Software Access or Requests, and Asset Requests) and Knowledge Search. Furthermore, its integration with HRMS streamlines the resolution of HR tickets, collectively contributing to a reduction of up to 60% in IT tickets across the workforce. Does this service offer guides, tutorials and or customer support? Yes. Does this service offer an API? Yes WE do. Who are the main user groups of this service? Group CIO, CISO, CTO, Information Technology Head, Director Information Technology, Corporate Head-IT, Deputy General Manager-IT, General Manager-IT, Associated Vice President-IT, Director of Information Technology, and more relevant IT heads who look after evolving the Employee Infrastructure with right Endpoints and Digital Workplace. What are some applications this service is commonly used in tandem with? IT Ticket Automation, Software Deployment, Remote Access, IT Asset Management, Patch Management, Rule Based Self Healing, Enduser Experience Management, Endpoint Management, Active Directory Management, Campaign Management, What platforms does this service support? Windows. Does this service offer multi-user capability (e.g. teams)? Yes	FAQs No FAQs associated with this application.
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Other Who uses Workelevate SMEs Enterprises Desktop Platforms: Windows Languages: Arabic, German, English, Hindi, Spanish Regional Restrictions: No restrictions.	Other Who uses HCL BigFix SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Languages: English, Chinese, French, German, Italian, Japanese, Portuguese, Spanish Regional Restrictions: No restrictions.