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About VoiceXML IVR

Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers.

About X5

X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).

About Call Logic

Call Logic is designed to help sales teams in streamlining their outbound calls. It enables sales teams to boost sales results by automating calling campaigns and establishing the follow-up system.

By enabling its users to make calls from any computer, this software offers a quicker approach to call prospective clients. The final result will be more efficient lead generation and more sales. The suite includes calling assistant, pre-recorded messaging, contacts import, click-to-call dialing, assigning call campaigns, and more.

Main users of this service are insurance companies, agencies, real estate brokers, home services, manufacturing. There is also a partnering program available.

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Summary

    No key features associated with this application.

Summary

  • Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

  • X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.

  • Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.

  • Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.

  • VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.

  • Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.

  • Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.

  • A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.

  • Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.

Summary

  • Auto-Dialing

  • Call List Management

  • Call Recording

  • Campaign Management

  • Dashboard

  • Data Management

Pricing

Bronze

$79.99
1 user(s) / month
Included in plan:
  • 10-Hour Plan

Silver

$119.99
1 user(s) / month
Included in plan:
  • 20-Hour Plan

Gold

$149.99
1 user(s) / month
Included in plan:
  • 40-Hour Plan

FAQs

    Who are the main user groups of this service?
  • Yes, it's multi-user admin. The front panel can be configured for several users and specific permissions.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this product is provide with online guides, tutorials and customer support.

  • Does this service offer an API?
  • This platform works with VoiceXML W3C standard scripting.

  • Does this service integrate with any other apps?
  • Most existing SIP platforms like IP PBX or Call Center Software Suites.

  • What platforms does this service support?
  • This platform is ready to connect with SIP trunking to an IP PBX or work standalone with SIP inbound numbering.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it's multi-channel and multi-tenant.

  • What is this service generally used for?
  • Create telephony voice self-services, call routing automation, speech recognition, text-to-speech services and natural language.

  • What are some applications this service is commonly used in tandem with?
  • Most Text-to-Speech and Speech-Recognition engines and cloud API.

FAQs

    What platforms does this service support?
  • Mobile app, Chrome and Firefox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.

  • Does this service offer guides, tutorials and or customer support?
  • 96-100% Satisfaction for customer support rated by Zendesk.

  • Does this service integrate with any other apps?
  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

    Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.

  • What is this service generally used for?
  • X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Contact Centers and Small to Midsize Businesses.

FAQs

    What is this service generally used for?
  • This service is used for outbound calling campaigns streamlining.

  • Who are the main user groups of this service?
  • Users of Call Logic are Insurance Agents, Mortgage Brokers, Real Estate Agents, Financial Advisors, Home Services, Building Services, Manufacturing.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Phone Support, Email Support, Support Tickets, Live Chat.

  • Does this service offer an API?
  • No, it doesn't offer API.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service integrate with any other apps?
  • Integrations: Precise Leads, Quote Wizard, Salesgenie, Blitz.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with lead list providers.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
77
Followers:
10.7k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
19.3k
Followers:
2.26k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
195

Other

Who uses VoiceXML IVR
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English
Regional Restrictions:
Available for all countries

Other

Who uses X5
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Call Logic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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