Compare WhosOn vs Nice Chat vs Bot Libre

WhosOn Customer Chat (11)	Nice Chat Customer Chat (0)	Bot Libre Customer Chat (0)
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Crozscore 78% what is this? User Happiness: 79% Press Buzz: 40% User Trend: interest rising	Crozscore 41% what is this? Press Buzz: 18% User Trend: interest falling	Crozscore 75% what is this? Press Buzz: 33% User Trend: interest falling
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Software Description WhosOn is an integrated, cloud-based or on-premise customer support and customer chat software. Its main purpose is to offer excellent online service, driving new leads generation and conversion rates boost. WhosOn enables its users to monitor website visitors, send them quick messages, and offer online service. Chat app makes it possible to engage customers, while inbuilt help desk provides online support. Analytics and reporting tools provide insight into web viewers composition. The platform provides highly-detailed visitor tracking, so users are able to see who is on the website, and who can be invited to chat.The service offers translation into 40 languages and is being used in 98 countries.	Software Description Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management, and third party integrations. Targeting eCommerce solutions exclusively, Nice Chat is a marketing tool fully integrated with online stores, to track down traffic channels and their effectiveness. Nice Chat gathers all the relevant data of store visitors in real time. Sales team members just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.	Software Description Bot Libre's goal is to foster an open, safe community of artificial intelligent chat bots and their developers. Bot Libre allows you to create your own artificial intelligent chat bot, train them, and share them with others. You are free to use this website, and create your own bots for personal, commercial, or educational usages. Functions include: Connect your bot to email, SMS, Twitter, Facebook, Skype, Telegram, Kik, WeChat, live chat, and chat rooms. Give your bot its own avatar, using video, images and sound. Train your bot through interacting with it, or using chat logs, or importing AIML. Program your bot using standard AIML, or Self. Import data from the web into your bot's memory, such as words from Wiktionary, or information from WikiData. Create a bot as a virtual agent to act as your own website avatar. Provide customer service or technical support for your products or services. Create a bot to give advice. Create a bot to act as a stand-in for yourself.
Features Dashboard Notifications Lead Management Contact Management Google Apps Integration Email Integration Data Export Data Import Scheduling API Multi-User Customer Management External Integrations Click-to-Dial Chat	Features Third-Party Plugins/Add-Ons Referral Tracking Dashboard Audience Targeting Data Export Data Import Notifications Batch Permissions & Access Multi-User External Integrations Customer Management Chat Lead Management API Email Integration	Features Data Export Data Import Chat Multi-User Email Integration API
Summary Ticketing Live chat Analytics Microsoft Dynamics Integration Salesforce Integration Click to Call Back Co-browse Canned Responses Push a Page Skills Based Routing	Summary Sales through chat Customer qualifying with forms Tracking the sources with UTM tags Ability to send files	Summary No key features associated with this application.
WhosOn Cloud $33.00 1 user(s) / month Included in plan: Visitor profile Co-browsing Real time visitor monitoring Geo-IP visitor location Prospect detection Offline form Offline messages Transfer chats Pre-chat / Post-chat survey Chat rating File sharing Form field capture Advanced chat routing Operator work scheduling Canned responses Supervisor chat monitoring Supervisor overview Advanced invites Chat wrap up Agent departments Auto response / filter bad words / masking rules Visitor banning Advanced security WhosOn on-prem $46.00 1 user(s) / month Included in plan: PCI / HIPAA compliance assitance Managed Solution	Free plan Free Included in plan: 1 website, 3 agents and limited sales features Business plan $17.00 1 user(s) / month Included in plan: up to 10 000 products and limited chat history storage Enterprise $50.00 1 user(s) / month Included in plan: unlimited
FAQs What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM software. What platforms does this service support? WhosOn offers both cloud-based and on-premise deployment options. Available for Windows and MacOS. Does this service offer an API? Yes, it offers API. Who are the main user groups of this service? Users of WhosOn are SMEs and large enterprises. Does this service offer guides, tutorials and or customer support? Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials, Help Files. Does this service offer multi-user capability (e.g. teams)? Yes, there is multi-user capability offered. What is this service generally used for? This service is used for customer web chat. Does this service integrate with any other apps? Integrations: SugarCRM, Microsoft Dynamics CRM, Salesforce Sales Cloud, Microsoft Office, Google Suite, Skype, Slack, Facebook, LinkedIn, Twilio, Twitter.	FAQs What platforms does this service support? It's web-based. What is this service generally used for? To grow sales through the chat on the website. Does this service integrate with any other apps? Nice Chat can be integrated with: Wordpress, Prestashop, OpenBox CRM, and Slack. Does this service offer guides, tutorials and or customer support? Yes, we have a dedicated support center on our website. Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes, our API can be accessed in the 'developers' section of our website. What are some applications this service is commonly used in tandem with? With any CRM or eCommerce website engine. Who are the main user groups of this service? Online retail stores.	FAQs What platforms does this service support? Web, mobile (native ios, android), desktop, social media. What is this service generally used for? Automated chat (chatbots) - add chatbot to engage users on web, mobile, and social media. Who are the main user groups of this service? Anyone with a website, mobile app, or social media e-commerce, education, health, blogs, entertainment.
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Other Who uses WhosOn SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Languages: English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Japanese, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian Regional Restrictions: WhosOn is available in over 60 languages.	Other Who uses Nice Chat SMEs Enterprises Desktop Platforms: Web App Languages: Russian, English Regional Restrictions: No restrictions.	Other Who uses Bot Libre Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: French, Spanish, Portuguese, German, Japanese, Chinese, Arabic, English Regional Restrictions: No restrictions.