WAPlus CRM: Supercharge Your WhatsApp Productivity
Tailored for sales professionals, business owners, and customer service teams, WAPlus CRM supports integration with various CRM systems, enabling you to update and view customer information without leaving the WhatsApp interface. Key features include:
Integrations: Seamlessly integrate with HubSpot, Salesforce, Zoho, and more.
Customer Chat Sync: Sync WhatsApp customer chats directly with your CRM.
Task and Deal Management: Manage CRM tasks and deals within WhatsApp.
For team managers, gain 100% visibility of your team's activity on WhatsApp:
Customer List Backup: Back up the entire team’s customer list.
Conversation Sync: Sync all customer conversations.
Activity Tracking: Track all WhatsApp sales activities, including message counts and response times.
Boost your WhatsApp communication efficiency with features such as:
Schedule Messages: Plan and schedule messages in advance.
Automatic Reply: Set up automated responses for common queries.
Quick Reply Templates: Create and use quick reply templates for faster communication.
AI Translator: Utilize AI-driven translation for multilingual support.
Lighten your workload of WhatsApp contacts management with:
Custom Tabs: Organize your contacts and conversations with custom tabs.
Custom Contact Profiles: Create and manage detailed custom profiles for your contacts.
About Freshsales
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empower sales teams with more time for selling by automating the sales process and increasing efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards Powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free.
If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill. It is an all-in-one solution for sales and marketing teams. It provides sales force automation, marketing automation, chat, and telephony to meet your goals in one solution.
About Kommo
Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love us for our analytics, reporting and automation capabilities
Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small and medium businesses.
With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.
We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
No key features associated with this application.
Summary
Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click
The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.
Users can auto-capture leads directly into Freshworks CRM whenever a visitor completes a webform
Freshworks CRM's 'enrichment' feature automatically adds social information and photos to profiles
The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals
Summary
Enterprise-level sales tools for small businesses
Automate your entire pipeline - lead grabbing, nurture, and follow up
Built-in 1-click calling, 2-way email sync & chat without leaving the interface
Automatic lead grabbing from webform, email, chat, Facebook, business cards & more
Powerful search/filter (even search custom fields) & ability to save custom search
Task management ensures you never forget to follow-up with leads
Full-featured mobile CRM with business card scanner
Multiple, customizable sales pipelines + a pipeline for recurring purchases
What are some applications this service is commonly used in tandem with?
Freshdesk
Does this service offer guides, tutorials and or customer support?
Yes
Does this service offer an API?
Yes
Does this service offer multi-user capability (e.g. teams)?
Yes
FAQs
Who are the main user groups of this service?
Kommo users are sales teams who want to eliminate manual CRM entry, boost lead nurturing and increase conversions. In general, they come from small and growing businesses from across different industries—from dentist offices to wholesalers.
Does this service offer multi-user capability (e.g. teams)?
Yes, Kommo is better when the whole team is using it! Users can also be grouped into teams and branches to make communication, task assignment, and permissions easy to manage.
What is this service generally used for?
Kommo is a messenger-based sales solution that is perfect for:
Automatically grabbing leads from all your lead gen sources (webform, email, chat, Facebook lead ads & more)
Seeing your whole sales process laid out in front of you, with all the leads & their task status visible
Engaging with your leads and customers in a most convenient manner with messengers
Managing relationships with leads and contacts as they move toward sale
Always keeping on task with to-do management and alerts
Automating lead nurture and follow-up to prevent churn and boost conversions, while also saving time
Does this service offer guides, tutorials and or customer support?
Live demos
Online & phone support
Youtube channel
Blog
Getting started guides
Knowledge base
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