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About When I Work

When I Work is the easiest way for businesses to schedule and communicate with their hourly employees. Put the schedule and time clock in everyone's pocket. Schedule on-the-go with free apps for iPhone and Android. Save yourself time and money with simple employee scheduling tools. When I Work is helping over 100,000 businesses schedule over 1 million people around the world. When I Work is free for up to 75 employees, and flexible plans start at $1.50/month.

About Astea

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

About i-Sight

i-Sight case management software is a web based solution to manage investigations. Dashboard reporting and a custom report writing wizard give you real time data on case status and trends. With i-Sight, you and your staff will be better equipped to collaborate on cases and maintain complete case histories with instant access to all related information. Our customers use i-Sight to manage investigations of Fraud, and also Employee Relations, Ethics, Privacy, Compliance, Security, and Health & Safety.

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • External Integrations
  • Feedback Management
  • Forecasting
  • Gantt Charts
  • Multi-User
  • Notifications
  • Onboarding
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Time Management

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • 2-Factor Authentication
  • API
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-Currency
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling

Summary

  • Save time on employee scheduling and attendance

  • Send employees instant schedule updates

  • Reduce employee no-shows and improve accountability

  • Handle schedule changes with ease

  • Run your workplace from your pocket with time clock and scheduling apps

Summary

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Summary

    No key features associated with this application.

Pricing

Attendance Pro

$1.50
1 user(s) / month
Included in plan:
  • All Free Features
  • Mobile GPS clocking
  • Mobile geo-fence
  • Early clock in prevention
  • Timesheet export within a custom date range
  • Automatically deduct unpaid breaks

Scheduling Free

Free
Included in plan:
  • Schedule up to 10 days in advance
  • Team member availability
  • OpenShifts
  • Shift confirmation
  • Shift templates
  • Schedule templates
  • Shift swaps and drops
  • Schedule annotations
  • WorkChat 1-on-1 and group messaging
  • Time off requests

Scheduling Basic

$1.50
1 user(s) / month
Included in plan:
  • Schedule more than 10 days in advance
  • View past schedules
  • Repeating shifts
  • Multiple schedules
  • Job sites
  • Month view on the Scheduler
  • Text message notifications
  • TeamTxt

Attendance Free

Free
Included in plan:
  • Timesheets
  • Time Tracker
  • Timesheet export within a pay period
  • Payroll summary export
  • Time clock terminal clocking
  • Personal computer clocking
  • Integrations with payroll processors

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • When I Work provides capabilities for managing multiple job sites and schedules, as well as helps facilitate communication between teams with in-app messaging.

  • Who are the main user groups of this service?
  • When I Work is perfect for any company scheduling hourly employees. Any manager tasked with scheduling employees will save time and money with When I Work's easy-to-use scheduling and attendance software.

  • What is this service generally used for?
  • When I Work provides tools to schedule employees, manage hours & overtime, track and export time sheets, and more.

  • What platforms does this service support?
  • When I Work includes a web app as well as free iPhone and Android apps for creating and managing schedules as well as putting the schedule and time clock right in your employees' pockets.

FAQs

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

FAQs

    Who are the main user groups of this service?
  • Investigators.

  • Does this service integrate with any other apps?
  • Most major databases.

  • What platforms does this service support?
  • Mobile apps.

  • What is this service generally used for?
  • Managing investigation cases.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer in-depth training as well as a massive library of resources for investigators.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Word, Excel, various databases, analytics platforms, HRIS.

  • Does this service offer an API?
  • Yes.

Vendor Information

Founded:
-
Based in:
Saint Paul
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses When I Work
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Astea
  • SMEs
  • Enterprises
Regional Restrictions:
No restrictions.

Other

Who uses i-Sight
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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