Compare We Act Challenge vs Freshdesk vs Picnic

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Crozscore:

54%
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26%
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Crozscore:

86%
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81%
58%
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We Act Challenge screenshot view 5 more Freshdesk screenshot Picnic screenshot view 4 more

Software Description:

Discover new ways to engage your employees for change

WeAct develops innovative & interactive, online-based engagement programs to promote sustainability, health, and cooperation within organizations. With our team challenges based on gamification, we support companies, universities, and schools in achieving behavioral change with enthusiasm.

With our team competition format powered by the WeAct online platform and app people are playfully introduced to new topics and can practice new behavior patterns. WeAct's solutions reach people rationally and emotionally, through three core principles: Learning by doing, team dynamics and gamification.

During the 2-6 weeks of the WeAct team challenges, participants select different actions related to sustainability, well-being or collaboration. Participants collect “impact points”, challenge each other, discover the power to change and win attractive prizes!

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

More than simple "points & badges" gamification technology!

Picnic™ is a complete activity, gameplay, and contesting platform that instantly turns any website, Facebook page, mobile application, or online project into an engaging and richly interactive user experience.

This award-winning technology takes your community beyond the loyalty chasm, unleashing the full power of engagement and motivation to create communities that are more involved, committed, and loyal.

Features:

  • Organization Management
  • Contact Management
  • File Sharing
  • Feedback Management
  • Attendance Tracking
  • Email Integration
  • Employee Engagement
  • Social-Media Integration
  • Vacation Calendar
  • Calendar Management
  • Chat
  • Dashboard
  • External Integrations
  • Multi-User
  • Notifications
  • Data Visualization
  • API
  • Data Export
  • Data Import

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Sentiment Analysis
  • Social Media Monitoring
  • Brand Management
  • Social-Media Integration
  • Email Integration
  • Audience Targeting
  • Conversion Tracking
  • Analytics
  • Lead Scoring
  • Data Import
  • Data Export
  • Sales Motivator
  • Dashboard
  • Customer Management
  • External Integrations
  • Marketing Automation
  • Multi-User
  • Notifications
  • Data Visualization
  • API

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Created by renowned expert video game designers

  • "Comment Center" management system replaces loyalty programs, contesting systems, social media campaigns and more

  • Psychographic profiling through choice-based activities provides rich user insights

  • Enterprise integrations, service level agreements, scalable to massive audiences

  • Development and integration tools and templates get you up and running quickly

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Basic

$500.00
1 server(s) / month
Included in plan:
  • An entry option for those new to customer loyalty & engagement
  • 10,000 active users
  • Authentication Social Login Basic Gamification Identity Management

Pro

$1,000.00
1 server(s) / month
Included in plan:
  • Integrated solution for advanced loyalty & motivation designs
  • 20,000 active users
  • Everything in Basic, Plus: Advanced Gamification Milestones & Quests Prizing & Rewards

Enterprise

$2,500.00
1 server(s) / month
Included in plan:
  • Full-featured loyalty, engagement, and contesting platform ​
  • 50,000 active users ​
  • Everything in Pro, Plus: Dedicated Cluster Campaign Manager Real-time Reporting

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    What is this service generally used for?
  • Active engagement of a customer/employee community

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Brands and organisations seeking to increase the motivation, loyalty, and engagement of their customer/employee communities

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses We Act Challenge
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Italian, English, French, German
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Picnic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Hungarian, Italian, Spanish, English
Regional Restrictions:
No restrictions.
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