Compare Wantoo vs Ideawake

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About Wantoo

Managing Feedback Has Never Been Easier!

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in seconds.

Listen - Wantoo Idea Boards help you get feedback wherever and whenever customers interact with your company, so you’re collecting data at every point along the customer journey—physical, web, or mobile—with just a single line of code. Plays well with Salesforce, Zendesk, Twitter, and more.

Analyze - Not all customer feedback is equal, so don’t waste time, money, and goodwill treating all feedback the same way. Wantoo helps you structure and prioritize every suggestion, so you can feed the winners directly to the teams best equipped to act. Go beyond dumb data and get deeper insight into what makes your customers tick.

Act - Avoid the black hole of Customer Experience management software. Don’t let valuable insights die on the way to the product team: Wantoo helps you finish the job by syncing your data with the tools you use to organize your tasks, including Slack, Trello, and Jira. Meanwhile, automatically close the feedback loop by keeping customers up to speed on the changes they suggested.

Try it free.

About Ideawake

Ideawake is a enterprise software company specializing in Innovation Management software. Ideawake helps companies build a Culture of Innovation from within, using the power of their most valuable resource, their employees and stakeholders. Ideawake believes that corporate innovation must be properly strategized to reach specific company goals, and that entails creating an end-to-end innovation pipeline to reach implementation.

Ideawake offers a comprehensive innovation management platform that allows enterprises to collect ideas from employees, customers or suppliers, enable those individuals to collaborate on and develop ideas, and give decision makers more complex input through scorecarding built into the platform.

The user interface is simple and easy to use, allowing users to view challenges (problems the company wants to solve), submit new ideas, and vote and collaborate on those ideas. Ideawake has seen an average up-front engagement rate of 60-80% rate resulting from our gamified system that gives users points for participation, which can be used to track performance and reward participants. Ideawake features an open API allowing enterprises to customize the platform to their specifications, as well as a comprehensive analytics dashboard that allows administrators to fully analyze the results of their innovation initiatives.

We offer unmatched facilitator training and employee onboarding, ensuring that your innovation program is launched successfully and aligns with the strategy we help you build.

Features

  • API
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Free

Free
Included in plan:
  • Discussion
  • Voting
  • Leaderboard
  • Real-time notifications
  • Customer Branding
  • Email support

Pro

$50.00
user(s) / month
Included in plan:
  • CX Journey mapping
  • PM Kanban dashboard
  • Social listening
  • Slack integration
  • Idea merging
  • Deduplication
  • Machine learning
  • Basic analytics
  • Export members
  • Multiple admins

Premium

$500.00
user(s) / month
Included in plan:
  • Trello integration
  • Jira integration
  • CRM Integration
  • SMS idea submission
  • JavaScript snippet & SDKs
  • Score Card
  • Quick Poll
  • Cohort analysis
  • Advanced reporting
  • White labelling
  • Strategic account manager
  • Dedicated support
  • Custom coaching

FAQs

    No FAQs associated with this application.

FAQs

    What platforms does this service support?
  • We host a cloud-based web app on a custom URL for your organization.

  • Who are the main user groups of this service?
  • Enterprise:

    • Employees
    • Customers
    • Stakeholders
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Full REST API.

  • What is this service generally used for?
    • Financial impact from Innovation
    • Adapting to disruptive industry trends
    • Employee engagement
    • Building a culture of innovation
    • Transforming employee mindsets to be innovative
  • Does this service offer guides, tutorials and or customer support?
  • In-person and online expertise provided to launch program, and assistance in program maintenance ongoing.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Wantoo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other

Who uses Ideawake
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English, French, Spanish, Portuguese, Italian, Arabic
Regional Restrictions:
No restrictions.
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