Compare Websays vs Spredfast vs Lithium

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Crozscore:

50%
what is this?
30%
interest falling

Crozscore:

86%
what is this?
90%
49%
no significant changes

Crozscore:

88%
what is this?
53%
no significant changes
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Software Description:

What is Websays?

Websays is the result of 15 years of scientific investigations in Web Crawling, Automatic Learning and Text Analytics.
Websays’ services focus on online reputation monitoring and social media marketing. Our clients have the possibility to monitor topics, brands, products, personalities, campaigns etc., allowing immediate evaluation of the online reputation of the entity they are interest in.

At Websays, we develop innovative technology. Websays differentiates itself from its competitors thanks to its scientific and technological approach: the objective is to refine the technological standard in this market, applying higher quality tools and better analytic capabilities than the competitors.
Websays has an expert team of analysts who continuously ensure the quality of the results. This combined with our business intelligence tools produce the highest quality in online monitoring.

Artificial Intelligence and Human Analysis
Websays uses proprietary technology built over some of the most advanced Open Source projects of the decade. Websays uses patent-pending technology to maintain a large up-to-date crawl of the web, and a myriad of APIs and fetching techniques to explore as much of the web as possible.
Websays exploits the latest advances in Machine Learning Technology to learn the specifics of your business over time. Similar to E-mail Spam Detection technology, Websays uses Machine Learning to learn from your choices of what is relevant and what is not.

On top of that, Websays employs a team of human analysts who “teach” the Websays automatic algorithms, continuously improving their quality.
websays-cycle.

Software Description:

Spedfast is an SMM platform that includes social media management, social listening, and social media analytics; designed primarily for middle-sized and large businesses. It helps its users make a better connection with clients and prospective customers.

Spedfast provides business owners a comprehensive social media campaign solution to build, distribute and align marketing content through multiple platforms. The platform includes three vital modules that let users achieve big results: Conversations, to plan SMM campaigns; Experiences, to capture the most engaging social content; and Sparks, for discovering trending conversations.

This solution leverages the potential of social media and utilizes it for creating effective marketing campaigns. This way, companies can smoothly build their brands and get actionable data insights for creating marketing strategies. It enables them not only to monitor the audience but also to position themselves against the competition for better social media presence.

Software Description:

Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.

Lithium stands out compared to our competitors in social media publishing for three main reasons:

  • Firstly, Lithium allows you to publish content that will resonate with your audience. Our auto-scheduler which is powered by Klout data will result in improved engagement with your platform.
  • Secondly, Lithium allows you to plan integrated campaigns with aligned ads, events, campaigns, social posts, emails, and more.
  • Thirdly, our platform provides a visual timeline with key milestones in order to stay on top of planned content.

In addition to social publishing, Lithium significantly improves your social response data:

  • Allows you to manage social responses at scale, without sacrificing the quality of your posts.
  • Provides powerful real-time insights into customer engagement, in addition to integrating with Twitter to analyze Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data.
  • Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.
  • Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.
  • Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.
  • Lithium has the ability to automatically detect up to 25 languages.
  • Able to detect when a customer replies and can automatically route customer replies back to the original agent.

Features:

  • Analytics
  • Social Media Monitoring
  • Dashboard
  • Keyword Tracking
  • Notifications
  • Multi-Account
  • Multi-User
  • Social-Media Integration
  • Data Visualization
  • Data Export
  • API
  • Brand Management
  • Conversion Tracking
  • Audience Targeting
  • External Integrations

Features:

  • Social Media Monitoring
  • Social-Media Integration
  • Data Export
  • Data Visualization
  • Brand Management
  • Audience Targeting
  • Scheduling
  • External Integrations
  • Multi-Account
  • Notifications
  • Dashboard
  • Calendar Management
  • Marketing Automation

Features:

  • Marketing Automation
  • Keyword Tracking
  • Notifications
  • Multi-Account
  • Data Visualization
  • Brand Management
  • Conversion Tracking
  • Audience Targeting

Summary:

    No key features associated with this application.

Summary:

  • Plan and implement social campaigns

  • Spredfast Customer Success

  • Manage real-time engagement

  • Support team and Support Portal

  • Comparative performance analytics

  • Personalized design projects and strategic campaigns

  • Multi-channel moderation

  • Internal collaboration tools and workflows

  • Reward fans with incentives

  • Shared publishing calendars

Summary:

  • Integrated social media management platform

  • Manage social responses at scale

  • Powerful insights in real-time

  • Collaborative planning and valuable data

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • 5,000 Mentions/Month

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Zendesk for a fully automated social media customer service support.

  • What is this service generally used for?
  • Digital reputation analysis, Digital clipping, Crisis management, Market research.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service integrate with any other apps?
  • Wordpress for a publishing tool using social media content.

  • What platforms does this service support?
  • All browsers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Workflow.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Data analysts, community managers, Digital marketers, Market researchers.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • What is this service generally used for?
  • This service is generally used for social media marketing campaigns.

  • What platforms does this service support?
  • This is a web-based platform with Android and iOS native apps offered.

  • Does this service integrate with any other apps?
  • Integrations: Brandwatch, Marketo, Actiance, BazaarVoice, Bitly, BudURL, Crimson Hexagon, Google Analytics, Kenshoo, Klout, NetBase, Opal, RadiumOne, Salesforce, Symantec, Syhtnesio, Sysomos, Vizrt, Facebook, Twitter.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM apps and social media platforms.

  • Who are the main user groups of this service?
  • Main users of Spredfast are medium-sized and large brands, media, and agencies.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Barcelona
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses Websays
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
Languages:
Spanish, French, English, Basque, Catalan
Regional Restrictions:
No restrictions.

Other:

Who uses Spredfast
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Lithium
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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