Compare Voicemail Drop vs X5 vs Tenfold

X5

Telephony
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Crozscore:

39%
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11%
interest falling

Crozscore:

78%
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38%
no significant changes

Crozscore:

92%
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95%
39%
interest falling
Voicemail Drop screenshot view 3 more X5 screenshot view 3 more Tenfold screenshot

Software Description:

Paragon Voicemail Drop is an easy to use powerful customer engagement software. Now you can create custom messages in your own voice and deliver it directly to your customers for literal pennies. Customers can now receive emergency information, updates, notifications, and other important information without feeling imposed upon. Ringless voicemail delivers messages directly to your customer's voicemail without generating a missed call or making the phone ring. With 80% coverage on cell phones across the USA Paragon Voicemail Drop is the largest True Ringless voicemail company in the United States. An Enterprise level API is also available.

Software Description:

X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Features:

  • Dashboard
  • Customer Management
  • Lead Management
  • Marketing Automation
  • Data Export
  • Contact Sharing
  • Contact Management
  • Brand Management
  • Data Import
  • Scheduling
  • Multi-User
  • Notifications
  • API

Features:

  • Custom Data Forms
  • Softphone
  • Call Tracking
  • Call Disposition
  • Call Recording
  • Data Export
  • Multi-User
  • Notifications
  • API

Features:

  • Call Tracking
  • Dashboard
  • Lead Management
  • Notifications
  • Contact Management
  • Contact Sharing

Summary:

  • Create Unlimited Campaigns

  • 2 Cents Per Dropped Voicemail

  • No Missed Calls or Phantom Rings

  • Record Unlimited Messages

  • Upload Unlimited Call Lists

  • Free Mobile Phone Lookup for Customers

Summary:

  • Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

  • X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.

  • Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.

  • Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.

  • VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.

  • Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.

  • Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.

  • A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.

  • Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.

Summary:

    No key features associated with this application.

FAQs:

    What platforms does this service support?
  • We can integrate our API with any platform.

  • What is this service generally used for?
  • Ringless Voicemail is used as part of a organizations marketing and customer outreach efforts. You can now engage customers on a regular basis using the power of voice communication. Personal messages are one of the best outreach forms especially for updates, notifications, promotions, specials, sales, press releases, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we have online customer support.

  • Does this service integrate with any other apps?
  • We have a full REST API that allows for easy integration with any other service or platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • This is used in marketing automation and works well with TV/Radio, Direct Mail, Email, and Text communications.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
    • Automotive Dealers
    • Political Campaigns
    • Real Estate Brokers
    • Mortgage Brokers
    • Lead Generation Companies
    • Charities
    • Fundraising
    • Churches
    • Non-Profits
    • Call Centers
    • Retail
    • Finance
    • Collection Agencies

FAQs:

    What platforms does this service support?
  • Mobile app, Chrome and Firefox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.

  • Does this service offer guides, tutorials and or customer support?
  • 96-100% Satisfaction for customer support rated by Zendesk.

  • Does this service integrate with any other apps?
  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

    Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.

  • What is this service generally used for?
  • X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Contact Centers and Small to Midsize Businesses.

FAQs:

    No FAQs associated with this application.

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Other:

Who uses Voicemail Drop
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
United States

Other:

Who uses X5
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, English
Regional Restrictions:
No restrictions.
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