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About Websays

What is Websays?

Websays is the result of 15 years of scientific investigations in Web Crawling, Automatic Learning and Text Analytics.
Websays’ services focus on online reputation monitoring and social media marketing. Our clients have the possibility to monitor topics, brands, products, personalities, campaigns etc., allowing immediate evaluation of the online reputation of the entity they are interest in.

At Websays, we develop innovative technology. Websays differentiates itself from its competitors thanks to its scientific and technological approach: the objective is to refine the technological standard in this market, applying higher quality tools and better analytic capabilities than the competitors.
Websays has an expert team of analysts who continuously ensure the quality of the results. This combined with our business intelligence tools produce the highest quality in online monitoring.

Artificial Intelligence and Human Analysis
Websays uses proprietary technology built over some of the most advanced Open Source projects of the decade. Websays uses patent-pending technology to maintain a large up-to-date crawl of the web, and a myriad of APIs and fetching techniques to explore as much of the web as possible.
Websays exploits the latest advances in Machine Learning Technology to learn the specifics of your business over time. Similar to E-mail Spam Detection technology, Websays uses Machine Learning to learn from your choices of what is relevant and what is not.

On top of that, Websays employs a team of human analysts who “teach” the Websays automatic algorithms, continuously improving their quality.
websays-cycle.

About Sprout Social

Sprout Social is a social media management platform that allows teams to collaborate and easily publish content across multiple social platforms and networks. Sprout Social also gives users a breakdown of detailed analytics allowing social media managers to track progress and see a return on efforts.

Sprout Social integrates with key platforms including Pinterest, LinkedIn, Twitter, Facebook, Instagram, Feedly, HubSpot, Bit.ly, Zendesk, Google Analytics and Uservoice.

See what Sprout Social can do for you Learn More.

About Lithium

Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.

Lithium stands out compared to our competitors in social media publishing for three main reasons:

  • Firstly, Lithium allows you to publish content that will resonate with your audience. Our auto-scheduler which is powered by Klout data will result in improved engagement with your platform.
  • Secondly, Lithium allows you to plan integrated campaigns with aligned ads, events, campaigns, social posts, emails, and more.
  • Thirdly, our platform provides a visual timeline with key milestones in order to stay on top of planned content.

In addition to social publishing, Lithium significantly improves your social response data:

  • Allows you to manage social responses at scale, without sacrificing the quality of your posts.
  • Provides powerful real-time insights into customer engagement, in addition to integrating with Twitter to analyze Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data.
  • Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.
  • Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.
  • Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.
  • Lithium has the ability to automatically detect up to 25 languages.
  • Able to detect when a customer replies and can automatically route customer replies back to the original agent.

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Summary

    No key features associated with this application.

Summary

  • Social Media Analytics & Reporting

  • Social Media Listening

  • Social Media Management & Collaboration

  • Social Media Customer Service & CRM

  • Social Content Publishing, Scheduling, & Planning

  • Social Media Monitoring & Engagement

  • Integrates with Pinterest, Facebook, Instagram, LinkedIn, Twitter, & YouTube

Summary

  • Integrated social media management platform

  • Manage social responses at scale

  • Powerful insights in real-time

  • Collaborative planning and valuable data

Pricing

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • 5,000 Mentions/Month

Pricing

Standard

$99.00
1 user(s) / month
Included in plan:
  • Complete social media management
  • All-in-one social inbox
  • Monitor profiles, keywords and locations
  • Tasking and social CRM toolset
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Group, profile and post-level reporting
  • iOS and Android mobile apps
  • Includes 5 social profiles

Professional

$149.00
1 user(s) / month
Included in plan:
  • + INCLUDES ALL STANDARD FEATURES
  • Tag, categorize and report on inbox messages
  • Trends and engagement reports
  • Team and productivity reporting
  • Approval workflow and audience targeting
  • Campaign tagging and reporting
  • Competitive benchmark reporting
  • Add-on: Advanced social listening suite*
  • Includes 10 social profiles

Advanced

$249.00
1 user(s) / month
Included in plan:
  • + INCLUDES ALL PROFESSIONAL FEATURES
  • Advanced customer care tools and reports
  • Advanced keyword report
  • Custom chatbots with automation tools
  • Custom URL tracking
  • Store media in a shared asset library
  • Report builder and scheduled report delivery
  • Add-on: Advanced social listening suite*
  • Includes 10 social profiles

FAQs

    What are some applications this service is commonly used in tandem with?
  • Zendesk for a fully automated social media customer service support.

  • What is this service generally used for?
  • Digital reputation analysis, Digital clipping, Crisis management, Market research.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service integrate with any other apps?
  • Wordpress for a publishing tool using social media content.

  • What platforms does this service support?
  • All browsers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Workflow.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Data analysts, community managers, Digital marketers, Market researchers.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Barcelona
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2010
Based in:
Chicago
Employees:
201-500
Likes:
77k
Followers:
102k

Vendor Information

Founded:
-
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other

Who uses Websays
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
Languages:
Spanish, Basque, French, English, Catalan
Regional Restrictions:
No restrictions.

Other

Who uses Sprout Social
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Portuguese, English
Regional Restrictions:
No restrictions.

Other

Who uses Lithium
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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