Workelevate is a digital employee experience (DEX) platform that empowers employees with an AI Copilot, enabling them to resolve issues instantly, 24x7—enhancing both experience and productivity. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control to drive operational efficiency across the organization. Additionally, Workelevate brings AI in ITSM for Service Desk Engineers, automating ticket enrichment, ticket routing, knowledge generation, and ticket resolution—optimizing IT support operations with intelligent automation.
By shifting from a reactive to a proactive approach, Workelevate enables self-service, self-healing, and proactive remediations, significantly reducing manual interventions and preventing issues before they arise. CIOs and IT leaders can maximize their IT service desk ROI, with up to 60% ticket automation—freeing up IT resources to focus on strategic initiatives.
About AirDroid Business
AirDroid Business, an enterprise-grade Mobile Device Management(MDM) solution, is designed to help businesses manage and control Android devices fleets from a central dashboard. With AirDroid Business, businesses can easily monitor device usage, deploy apps and updates, and remotely troubleshoot issues. It offers features such as kiosk mode, security policy, alerts & notifications, location tracking, file transfer in bulk, and more. It aims to simplify the device management process, increase productivity and efficiency, and reduce management costs.
Devices fleet management from a centralized dashboard
AirDroid Business has helped businesses and MSPs across the globe and organizations from various verticals such as Media advertising, Transportation & Logistics, Medical Healthcare, Retail, Education, and more to empower businesses with mobility and improve productivity with lower operational costs.
Features
2-Factor Authentication
API
Dashboard
Data Export
Data Import
External Integrations
Inventory Tracking
Multi-User
Notifications
Password & Access Management
Scheduling
Cloud Deployment
Local Deployment
Report & Compliance
Remote Access
Network Device Performance Monitoring
Features
2-Factor Authentication
Dashboard
Data Export
Data Import
External Integrations
Inventory Tracking
Multi-User
Notifications
Password & Access Management
Cloud Deployment
Remote Access
Network Device Performance Monitoring
Summary
Service Workflow Automation
Troubleshooting and Support
Password Reset and Account Unlock
Endpoint Management
Root Cause Analysis
Self Healing
OS Patch Management
IT Asset Management
Remote Access
Campaign Management
Summary
Enhance your mobile device management experience better with remote control and location tracking
A one-stop solution for Android device management
Pricing
Basic
$12.00
1 user(s) / month
Included in plan:
Remote access & control
Remote camera & view mode
Limited view for device status tracking
2-way file transfer
Remote file management
Member management
Bulk Operation: Rename/Group/Remark (50 devices at a time)
Customizable Kiosk Home Screen & Notification Center
Customizable Device Limitation
Device geo-location
Device Monitoring (refresh every 30min)
Remote Reboot Devices
Restricted Access
Bulk File Distribution
Device Alerts & Notification
Device Monitoring (real-time status, no time limits)
Multi-level Groups
Remote Device Lock & Factory Reset
App List & Remote Uninstallation
Custom Member Manageable Grouping
Team Members Permission Setup
Statistics Dashboard for Published Apps
Staged Rollouts & Scheduled Release
Customizable Kiosk Brand & Layout (unlimited)
Kiosk Browser, Allowlist, URL Shortcuts, and Advanced Settings
Geofence & Workflow
Location Recording Frequency (1 min)
Location Data Storage Time (90 days)
FAQs
Does this service integrate with any other apps?
Yes, Workelevate integrates with all ITSM products such as
ServiceNow, BMC, Freshworks, SymphonyAI Summit, ManageEngine Service Desk.
Chat Interface and Workspace:-
Microsoft Teams, Google Chat, Slack, Whatsapp, Browser Integrated Chat, Zoom Workspace, Google Workspace and more.
HRMS:-
Workday, Peoplestrong, SAP Successfactors, Oracle Peoplesoft, RAMCO.
Cloud Telephony:-
NICE, Genesys, Ozonetel
And WE can also be integrated with any native ITSM, Interface, HRMS with its API feature.
What is this service generally used for?
Workelevate is a Digital Employee Experience (DEX) Platform that facilitates Unified Endpoint Management through its built-in Conversational AI Copilot, enhancing overall employee experience. IT Admins leverage it to automate Endpoint Management tasks such as Experience Management, Remote Software Deployment, and Remote Access. Employees benefit from the Workelevate AI Chatbot, which automates repetitive IT issues like Service Automation (including Remote Software Access or Requests, and Asset Requests) and Knowledge Search. Furthermore, its integration with HRMS streamlines the resolution of HR tickets, collectively contributing to a reduction of up to 60% in IT tickets across the workforce.
Does this service offer guides, tutorials and or customer support?
Yes.
Does this service offer an API?
Yes WE do.
Who are the main user groups of this service?
Group CIO, CISO, CTO, Information Technology Head, Director Information Technology,
Corporate Head-IT, Deputy General Manager-IT, General Manager-IT, Associated Vice President-IT, Director of Information Technology, and more relevant IT heads who look after evolving the Employee Infrastructure with right Endpoints and Digital Workplace.
What are some applications this service is commonly used in tandem with?
IT Ticket Automation, Software Deployment, Remote Access, IT Asset Management, Patch Management, Rule Based Self Healing, Enduser Experience Management, Endpoint Management, Active Directory Management, Campaign Management,
What platforms does this service support?
Windows.
Does this service offer multi-user capability (e.g. teams)?
Yes
FAQs
Who are the main user groups of this service?
Business owners of all sizes and IT administrators who are looking to secure and manage bulk Android devices.
What platforms does this service support?
Android-based devices and Web-based admin portal.
Does this service offer multi-user capability (e.g. teams)?
Yes. IT managers are able to assign roles and grant different levels of authority for accessing the system.
Does this service offer guides, tutorials and or customer support?
Yes. E-book guides, product set-up tutorials, and technical support are all available.
What is this service generally used for?
Manage and secure large fleets of corporate-based Android devices; monitor device status at all times and provide instant remote troubleshooting to reduce device downtime.
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