Compare Vivantio vs C2 ATOM vs Device42

More Information More Information More Information

Crozscore:

76%
what is this?
24%
interest rising

Crozscore:

62%
what is this?
24%
interest falling

Crozscore:

78%
what is this?
35%
interest rising
Vivantio screenshot view 2 more C2 ATOM screenshot view 5 more Device42 screenshot view 1 more

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

C2 ATOM is an ITSM (IT Service Management) software designed for organizations seeking to deliver quality IT services. This integrated, fully web-based solution, built to ITIL® v3 2011 standards, delivers efficient services while exceeding customer expectations.

Oriented around a multi-departmental service catalog that is flexible and without programming, our C2 ATOM solution can support IT Service Center activities.

Here are the key features of the C2 ATOM application

• An ITIL structured service catalog
• Mobile version (for tablets and smartphones)
• Web solution with no installation required on a workstation
• Non-modular solution Asset Management, Configuration Items (CIs), and Inventory
• A flexible and evolutive solution allowing for growth and change in the client’s structure
• Knowledge Base Management
• Self Service Portal
• Dashboards, Built-in Reports, and Report Generation capabilities
• API-Centric solution facilitating Integration

Software Description:

Tracking and managing all of your IT and non-IT assets just got easier. Device42 software enables companies to discover, visualize, and understand their infrastructure and its interdependencies, all from a single dashboard. Track your full asset lifecycle, plus software licenses, service contracts, SSL Certificates, renewal reminders, and more. Generate mobile-friendly barcodes & QR codes, and don't forget about powerful reporting, a full audit trail, and an extensive RESTful API!

  • CMDB for the Cloud Era – A single source of truth within your organization. Get a clear view of your IT ecosystem to identify and manage all configuration items (CI) in your environment.
  • Data Center Management – Data center inventory and asset management. No more manual, decentralized Visio diagrams and/or inconsistent Excel spreadsheets.
  • IP Address Management – IPAM made easy. No more trying to make sense of multiple disparate and outdated spreadsheets. Support for IPv4 & IPv6.
  • Capacity & Power Planning – In addition to rack 'U' tracking, PDU outlet, and switch ports connections are recorded for capacity planning. Additionally, monitor power usage and control smart PDUs using SNMP.
  • App Dependency Mapping – Anticipate and understand the implications of a rack outage or downed server. Improve IT troubleshooting and MTTR with the clear network, connectivity, dependency, and impact visualizations.
  • IT Assets & QR Codes – Powerful ITAM functionality supports management and tracking of all assets featuring custom QR codes with no need for proprietary barcode readers. iOS, Android, and Windows devices are supported for inventory management.

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

  • Chat
  • Lead Scoring
  • Lead Management
  • Time Management
  • Call Tracking
  • Scheduling
  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Contact Sharing
  • Data Import
  • Multi-User
  • Batch Permissions & Access
  • Customer Management
  • Organization Management
  • Password & Access Management
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Contact Management
  • Notifications
  • Project Management
  • Bug Tracking

Features:

  • Password & Access Management
  • Dashboard
  • Network Device Performance Monitoring
  • Network Visualization
  • Network Traffic Monitoring
  • Inventory Tracking
  • External Integrations
  • Data Visualization
  • Data Export

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

    No key features associated with this application.

Summary:

  • Data Center Asset Management

  • Data Center Visualization

  • Structured Cable Management

  • IT Asset & Inventory Management

  • Device & IP Discovery

  • Asset Lifecycle Management

  • IP Address Management

  • Password Management

  • Services Auto-Discovery

  • Software License Management

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Core

$1,499.00
1 user(s) / year
Included in plan:
  • Data Center Asset Management
  • Data Center Visualization
  • Structured Cable Management
  • IT Asset & Inventory Management
  • Device & IP Discovery
  • Spare Parts Management
  • QR Codes and Asset Tags
  • Asset Lifecycle Management
  • IP Address Management
  • Role-Based Management
  • Contract & Purchase Management
  • Password Management
  • REST APIs

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Maintaining and auto-discovering the network, some of the highlights include Cloud Migration, Data Center Power Management, IP Address Tracking Software, Inventory Management Software, Patch Panel Cable Management, SSL Certificate Management, Savings Calculator, and ISO27001 Compliance.

  • Does this service integrate with any other apps?
  • Integrations include Jira, Cherwell, Infoblox, Hp Service Manager, Foreman, ZenDesk, Servicenow, BMC, Puppet, Logstash, Chef, Rundeck, Ansible, Vmware, Samanage, Saltstack, and Zapier.

  • Does this service offer guides, tutorials and or customer support?
  • We have extensive documentation available but we also have a customer support team that will help you install and maintain our software.

  • What are some applications this service is commonly used in tandem with?
  • Jira, ZenDesk, Servicenow, BMC, Puppety, Chef, Ansible, Saltstack, Zapier, and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Companies and enterprises in need of an CMDB, Application Dependency Mapping (ADM), and DCIM Software Marketplace, that delivers comprehensive, low-cost solutions that help companies automatically maintain an up-to-date inventory of their IP-based Devices and non-IP Assets, whether physical, logical, or virtual.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
78

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses C2 ATOM
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Device42
  • Startups
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
Back to top