Compare When I Work vs Resource Guru vs Astea

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Crozscore:

85%
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80%
52%
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Crozscore:

83%
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100%
44%
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Crozscore:

67%
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60%
36%
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When I Work screenshot Resource Guru screenshot view 4 more Astea screenshot view 4 more

Software Description:

When I Work is employee scheduling software that aims to streamline the entire employee scheduling process through its intricate technology and mobile tools. Along with managing the scheduling process, the solution provides employers with a straightforward way to communicate with their employees.

In addition to its simple staff scheduling features — which enable business owners and managers to create schedules for by-the-hour workers, taking variable shifts and time-off requests into account — When I Work scheduling software also provides a number of additional tools for attendance tracking and mobile employee communication.

Software Description:

Resource Guru is the fast, simple way to schedule people, equipment, and other resources online!

Get full team visibility on one clever calendar. Lightening fast drag and drop scheduling lets you add, edit, move & delete bookings in seconds. Leave management makes it simple to manage vacation, sick days, maternity leave or any other types of time off for your resources. Our advanced clash management system prevents over-bookings and helps you stay in control. Personal dashboards are an easy way for people to quickly log in and know exactly what they should be working on for the week. Powerful reports allow you to monitor utilization rates and plan capacity, and there is no software to install or training required you and your team can get started immediately.

Plans start from only $2.50 per person/month. Sign up now for a 30-day free trial.

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Features:

  • Time Management

Features:

  • Task Scheduling/Tracking
  • Forecasting
  • Vacation Calendar
  • Employee Database
  • Project Management
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • External Integrations
  • API

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Fast Drag and Drop Resource Scheduling

  • Powerful Utilzation Reports

  • Absence & Leave Management

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Grasshopper

$2.50
1 user(s) / month
Included in plan:
  • Unlimited Projects
  • Unlimited Clients
  • Personalized Dashboards
  • Advanced Clash Management
  • Custom Fields and Filters
  • Time Zone Support
  • Flexible User Permissions
  • API with Webhooks
  • Automatic Updates
  • Custom Fields and Flters
  • Vacation Tracker
  • Absence Management
  • Calendar Sync

Blackbelt

$4.16
1 user(s) / month
Included in plan:
  • All Grasshopper features plus
  • Powerful Reports
  • Report Downloads

Master

$6.65
1 user(s) / month
Included in plan:
  • All Grasshopper and Blackbelt features plus
  • Data Import
  • Phone Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we offer email-based customer support to all customers, and also have a Help Center that provides training and answers to common questions.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all Resource Guru accounts can (and usually do) contain multiple users.

  • Who are the main user groups of this service?
  • Resource Managers, Project Managers, Producers, Directors, Executives, and anyone else who needs to schedule resources for projects.

  • Does this service offer an API?
  • Yes, all Resource Guru customers have access to a REST API and Webhooks.

  • Does this service integrate with any other apps?
  • Yes, Resource Guru has an integration with Podio and also integrates with Zapier, allowing you to connect to hundreds of popular apps.

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

Publisher:

Founded:
-
Based in:
Saint Paul
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
192
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Resource Guru
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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