Compare Waitry vs TouchBistro POS vs Food Ordering

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About Waitry

  1. Check-in & Order: Your customers can check-in by scanning a QR code at their table, room, or seat. They can then place their order by choosing from a digital menu, including pictures and descriptions in their own language, giving access to exclusive offers and promotions.
  2. Serve, faster and better: Customers can call the waiter or staff member, ask for the bill, and pay at any time. Your staff can follow the order, notify waiting times and order progress, and serve your customers knowing their name, consumption history, and preferences.
  3. Done!: Once the order is delivered, customers are able to comment and qualify their experience as clients.

About TouchBistro POS

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier.

Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business.

Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money.

By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.

About Food Ordering

Online ordering system for hospitality businesses worldwide and custom business scenarios that involve pre-ordering, click-and-collect, self-service ordering, staff meals, and more. This also includes restaurants, takeaways, chains, caterers, hotels, resorts, airports, hospitals, corporate offices, food trucks & other hospitality businesses.

The system supports multiple languages and is also accredited by Epson and Star. It works with at least 5 different types of printers, 4 different payment gateways (PayPal, Nochex, Worldpay, and Stripe), and works in any country and timezone.

What's more, it can be completely customized to meet individual business needs.

Features

  • Organization Management
  • Shipping Management
  • Order management

Features

  • 2-Factor Authentication
  • API
  • Budgeting
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Payment Processor
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons

Features

  • Organization Management
  • Shipping Management
  • Order management

Summary

  • Increase order frequency by up to 20% and order value by up to 70%, shortening service times and offering the easiest way of ordering.

  • Build customer loyalty and attract new ones, sending targeted push notifications and promotions directly to your customers' pocket.

  • Get to know your customers better with detailed analytics about your customers' preferences, demographic data, and consumption habits.

  • Improve your staff service quality; with a simpler service, your staff will be able to attend more clients in the same time, improving performance and efficiency.

  • Integrate Waitry with your actual POS system: Waitry connects with all kinds of software solutions for a seamless managing experience.

  • No hardware or hidden costs. Waitry takes care of everything you need to have it up and running.

Summary

  • TouchBistro has been designed for and by restaurant service staff, with features and customization options to tailor your menus specifically to the way you run your restaurant, so you can improve service times and increase sales.

  • Inventory Management - Understand your food costs and keep track of stock levels more easily with basic inventory management software built into your POS.

  • TouchBistro Loyalty is a customer relationship management (CRM) and engagement platform that helps restaurants maximize customer lifetime value with personalized marketing, multiple reward options, and a customer web app with mobile payment options. Turn first-time guests into lucrative regulars, and regulars into promoters with a loyalty program that helps your restaurant create personalized and rewarding experiences for every guest.

  • TouchBistro’s support has won multiple customer service awards with a team built up of former and current restaurant servers, owners, and managers. TouchBistro combines industry knowledge with support tools to offer support 24/7, 365 days a year.

  • Floor Plan & Table Management - Customize and edit your floor plan on the go by looking at critical factors like distance between tables, time seated, and spend per table.

  • Tableside Ordering - Take and place orders tableside at FSRs and bust lines at QSRs with our mobile POS.

  • App Integrations - Our POS integrates with a variety of best-in-class software and payment partners

  • Staff Management - Better understand FOH sales and BOH efficiency with staff performance reports that help inform scheduling decisions and optimize labor costs.

  • Reporting & Analytics Track - sales in real time and make informed decisions about promotions and menus with the help of reports that show guest spend and behavior

  • Menu Management - Increase your average check size and promote high-profit items with a completely customizable menu you can take tableside

Summary

  • In-Store ordering (self-service or waiter-led)

  • Corporate office internal meal ordering for staff/facilities

  • Dual printer receipts (eg. English at reception, Chinese in kitchen)

  • Order routing to different locations (eg. kitchen, bar, reception)

  • Accredited by Epson and Star

Pricing

Trial

Free
Included in plan:
  • All features included

Solo

$69.00
1 user(s) / month
Included in plan:
  • All features included

Dual

$129.00
2 user(s) / month
Included in plan:
  • All features included

Team

$249.00
5 user(s) / month
Included in plan:
  • All features included

Unlimited

$399.00
unlimited user(s) / month
Included in plan:
  • All features included

FAQs

    Does this service integrate with any other apps?
  • POS systems if the system has an API.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What platforms does this service support?
  • Web and app mobile.

  • What is this service generally used for?
  • Manage orders simpler, faster, without errors, and offering customized attention.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • The employees of restaurants, hotels, stadiums, and also customers.

  • What are some applications this service is commonly used in tandem with?
  • POS systems can be integrated.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer an API?
  • Yes (private API)

  • Does this service integrate with any other apps?
  • Yes.

    • Shogo
    • Xero
    • Avero
    • Smooth Pay
    • ReUp
    • Cayan
    • Chase Paymentech
    • iZettle
    • Moneris
    • PayPal
    • Premier Payments
    • Square
    • Tyro
    • Vantiv
    • 7 Shifts
  • Who are the main user groups of this service?
  • Independent food service businesses such as restaurants, QSRs, food trucks, cafes, pizzerias, bars, and nightclubs.

  • What platforms does this service support?
  • iOS

  • What are some applications this service is commonly used in tandem with?
    • TouchBistro Kiosk
    • TouchBistro Customer Facing Display
    • TouchBistro Kitchen Display System
  • What is this service generally used for?
  • TouchBistro is a complete point of sale system that is used to easily manage restaurant operations. It is used to streamline and simplify all aspects of running a restaurant including order taking, payment processing, menu management, accounting, reporting, inventory management, and staff scheduling.

FAQs

    Does this service offer an API?
  • No.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • Any (web-based).

  • What is this service generally used for?
  • Online food ordering:

    • In-Store
    • Online/Mobile/Web
    • Self-Service
    • Bespoke scenarios
  • Who are the main user groups of this service?
    • Restaurants
    • Takeaways
    • Caterers
    • Food Trucks
    • Corporate Offices
    • Oil Rigs
    • Hotels and Resorts
    • Hospitals
  • What are some applications this service is commonly used in tandem with?
  • Google Analytics Enhanced eCommerce, Bringg, Paypal, Stripe, Worldpay, and NoChex.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
176

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.54k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Waitry
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses TouchBistro POS
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
TouchBistro is used in over 100 countries worldwide. The software is available in both English and Spanish.

Other

Who uses Food Ordering
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Polish, Chinese, Greek
Regional Restrictions:
No restrictions.
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