Compare WhosOn vs Bot Libre vs Cugic

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83%
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100%
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Crozscore:

75%
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WhosOn screenshot view 2 more Bot Libre screenshot Cugic screenshot

Software Description:

WhosOn is an integrated, cloud-based or on-premise customer support and customer chat software. Its main purpose is to offer excellent online service, driving new leads generation and conversion rates boost.

WhosOn enables its users to monitor website visitors, send them quick messages, and offer online service. Chat app makes it possible to engage customers, while inbuilt help desk provides online support. Analytics and reporting tools provide insight into web viewers composition.

The platform provides highly-detailed visitor tracking, so users are able to see who is on the website, and who can be invited to chat.The service offers translation into 40 languages and is being used in 98 countries.

Software Description:

Bot Libre's goal is to foster an open, safe community of artificial intelligent chat bots and their developers.

Bot Libre allows you to create your own artificial intelligent chat bot, train them, and share them with others. You are free to use this website, and create your own bots for personal, commercial, or educational usages.

Functions include:
Connect your bot to email, SMS, Twitter, Facebook, Skype, Telegram, Kik, WeChat, live chat, and chat rooms.
Give your bot its own avatar, using video, images and sound.
Train your bot through interacting with it, or using chat logs, or importing AIML.
Program your bot using standard AIML, or Self.
Import data from the web into your bot's memory, such as words from Wiktionary, or information from WikiData.
Create a bot as a virtual agent to act as your own website avatar.
Provide customer service or technical support for your products or services.
Create a bot to give advice.
Create a bot to act as a stand-in for yourself.

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Features:

  • Dashboard
  • Notifications
  • Lead Management
  • Contact Management
  • Google Apps Integration
  • Email Integration
  • Data Export
  • Data Import
  • Scheduling
  • API
  • Multi-User
  • Customer Management
  • External Integrations
  • Click-to-Dial
  • Chat

Features:

  • Data Export
  • Data Import
  • Chat
  • Multi-User
  • Email Integration
  • API

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Summary:

  • Ticketing

  • Live chat

  • Analytics

  • Microsoft Dynamics Integration

  • Salesforce Integration

  • Click to Call Back

  • Co-browse

  • Canned Responses

  • Push a Page

  • Skills Based Routing

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

WhosOn Cloud

$33.00
1 user(s) / month
Included in plan:
  • Visitor profile
  • Co-browsing
  • Real time visitor monitoring
  • Geo-IP visitor location
  • Prospect detection
  • Offline form
  • Offline messages
  • Transfer chats
  • Pre-chat / Post-chat survey
  • Chat rating
  • File sharing
  • Form field capture
  • Advanced chat routing
  • Operator work scheduling
  • Canned responses
  • Supervisor chat monitoring
  • Supervisor overview
  • Advanced invites
  • Chat wrap up
  • Agent departments
  • Auto response / filter bad words / masking rules
  • Visitor banning
  • Advanced security

WhosOn on-prem

$46.00
1 user(s) / month
Included in plan:
  • PCI / HIPAA compliance assitance
  • Managed Solution

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM software.

  • What platforms does this service support?
  • WhosOn offers both cloud-based and on-premise deployment options. Available for Windows and MacOS.

  • Does this service offer an API?
  • Yes, it offers API.

  • Who are the main user groups of this service?
  • Users of WhosOn are SMEs and large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials, Help Files.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • What is this service generally used for?
  • This service is used for customer web chat.

  • Does this service integrate with any other apps?
  • Integrations: SugarCRM, Microsoft Dynamics CRM, Salesforce Sales Cloud, Microsoft Office, Google Suite, Skype, Slack, Facebook, LinkedIn, Twilio, Twitter.

FAQs:

    What platforms does this service support?
  • Web, mobile (native ios, android), desktop, social media.

  • What is this service generally used for?
  • Automated chat (chatbots) - add chatbot to engage users on web, mobile, and social media.

  • Who are the main user groups of this service?
  • Anyone with a website, mobile app, or social media
    e-commerce, education, health, blogs, entertainment.

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

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Publisher:

Founded:
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Based in:
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Publisher:

Founded:
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Based in:
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Likes:
Followers:
131

Other:

Who uses WhosOn
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Japanese, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Regional Restrictions:
WhosOn is available in over 60 languages.

Other:

Who uses Bot Libre
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, Arabic, Japanese, Portuguese, French, German, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, Arabic, French, German, Chinese, Urdu
Regional Restrictions:
No restrictions.
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