This All-in-one provider for service technicians allows users to automate and manage their businesses from one program, turning any computer into a virtual office, capable of handling a large fleet of dispatchabale units.
Wintac also allows businesses to easily track service contracts for each customer and equipment at every location. Know when service is due, contracts expire, as well as the entire service history on any piece of equipment.
Users are able view, edit and update their own daily schedules in real-time. Technicians can add customers, jobs and notes on the fly, and they can drill down to review prior service history information for individual customers.
About ServicePower
This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.
About Housecall Pro
Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such as cleaning, plumbing, electrical and more.
Housecall Pro allows companies to forego paperwork in favor of digital automation. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation.
Customers can book services via the HouseCall mobile app, communicate through a centralized messaging system and make online payments.
The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.
This solution is available across the U.S. and Canada.
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Summary
Scheduling, Dispatching & Work Order Management: Daily, Weekly, and Monthly dispatch views; Drag and Drop, Color Coded dispatching; Work History Tracking; Equipment Installation and Service Tracking.Visual Job Costing.
Customer & Lead Management: Customer Relationship Management; Job Site Management; Contact and Prospect Management.
Accessibility: Dashboard View; Remote access and Mobile Computing; Multi-Level Security Access System.
Accounting & Payroll: Invoicing, Statements, Automatic Billing, POS and Accounts Receivable; Task building and Flat Rate Pricing; Purchasing, bill paying and accounts payable; Bank account management and check writing; Financial reporting and graphing; Employee and Payroll Management; QuickBooks Integration.
Inventory: Multi-location Inventory Management; Item Lookup and Retrieval; Purchase Orders.
Estimates & Proposals: Task Building and Flat Rate Pricing; Estimating and Proposal Writing.
Summary
ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.
ServiceMobility: Device and OS agnostic mobile dispatching software.
ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.
Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.
ServiceOutsourcing: Outsourced service management provided by the ServicePower team.
M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.
Summary
The premier all-in-one service business management app
Dynamic job scheduling and dispatch with real time job updates across all devices
HouseCall Pro provides a seamless one-click QuickBooks Online integration
Provide your customer with a delightful experience through SMS and invoice automation
Create, edit, and launch customized postcard and email marketing campaigns
Take payments out in the field at one low flat credit card processing rate
Take customer signatures before and after the work is done while out in the field
Save at least 15 hours a week on paperwork alone with HouseCall Pro
Save hundreds of dollars a month on additional staff with HouseCall Pro
Get your business organized and your office in order with HouseCall Pro
Pricing
Credit card required: No
One-time Licence:
Wintac Green: $1,995, $1,150 each additional office user.
Wintac Pro: $2,495, $1,150 each additional office user.
Wintac Fuel: $2,995, $1,150 each additional office user.
Wintac Green Premium: $9,495.
Wintac Pro PRemium: $9,995.
Wintac Fuel Premium: $10,495.
Pricing
SIMPLE
$39.00
/month
Included in plan:
Access to HouseCall Pro App and Web Portal
1 User
Scheduling and dispatch
Automated invoicing and receipts
Estimates
2.90% credit card processing (flat)
HouseCall customer booking app
Email support
Customer job SMS & email notifications
Dashboard with key business stats
Google Calendar Integration
Employee GPS tracking
MODERN
$109.00
/month
Included in plan:
1-6 Users
Everything in the 'SIMPLE' plan
Live chat support
Unlimited email reminders
86¢ postcard marketing
Yelp, Facebook, and website online booking
Company in-app chat
QuickBooks Online integration
ADVANCED
$199.00
/month
Included in plan:
Unlimited Users
Everything in the 'MODERN' plan
Live chat support
Customizable reports
FAQs
Who are the main user groups of this service?
Main users are field service, installation, and construction companies.
What is this service generally used for?
It is generally used as a business management software for service contractors.
What platforms does this service support?
Wintac is a cloud-based platform, and works in most typical Windows-based PC configurations and local area networks. Mobile version is available for Android and iPhone-iPad.
Does this service integrate with any other apps?
The Wintac Web Portal supports email integration, popular flat rate pricing programs, barcoding integration and credit card processing integration. It also integrates with Microsoft Office and QuickBooks.
Does this service offer an API?
It doesn't offer API.
Does this service offer guides, tutorials and or customer support?
They provide phone support, email support, FAQ section.
FAQs
Who are the main user groups of this service?
This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.
What is this service generally used for?
It is used as a mobile workforce management software.
Does this service integrate with any other apps?
ServicePower integrates with other apps.
Does this service offer an API?
It offers an API.
What platforms does this service support?
Platform: Online, Mobile.
Does this service offer guides, tutorials and or customer support?
In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.
Does this service offer guides, tutorials and or customer support?
Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.
What platforms does this service support?
Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.
Who are the main user groups of this service?
Service professionals in a variety of service industries, such as carpet cleaning, plumbing, HVAC, janitorial, window washing, and more use HouseCall Pro for field service management. Housecall Pro caters to any service based company across hundreds of industry verticals.
What is this service generally used for?
Housecall Pro streamlines business processes. It eases communication within organizations as well as with customers. This solution allows companies to forego paperwork in favor of digital automation. Housecall Pro allows service businesses to operate at maximum efficiency.
What are some applications this service is commonly used in tandem with?
Yes, Housecall Pro integrates with QuickBooks Online, Google Maps, and Google Calendar.
Does this service offer an API?
It currently does not, but may in the future.
Does this service integrate with any other apps?
QuickBooks Online, Google Calendar, and Google Maps.
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