Compare Watershed vs Heap vs Google Analytics

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69%
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85%
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Crozscore:

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Watershed screenshot view 5 more Heap screenshot view 5 more Google Analytics screenshot view 3 more

Software Description:

Watershed is a Learning Analytics Platform (LAP) that measures training effectiveness, performance improvement, and business impact to help maximize investments in learning.

Built on an xAPI-conformant Learning Record Store (LRS), Watershed's comprehensive learning analytics technology enables corporate training and learning departments to explore all their learning and performance data in one place.

Watershed has experience working with clients such as Visa, Caterpillar, PwC, and Bridgestone Americas, just to name a few.

Software Description:

Heap is a solution developed primarily for medium and enterprise businesses that need to measure users' action on a web or mobile app. It automatically captures every customer touchpoint, like clicks, taps, swipes, and page views.

Right after installation, Heap starts gathering every user action automatically. It offers a very powerful analysis feature, that captures every visitor's interaction with the website, literally getting every clicks. This way, website and mobile apps owners get real-time data that can be used for better understanding of user flow and dropoff.

There are custom properties that can be attributed to visitors, repeated across sessions, so visitors can be tagged with email addresses, total revenue, payment plans. You can search for a specific visitor, to analyze their historical actions, and assign them to a specific tag. This way, you can measure conversion and set funnel filters.

Software Description:

Google Analytics generates detailed statistics and fresh insights into your website’s traffic and traffic sources. With Google Analytics users can track visitors from all referrers, including search engines and social networks, direct visits and referring sites. It also tracks and monitors display advertising, PPC networks, email marketing and other digital collateral. You can not only measure sales and conversions, but also gain fresh insights into how visitors use your site and how you can keep them coming back.

Google Analytics is the most widely used website statistics service. The basic service is available free of charge.

Features:

  • Batch Permissions & Access
  • Conversion Tracking
  • Data Import
  • Data Visualization
  • External Integrations
  • API
  • Data Export
  • Multi-User
  • Analytics
  • Dashboard

Features:

  • API
  • Keyword Tracking
  • Dashboard
  • Conversion Tracking
  • External Integrations
  • Data Visualization
  • Analytics

Features:

  • Referral Tracking
  • Analytics
  • Forecasting
  • Dashboard
  • Data Import
  • SEO
  • Data Visualization
  • Multi-User
  • Conversion Tracking
  • Keyword Tracking
  • API
  • Multi-Site
  • Data Export
  • Notifications
  • A/B Testing
  • Link Tracking
  • External Integrations

Summary:

  • Use prebuilt reports that answer common questions about learners

  • Get out-of-the-box functionality to quickly start collecting and exploring data outside an LMS

  • Create unlimited Dashboards and fill them with as many reports as you need.

  • Keep your learning data in an open system you control.

  • Share custom analytics reports, charts, and graphs.

  • Track all learning, wherever it happens.

  • SSO, HRIS integration, custom styling, demanding SLAs, sandbox accounts & more

  • Connect learning with business outcomes.

  • Make learning a strategic function within your company.

Summary:

  • Data Capture

  • Custom User Property Assignment

  • Custom Event Tracking

  • Real-Time Insights

  • Direct Data Access

  • Event Visualizer

  • Conversion Funnel Creation

  • Retention Reporting

  • Retroactive Stats

  • User-Level Activity Streams

Summary:

  • Decide what you want to analyze and customise your reports.

  • Analyze your social media programmes and understand your success.

  • Analyse the impact of mobile on your business.

  • Learn how your advertising is performing on social, mobile, search and display ads.

Essentials LRS

Free
Included in plan:
  • Unlimited statements
  • Track unlimited users
  • Report on up to 300 learners
  • Dashboard with demo data to get started
  • Out-of-the-box functionality
  • Prebuilt reports
  • Data export in CSV or JSON format
  • Self-serve knowledge base
  • Developer tools

Analyst

$1,600.00
/month (reporting on 1,000 learners included)
Included in plan:
  • Watershed Learning Record Store
  • Unlimited xAPI Statements
  • Unlimited xAPI Activities
  • Assisted Client Support
  • Preconfigured Dashboards
  • Report Builder
  • Snapshot Report Sharing
  • Dynamic Report Sharing
  • Unlimited Data Export
  • Full xAPI Access
  • Data Conversion Engine
  • Report Embedding
  • xAPI Data Download via CSV
  • Aggregated CSV Exporting
  • Real-Time Data Feeds
  • Learner Grouping
  • Developer & Debugging Tools
  • Internal & External Learner Tracking

CLO

$3,900.00
/month (reporting on 1,000 learners included)
Included in plan:
  • Everything in the Analyst Tier
  • Advanced Reporting & Analysis
  • Learning Program Analysis
  • User Impersonation
  • Branding Options
  • Extended Watershed API Access

Enterprise


Call us for more info and pricing.
Included in plan:
  • Everything in the Analyst & CLO tiers
  • Sandbox Accounts
  • HR Integrations
  • Custom Permissions & Restrictions
  • Custom Hosting Options
  • Single Sign-On (SSO)
  • Enhanced Security Requirements
  • Demanding SLAs

Basic

Free
Included in plan:
  • Every Analysis Feature
  • 5,000 Sessions per Month
  • Email Support
  • 3 Month Data Retention

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Watershed provides personal, one-on-one client support and guidance to Analyst, CLO, and Enterprise tiers. This includes custom onboarding plans for new clients who receive technical guidance to properly configure Watershed and assistance to ensure all users get the most out of their data.

    Our Implementation Specialist acts as a project manager to make sure clients have all the resources and advice they need to get started with Watershed as quickly as possible. In addition to assisting with any required technical setup, we provide a knowledge base and tool-related training to ensure client success—such as developing dashboards and reports to address clients' unique business and learning objectives.

  • What platforms does this service support?
  • Watershed can integrate with nearly any platform or tool that supports xAPI, exposes access to their API, or offers the ability to export CSV data. A few examples of platforms Watershed supports include SAP, Cornerstone OnDemand, Salesforce, and more.

  • What is this service generally used for?
  • Watershed is a learning analytics platform designed with learning and development in mind. Organizations can explore all their learning and performance data in one place and measure how L&D programs are impacting the business while also providing insights to effectively measure and validate L&D investments.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Watershed has a robust permissions system where organizations can control who has access to data about which people and who can access different reporting dashboards. Users can collaborate by creating reports and measures that they share with the rest of their organization.

  • Does this service integrate with any other apps?
  • Watershed makes it easy to integrate with several popular platforms—including Tableau, Salesforce, Moodle, and xapiapps, just to name a few.

  • Who are the main user groups of this service?
  • Watershed is mainly used by Learning and Development departments, line managers, and other stakeholders who are interested in learning analytics for learners and learning programs in their organizations.

  • What are some applications this service is commonly used in tandem with?
  • Watershed can receive data from any Learning Record Provider following the xAPI specification and then display that data in a range of flexible reports. Our website includes a directory of Certified Watershed Data Sources that we’ve tested and confirmed send good xAPI data—including Zapier, Pathgather, Articulate, and more.

  • Does this service offer an API?
  • Watershed provides several APIs that allow users to integrate Watershed with external applications. These APIs allow outside applications to access a wide range of Watershed’s capabilities, including:

    • sending data into the learning record store (LRS);
    • retrieving aggregated report data; and
    • managing core entities—such as organizational metadata, dashboards, cards, accomplishments, and accounts.

FAQs:

    What platforms does this service support?
  • This is a web-based software, with native iOS app offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Users of Heap are companies who find data should drive decision-making, from the smallest startups to companies like Zendesk, Macy's, and Slack.

  • What is this service generally used for?
  • Heap is a web and mobile analytics platform.

  • Does this service offer guides, tutorials and or customer support?
  • Heap offers FAQs, Knowledge Base, Online Support, Email Support, Phone Support.

  • Does this service integrate with any other apps?
  • Integrations: Chartio, Clearlogin, Segment, Flamory, GitHub, Optimizely, Chameleon, Instapage.

  • Does this service offer an API?
  • There are two primary APIs for enriching user data in Heap: the identify API and the addUserProperties API.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
78
Followers:
861

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
8.44k
Followers:

Publisher:

Founded:
1998
Based in:
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Employees:
myself only
Likes:
26.8m
Followers:

Other:

Who uses Watershed
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Heap
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Google Analytics
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Chinese, Ukrainian, Turkish, Thai, Swedish, Swahili, Spanish, Russian, Portuguese, Polish, Norwegian, Dutch, Korean, Japanese, Italian, Indonesian, Hungarian, Hebrew, Irish, French, Finnish, English, German, Danish, Czech, Arabic
Regional Restrictions:
No restrictions.
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