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About When I Work

When I Work is the easiest way for businesses to schedule and communicate with their hourly employees. Put the schedule and time clock in everyone's pocket. Schedule on-the-go with free apps for iPhone and Android. Save yourself time and money with simple employee scheduling tools. When I Work is helping over 100,000 businesses schedule over 1 million people around the world. When I Work is free for up to 75 employees, and flexible plans start at $1.50/month.

About ServicePower

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • External Integrations
  • Feedback Management
  • Forecasting
  • Gantt Charts
  • Multi-User
  • Notifications
  • Onboarding
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Time Management

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Save time on employee scheduling and attendance

  • Send employees instant schedule updates

  • Reduce employee no-shows and improve accountability

  • Handle schedule changes with ease

  • Run your workplace from your pocket with time clock and scheduling apps

Summary

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Pricing

Attendance Pro

$1.50
1 user(s) / month
Included in plan:
  • All Free Features
  • Mobile GPS clocking
  • Mobile geo-fence
  • Early clock in prevention
  • Timesheet export within a custom date range
  • Automatically deduct unpaid breaks

Scheduling Free

Free
Included in plan:
  • Schedule up to 10 days in advance
  • Team member availability
  • OpenShifts
  • Shift confirmation
  • Shift templates
  • Schedule templates
  • Shift swaps and drops
  • Schedule annotations
  • WorkChat 1-on-1 and group messaging
  • Time off requests

Scheduling Basic

$1.50
1 user(s) / month
Included in plan:
  • Schedule more than 10 days in advance
  • View past schedules
  • Repeating shifts
  • Multiple schedules
  • Job sites
  • Month view on the Scheduler
  • Text message notifications
  • TeamTxt

Attendance Free

Free
Included in plan:
  • Timesheets
  • Time Tracker
  • Timesheet export within a pay period
  • Payroll summary export
  • Time clock terminal clocking
  • Personal computer clocking
  • Integrations with payroll processors

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • When I Work provides capabilities for managing multiple job sites and schedules, as well as helps facilitate communication between teams with in-app messaging.

  • Who are the main user groups of this service?
  • When I Work is perfect for any company scheduling hourly employees. Any manager tasked with scheduling employees will save time and money with When I Work's easy-to-use scheduling and attendance software.

  • What is this service generally used for?
  • When I Work provides tools to schedule employees, manage hours & overtime, track and export time sheets, and more.

  • What platforms does this service support?
  • When I Work includes a web app as well as free iPhone and Android apps for creating and managing schedules as well as putting the schedule and time clock right in your employees' pockets.

FAQs

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

Vendor Information

Founded:
-
Based in:
Saint Paul
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:

Other

Who uses When I Work
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.
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