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About VoiceXML IVR

Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers.

About X5

X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).

About GotoMeeting

GoToMeeting is a web-based video conferencing and collaboration solution in high-definition. This platform makes it easy for users to meet with customers, clients or colleagues in real time.

GoToMeeting is mostly used for organizing professional meetings, webinars, training, conference calls, and presentations. Strong and robust, the solution comes at the reasonable price, so there are more businesses that switch to GoToMeeting form other similar products. It is simple to use and doesn't require users to navigate any menus.

This service also offers scheduled meetings, desktop and mobile options, personal meeting room, HDFaces video conferencing, desktop and app sharing, drawing tools, and more. When it comes to deployment, there are cloud and installed versions, available for Windows, Mac, Android, Windows Phone, and iOS devices.

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Summary

    No key features associated with this application.

Summary

  • Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

  • X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.

  • Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.

  • Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.

  • VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.

  • Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.

  • Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.

  • A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.

  • Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.

Summary

  • Instant meetings with a single click

  • One-time scheduled meetings

  • Recurring meetings

  • Integrated scheduling with Microsoft Outlook®

  • One-click high-definition HDFaces™ video

  • Audio conferencing via phone and computer

  • Full desktop sharing

  • Recording

  • Drawing tools

  • Virtual Whiteboard

Pricing

Starter

$19.00
Monthly Subscription
Included in plan:
  • 10 Participants
  • Web Audio
  • Screen Sharing
  • 1-Click Meetings
  • Dial in Conference Line
  • Call Me

Pro

$29.00
1 user(s) / month
Included in plan:
  • Drawing Tools
  • Recording
  • Personal Meeting Room
  • Mobile Apps
  • Keyboard & Mouse Sharing

Plus

$49.00
1 user(s) / month
Included in plan:
  • InRoom Link
  • Active Directory
  • Sightboard

FAQs

    Who are the main user groups of this service?
  • Yes, it's multi-user admin. The front panel can be configured for several users and specific permissions.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this product is provide with online guides, tutorials and customer support.

  • Does this service offer an API?
  • This platform works with VoiceXML W3C standard scripting.

  • Does this service integrate with any other apps?
  • Most existing SIP platforms like IP PBX or Call Center Software Suites.

  • What platforms does this service support?
  • This platform is ready to connect with SIP trunking to an IP PBX or work standalone with SIP inbound numbering.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it's multi-channel and multi-tenant.

  • What is this service generally used for?
  • Create telephony voice self-services, call routing automation, speech recognition, text-to-speech services and natural language.

  • What are some applications this service is commonly used in tandem with?
  • Most Text-to-Speech and Speech-Recognition engines and cloud API.

FAQs

    What platforms does this service support?
  • Mobile app, Chrome and Firefox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.

  • Does this service offer guides, tutorials and or customer support?
  • 96-100% Satisfaction for customer support rated by Zendesk.

  • Does this service integrate with any other apps?
  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

    Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.

  • What is this service generally used for?
  • X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Contact Centers and Small to Midsize Businesses.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Phone Support, Help Center, Community, and Live Training.

  • What is this service generally used for?
  • This service is used for professional, HD video and conferencing.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Microsoft Office and email apps.

  • Does this service integrate with any other apps?
  • Integrations: LearningCart, JoomlaLMS, ActiveDEMAND, MangoApps, Matrix LMS, Clearlogin, Bitium, Whaller, Paradiso LMS, Ryver, Lead Guerrilla, Courseplay, Highspot, Landslide CRM, Slack, Salesforce Sales Cloud, Acuity Scheduling, Wrike, Microsoft Office 365, Zapier, SharpSpring, Configio, Hatchbuck, HipChat, Podio, ActiveCampaign, Gmail, Google Calendar, Accord LMS, LearnUpon, Comm100 Live Chat, ConvergeHub, 1CRM, Vision Helpdesk, Docebo, NEO LMS, VisitorTrack, GreenRope, AWeber, BizLibrary.

  • What platforms does this service support?
  • GoToMeeting offers cloud-based and installed versions, available for Windows, Mac, Android, Windows Phone, and iOS devices.

  • Who are the main user groups of this service?
  • Main users of GoToMeeting are enterprises, regardless of their size or industry.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
77
Followers:
10.7k

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
19.3k
Followers:
2.26k

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses VoiceXML IVR
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English
Regional Restrictions:
Available for all countries

Other

Who uses X5
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses GotoMeeting
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
German, Finnish, Italian, Turkish, Swedish, Spanish, Dutch, Norwegian, Polish, Portuguese, Chinese, English, Hindi, Hebrew, Danish
Regional Restrictions:
No restrictions.
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