Compare Voicemail Drop vs Freshcaller vs Tenfold

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Crozscore:

49%
what is this?
10%
interest falling

Crozscore:

87%
what is this?
49%
no significant changes

Crozscore:

92%
what is this?
95%
40%
interest falling
Voicemail Drop screenshot view 3 more Freshcaller screenshot view 4 more Tenfold screenshot

Software Description:

Paragon Voicemail Drop is an easy to use powerful customer engagement software. Now you can create custom messages in your own voice and deliver it directly to your customers for literal pennies. Customers can now receive emergency information, updates, notifications, and other important information without feeling imposed upon. Ringless voicemail delivers messages directly to your customer's voicemail without generating a missed call or making the phone ring. With 80% coverage on cell phones across the USA Paragon Voicemail Drop is the largest True Ringless voicemail company in the United States. An Enterprise level API is also available.

Software Description:

Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. You can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows you to provide a detailed set of options to your callers. The call queues in Freshcaller are powerful and enable you to make smart escalations based on your agent availability as well as business hour setting.

Businesses can choose to record all their phone conversations. Call Monitoring & Barging allows supervisors to listen and speak to customers real-time. Your team will always engage in contextual conversations with your callers. Freshcaller allows you to forward your incoming calls to your mobile while you are on the move. Freshcaller is the ideal call center for startups and small teams.

Why Freshcaller?

  1. Absolutely Zero Hardware
    No need to invest heavily on phone hardware for your call center.

  2. Absurdly Easy Setup
    A web browser and working internet connection is enough to run your call center.

  3. Astonishingly Affordable Software
    Kick-start your journey with a pay-as-you-grow plan. Our success lies in your growth.

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Features:

  • Dashboard
  • Customer Management
  • Lead Management
  • Marketing Automation
  • Data Export
  • Contact Sharing
  • Contact Management
  • Brand Management
  • Data Import
  • Scheduling
  • Multi-User
  • Notifications
  • API

Features:

  • Notifications
  • Multi-User
  • Softphone
  • Call Recording

Features:

  • Call Tracking
  • Dashboard
  • Lead Management
  • Notifications
  • Contact Management
  • Contact Sharing

Summary:

  • Create Unlimited Campaigns

  • 2 Cents Per Dropped Voicemail

  • No Missed Calls or Phantom Rings

  • Record Unlimited Messages

  • Upload Unlimited Call Lists

  • Free Mobile Phone Lookup for Customers

Summary:

  • Multi-level IVR to include all your departments/products/brands.

  • Smart Escalations to guide callers when your agents are busy/unavailable.

  • Call Masking to make your global team seem more local and closer to businesses.

  • Call Recording to analyze and improve your communication processes.

  • Business hour based routing to help regulate your work hours.

  • Call center software for startups and small teams.

  • Your professional cloud pbx system.

Summary:

    No key features associated with this application.

Trial

Free
Included in plan:
  • $3 Worth of Phone Credits
  • Purchase Numbers in 50+ Countries
  • All Call Center Operations During Free Trial

Sprout

$0.00
1 user(s) / month
Included in plan:
  • Purchase Unlimited Phone Numbers
  • Add Unlimited Agents
  • Make Unlimited Concurrent Calls
  • Pay Only for Phone Calls Made
  • $0 Agent Fees

Blossom

$19.00
1 user(s) / month
Included in plan:
  • IVR (Phone Trees)
  • Business Hour Based Routing
  • Voicemail
  • Call Recording
  • Standard Call Queues

Garden

$40.00
1 user(s) / month
Included in plan:
  • Smart Escalations
  • Call Monitoring
  • Call Barging
  • Call Conferencing
  • Warm Transfer

FAQs:

    What platforms does this service support?
  • We can integrate our API with any platform.

  • What is this service generally used for?
  • Ringless Voicemail is used as part of a organizations marketing and customer outreach efforts. You can now engage customers on a regular basis using the power of voice communication. Personal messages are one of the best outreach forms especially for updates, notifications, promotions, specials, sales, press releases, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we have online customer support.

  • Does this service integrate with any other apps?
  • We have a full REST API that allows for easy integration with any other service or platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • This is used in marketing automation and works well with TV/Radio, Direct Mail, Email, and Text communications.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
    • Automotive Dealers
    • Political Campaigns
    • Real Estate Brokers
    • Mortgage Brokers
    • Lead Generation Companies
    • Charities
    • Fundraising
    • Churches
    • Non-Profits
    • Call Centers
    • Retail
    • Finance
    • Collection Agencies

FAQs:

    Who are the main user groups of this service?
  • Freshcaller is the call center software for startups and small teams. The intention is to help businesses/teams set-up and run a powerful call center without spending a lot of time and money. Freshcaller is ideal for phone teams of size 1- 30. We believe that the teams and businesses from the following sectors will benefit the most from using Freshcaller: Retail/E-commerce, B2B, Logistics & Transportation, Business Services, Software / Information Technology, Education, Leisure/Hospitality, Food & Beverages, Energy, and Governmental / Non-profit organizations.

  • What is this service generally used for?
  • This service is used for enabling phone for businesses to handle their sales, support, finance, admin or general business operations.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used with Helpdesk, Servicedesk, CRM's as well as ATS solutions.

  • Does this service offer an API?
  • No - we are currently not offering an API.

  • Does this service offer guides, tutorials and or customer support?
  • We have created numerous solution articles in our support portal and update our knowledge base quite frequently. We also provide phone, email and chat support during the weekdays and email support over the weekends.

  • Does this service integrate with any other apps?
  • Freshdesk, one of the world's most loved helpdesk solutions uses Freshcaller to help its customers launch and maintain their phone operations. Freshcaller comes as an inbuilt phone channel inside Freshdesk. Freshcaller - being a phone application - can be used in a variety of businesses who need phones to conduct their sales and support operations.

  • What platforms does this service support?
  • All you need is Chrome browser and a working internet connection.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Freshcaller allows you to create teams who can then be configured to handle a particular set of calls based on the various call center scenarios.

FAQs:

    No FAQs associated with this application.

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Other:

Who uses Voicemail Drop
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
United States

Other:

Who uses Freshcaller
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, English
Regional Restrictions:
No restrictions.
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