Compare Wantoo vs Bornevia

More Information More Information

Crozscore:

48%
what is this?
46%
interest falling

Crozscore:

35%
what is this?
41%
Wantoo screenshot view 2 more Bornevia screenshot view 4 more

Software Description:

Managing Feedback Has Never Been Easier!

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in seconds.

Listen - Wantoo Idea Boards help you get feedback wherever and whenever customers interact with your company, so you’re collecting data at every point along the customer journey—physical, web, or mobile—with just a single line of code. Plays well with Salesforce, Zendesk, Twitter, and more.

Analyze - Not all customer feedback is equal, so don’t waste time, money, and goodwill treating all feedback the same way. Wantoo helps you structure and prioritize every suggestion, so you can feed the winners directly to the teams best equipped to act. Go beyond dumb data and get deeper insight into what makes your customers tick.

Act - Avoid the black hole of Customer Experience management software. Don’t let valuable insights die on the way to the product team: Wantoo helps you finish the job by syncing your data with the tools you use to organize your tasks, including Slack, Trello, and Jira. Meanwhile, automatically close the feedback loop by keeping customers up to speed on the changes they suggested.

Try it free.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Features:

  • Data Export
  • External Integrations
  • API
  • Data Import
  • Email Integration
  • Notifications
  • Project Management
  • Multi-User
  • Data Visualization
  • Contact Management
  • Dashboard

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Summary:

    No key features associated with this application.

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Free

Free
Included in plan:
  • Discussion
  • Voting
  • Leaderboard
  • Real-time notifications
  • Customer Branding
  • Email support

Pro

$50.00
user(s) / month
Included in plan:
  • CX Journey mapping
  • PM Kanban dashboard
  • Social listening
  • Slack integration
  • Idea merging
  • Deduplication
  • Machine learning
  • Basic analytics
  • Export members
  • Multiple admins

Premium

$500.00
user(s) / month
Included in plan:
  • Trello integration
  • Jira integration
  • CRM Integration
  • SMS idea submission
  • JavaScript snippet & SDKs
  • Score Card
  • Quick Poll
  • Cohort analysis
  • Advanced reporting
  • White labelling
  • Strategic account manager
  • Dedicated support
  • Custom coaching

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support? (e.g. native mobile apps)
  • Web and mobile (Android)

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
564
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
3.95k
Followers:
549

Other:

Who uses Wantoo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top