Compare WAPlus vs Freshsales

About WAPlus

WAPlus CRM: Supercharge Your WhatsApp Productivity

Tailored for sales professionals, business owners, and customer service teams, WAPlus CRM supports integration with various CRM systems, enabling you to update and view customer information without leaving the WhatsApp interface. Key features include:

• Integrations: Seamlessly integrate with HubSpot, Salesforce, Zoho, and more.
• Customer Chat Sync: Sync WhatsApp customer chats directly with your CRM.
• Task and Deal Management: Manage CRM tasks and deals within WhatsApp.

For team managers, gain 100% visibility of your team's activity on WhatsApp:

• Customer List Backup: Back up the entire team’s customer list.
• Conversation Sync: Sync all customer conversations.
• Activity Tracking: Track all WhatsApp sales activities, including message counts and response times.

Boost your WhatsApp communication efficiency with features such as:

• Schedule Messages: Plan and schedule messages in advance.
• Automatic Reply: Set up automated responses for common queries.
• Quick Reply Templates: Create and use quick reply templates for faster communication.
• AI Translator: Utilize AI-driven translation for multilingual support.

Lighten your workload of WhatsApp contacts management with:

• Custom Tabs: Organize your contacts and conversations with custom tabs.
• Custom Contact Profiles: Create and manage detailed custom profiles for your contacts.

About Freshsales

Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empower sales teams with more time for selling by automating the sales process and increasing efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards Powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free.

If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill. It is an all-in-one solution for sales and marketing teams. It provides sales force automation, marketing automation, chat, and telephony to meet your goals in one solution.

Features

• 2-Factor Authentication
• API
• Calendar Management
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Social-Media Integration
• Task Scheduling/Tracking
• Third-Party Plugins/Add-Ons
• Call Tracking
• Click-to-Dial
• Sales Automation
• Pipeline Management

Features

• 2-Factor Authentication
• API
• Calendar Management
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Social-Media Integration
• Task Scheduling/Tracking
• Third-Party Plugins/Add-Ons
• Call Tracking
• Click-to-Dial
• Sales Automation
• Pipeline Management

Summary

No key features associated with this application.

Summary

• Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

• The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

• Users can auto-capture leads directly into Freshworks CRM whenever a visitor completes a webform

• Freshworks CRM's 'enrichment' feature automatically adds social information and photos to profiles

• The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Pricing

Pricing

FAQs

No FAQs associated with this application.

FAQs

Does this service integrate with any other apps?

• Yes,

  • Freshdesk
  • Freshchat
  • Freshcaller
  • Freshconnect
  • Mailchimp
  • Segment
  • Piesync
  • Zapier
  • Xero
  • Quickbooks
  • Google contacts
What platforms does this service support?
• • Android
  • iPhone-iPad
  • Mac
  • Windows
  • Web-based
  • Mobile Web App
What is this service generally used for?

• CRM
  Customer Relationship Management
  Contact Management
  Pipeline Management
  Sales Enablement
  Lead Management
  Contact Management
  Deal Management
  Email Management & Tracking
  Territory Management
  User Behaviour Tracking

Who are the main user groups of this service?
• • SMEs
  • Mid Market
  • Enterprise
What are some applications this service is commonly used in tandem with?

• Freshdesk

Does this service offer guides, tutorials and or customer support?

• Yes

Does this service offer an API?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes

Vendor Information

Vendor Information

Other

• Personal
• Freelance
• Startups
• SMEs
• Enterprises

• Web App
• Windows

• iOS
• Android

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android