WAPlus CRM: Supercharge Your WhatsApp Productivity
Tailored for sales professionals, business owners, and customer service teams, WAPlus CRM supports integration with various CRM systems, enabling you to update and view customer information without leaving the WhatsApp interface. Key features include:
Integrations: Seamlessly integrate with HubSpot, Salesforce, Zoho, and more.
Customer Chat Sync: Sync WhatsApp customer chats directly with your CRM.
Task and Deal Management: Manage CRM tasks and deals within WhatsApp.
For team managers, gain 100% visibility of your team's activity on WhatsApp:
Customer List Backup: Back up the entire team’s customer list.
Conversation Sync: Sync all customer conversations.
Activity Tracking: Track all WhatsApp sales activities, including message counts and response times.
Boost your WhatsApp communication efficiency with features such as:
Schedule Messages: Plan and schedule messages in advance.
Automatic Reply: Set up automated responses for common queries.
Quick Reply Templates: Create and use quick reply templates for faster communication.
AI Translator: Utilize AI-driven translation for multilingual support.
Lighten your workload of WhatsApp contacts management with:
Custom Tabs: Organize your contacts and conversations with custom tabs.
Custom Contact Profiles: Create and manage detailed custom profiles for your contacts.
About SAP CRM
Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.
SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.
The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
No key features associated with this application.
Summary
On-Premise Deployment
Marketing Resource Management
Marketing Analytics
Campaign Management
Pricing
Free
Free
Included in plan:
All system tabs
Start chat with non-contact
Custom tabs: 2
Reminders: 3
Notes: 500
Scheduled events: 5
Quick replies: 1
Schedule messages: 3
AI Translate Characters: 3k/month
Storage limit: 20M
Starter
$7.99
1 user(s) / month
Included in plan:
Notes、Tabs、Reminders: Unlimited
Scheduled events: Unlimited
Quick replies: Unlimited
Scheduled messages: Unlimited
Auto replies: Unlimited
AI Translate Characters: 1w/month
Storage limit: 100M
Pro
$14.90
1 user(s) / month
Included in plan:
All In Starter
AI Chatbot
Chat Backup: Auto
Team Workspace
AI Translate Characters: 50w/month
Storage limit: 1GB
FAQs
No FAQs associated with this application.
FAQs
Does this service offer an API?
Yes, SAP offers a set of public APIs.
Does this service offer guides, tutorials and or customer support?
SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.
What are some applications this service is commonly used in tandem with?
It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.
Does this service offer multi-user capability (e.g. teams)?
No.
What is this service generally used for?
SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.
What platforms does this service support?
SAP CRM supports web-based applications, Windows, and Mac.
Who are the main user groups of this service?
The main user groups of SAP CRM are enterprises of all sizes.
Does this service integrate with any other apps?
Yes, it integrates with:
Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.
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