This All-in-one provider for service technicians allows users to automate and manage their businesses from one program, turning any computer into a virtual office, capable of handling a large fleet of dispatchabale units.
Wintac also allows businesses to easily track service contracts for each customer and equipment at every location. Know when service is due, contracts expire, as well as the entire service history on any piece of equipment.
Users are able view, edit and update their own daily schedules in real-time. Technicians can add customers, jobs and notes on the fly, and they can drill down to review prior service history information for individual customers.
About ServiceTrade
ServiceTrade helps commercial service contractors deliver amazing customer service that makes their business more valuable. Our customer service features enable online engagement throughout the service cycle and build profitable, long-term relationships.
Through ServiceTrade, impress customers with media-rich online quotes, after-service reports with photos from techs’ mobile devices, and an online portal with their full service history.
ServiceTrade streamlines service operations by managing work orders, scheduling planned and emergency services, and integrating with most accounting platforms to eliminate double data entry.
ServiceTrade’s web and mobile applications convert service delivery into digital marketing impressions that are memorable and helpful to customers.
About NetDispatcher
REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses
See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.
Simple and Easy to Use Field Service Platform.
Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.
Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications
Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.
Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box
Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business
No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Summary
Scheduling, Dispatching & Work Order Management: Daily, Weekly, and Monthly dispatch views; Drag and Drop, Color Coded dispatching; Work History Tracking; Equipment Installation and Service Tracking.Visual Job Costing.
Customer & Lead Management: Customer Relationship Management; Job Site Management; Contact and Prospect Management.
Accessibility: Dashboard View; Remote access and Mobile Computing; Multi-Level Security Access System.
Accounting & Payroll: Invoicing, Statements, Automatic Billing, POS and Accounts Receivable; Task building and Flat Rate Pricing; Purchasing, bill paying and accounts payable; Bank account management and check writing; Financial reporting and graphing; Employee and Payroll Management; QuickBooks Integration.
Inventory: Multi-location Inventory Management; Item Lookup and Retrieval; Purchase Orders.
Estimates & Proposals: Task Building and Flat Rate Pricing; Estimating and Proposal Writing.
Summary
Industry-leading customer engagement and field service management tools that help you grow.
Our tablet app gets customer approval with a digital signature – before leaving the job.
Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.
Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.
Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.
SaaS means that your data is available to everyone in the office and in the field from a variety of devices.
Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.
Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.
ServiceTrade integrates with accounting applications like Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.
ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.
Summary
Simple, Form Based Work Orders
Streamline Customer Followup
Real-Time Dispatch
Drag-n-Drop Scheduling
Real-Time Reporting
Send and Recieve job updates on the fly
Automated Time Tracking
Mobile Workforce
Open API Integrations To Other Software Programs
Pricing
Credit card required: No
One-time Licence:
Wintac Green: $1,995, $1,150 each additional office user.
Wintac Pro: $2,495, $1,150 each additional office user.
Wintac Fuel: $2,995, $1,150 each additional office user.
Wintac Green Premium: $9,495.
Wintac Pro PRemium: $9,995.
Wintac Fuel Premium: $10,495.
Pricing
Starting from: $79.00/month
Credit card required: No
Other purchasing options:
Self Starter: FREE. Unlimited quoting and 20 jobs per month
Select: $79/mo/tech. Includes unlimited jobs. QuickBooks integration. 9-5 support.
Premium: $99/mo/tech. Service Portal, Service Review, customer pricing contracts, Intacct integration, custom integrated support, premium 24x7 support.
Main users are field service, installation, and construction companies.
What is this service generally used for?
It is generally used as a business management software for service contractors.
What platforms does this service support?
Wintac is a cloud-based platform, and works in most typical Windows-based PC configurations and local area networks. Mobile version is available for Android and iPhone-iPad.
Does this service integrate with any other apps?
The Wintac Web Portal supports email integration, popular flat rate pricing programs, barcoding integration and credit card processing integration. It also integrates with Microsoft Office and QuickBooks.
Does this service offer an API?
It doesn't offer API.
Does this service offer guides, tutorials and or customer support?
They provide phone support, email support, FAQ section.
FAQs
Does this service offer guides, tutorials and or customer support?
We have a robust Help Center that we're constantly updating at support.servicetrade.com.
Does this service offer multi-user capability (e.g. teams)?
Companies can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service lines.
Who are the main user groups of this service?
Commercial service contractors in several industries who provide recurring services. Contractors who care about profitability, operational efficiency and great customer service love ServiceTrade.
What platforms does this service support?
Any browser for desktop users, and native iOS and Android apps
Does this service offer an API?
Yes! ServiceTrade's open API can be found on our website.
Does this service integrate with any other apps?
Intacct
QuickBooks
Salesforce
Slack
Web forms
MailChimp
...and hundreds of others through Zapier
What are some applications this service is commonly used in tandem with?
ServiceTrade is compatible with Zapier to connect to hundreds of business applications. We also integrate with popular accounting packages including Intacct, QuickBooks, Sage, NetSuite, Microsoft Dynamics or about any accounting platform.
Our Service Review integration makes valuable online customer reviews part of the service visit.
What is this service generally used for?
ServiceTrade is used to engage customers online throughout the service cycle, earn marking impressions from the service delivery, provide online after-service reports, create an online account where customers access their service history, manage work orders, schedule techs in fuel-efficient routes, schedule planned/preventative maintenance and emergency service calls, provide field technicians all the details about their schedule and jobs through the mobile app, collect information from field techs through photos, video, audio notes, paperwork, and fillable forms about what they see and do on site.
FAQs
Does this service offer an API?
Yes we have a open API that each customer can use to connect other applications.
Does this service integrate with any other apps?
NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.
What platforms does this service support?
We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.
Who are the main user groups of this service?
We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC
What are some applications this service is commonly used in tandem with?
Most common are Accounting programs like Quickbooks and Sage.
Does this service offer multi-user capability (e.g. teams)?
Yes we have multi-user support and sites for different business locations and crew base teams support.
What is this service generally used for?
We help schedule and dispatcher your field techs work order and track time in the field.
Does this service offer guides, tutorials and or customer support?
We have a online academy the users can use or we have web-based and onsite training avaible for a fee.
We have a small team of dedicated Field Service Management (FSM) software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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