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About Waypoint Group

Waypoint offers TopBox, a B2B customer feedback software for small and medium-sized companies, to get insight into customer expectations, gaps, and opportunities, simultaneously facilitating proper action across the organization.

The platform's reporting tool is created for B2B account-level feedback with financials to produce actionable insights to the right staff while also prioritizing the optimal development actions.

Business owners are able to turn customer feedback into relevant cross-sell and up-sell income, stimulate leads, and improve profit rates. They can ask the right customers the right questions, evaluate customer health, and set up the right strategy.

About Relay Communication

Relay is solving a massive problem: communication between businesses and customers is broken. Despite the radical shift that's occurred in P2P communications, businesses are still mired in outdated methods like email, phone, and direct mail that doesn't meet customers' expectations for connected, contextual communications.

Relay is a new web-based messaging solution built for the enterprise that drives rapid and significant mobile adoption and engagement with customers. A connection on Relay enables a persistent stream of secure, high-impact communications that makes it easy for customers to take action during moments of truth.

Relay has not only designed the messaging solution, but a highly effective approach to onboarding that gives businesses an easy and straightforward path to implementing their digital customer experience.

About ActiveCampaign

ActiveCampaign combines the power of email marketing, marketing automation, and sales/CRM automation. You'll be able to create powerful automated marketing and sales processes that adapt to create happier, more loyal customers.

Send newsletters, design beautiful email campaigns, and keep in touch with your contacts and customers.

Automate your marketing using personal and behavioral data about your contacts.

Close deals faster with our refreshing new take on customer relations.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

Summary

  • Action Management

  • Analytics

  • Customer Segmentation

  • Dashboard

  • Feedback Management

  • Knowledge Management

  • Multi-Channel Collection

  • Sentiment Analysis

  • Survey Management

  • Text Analysis

Summary

    No key features associated with this application.

Summary

  • ActiveCampaign combines the power of email marketing, marketing automation, and sales/CRM automation.

  • You'll be able to create powerful automated marketing and sales processes that adapt to create happier, more loyal customers.

  • Send newsletters, design beautiful email campaigns, and keep in touch with your contacts and customers.

  • Automate your marketing using personal and behavioral data about your contacts.

  • Close deals faster with our refreshing new take on customer relations.

Pricing

No Risk Trial – Data Upload

Free
Included in plan:
  • Upload your current data.
  • Capabilities depend on the richness of your data: can provide engagement analysis, financial linkage, key driver analysis, etc.
  • Experts walk you through all the account-based reports and analysis.
  • Improve with recommendations for action.

TopBox Insights

$995.00
Montly Subscription
Included in plan:
  • Key Drivers
  • Financial Linkage
  • Benchmarking
  • Trending
  • Account X-Ray
  • Comment Classification & Reporting
  • Net Promoter Analysis & Segmentation
  • Salesforce integration

Pricing

Pay for what you get


Included in plan:
  • fixed monthly price
  • plus price per customer connection

FAQs

    Does this service offer an API?
  • No API offered.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Chat, Phone, Email.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service integrate with any other apps?
  • TopBox integrates with Salesforce.

  • What is this service generally used for?
  • This is a B2B Customer Engagement platform.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized enterprises.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:
375

Vendor Information

Founded:
-
Based in:
Radnor
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Waypoint Group
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Relay Communication
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ActiveCampaign
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Spanish, Portuguese, French, English
Regional Restrictions:
No restrictions.
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