Compare Vision Helpdesk vs Twproject vs Zola Suite

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Crozscore:

81%
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92%
34%
interest rising

Crozscore:

81%
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97%
43%
interest rising

Crozscore:

76%
what is this?
68%
37%
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Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay.

Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.

Software Description:

Zola Suite brings next generation, cloud-based legal practice management software to solo, small and medium-sized firms. With its full-featured platform and native applications, Zola Suite encompasses everything you need to manage the business of your practice in one secure place. Improve efficiency, delegation and accountability within your firm whether you’re in the office, in court or on the go. Integrates with LawPay, Quickbooks, RPost and much more.

Try Zola Suite for free, no credit card required and experience the Power of ONE.

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Email Integration
  • Data Visualization
  • Data Import
  • Travel Management
  • Customer Management
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • Contact Sharing
  • Batch Permissions & Access
  • Budgeting
  • Contact Management
  • Expense Tracking
  • External Integrations

Features:

  • History/Version Control
  • Accounts Receivable
  • General Account Ledger
  • Billing/Invoicing
  • P&L
  • Balance Sheet
  • Accounts Payable
  • External Integrations
  • Expense Tracking
  • Contact Sharing
  • Contact Management
  • Password & Access Management
  • Email Integration
  • Dashboard
  • Multi-User
  • File Sharing
  • Scheduling
  • Notifications
  • Calendar Management
  • Data Import
  • 2-Factor Authentication

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Summary:

  • Legal cloud-based practice management software

  • 360-degree integrated practice management system for law firms

  • Intuitive, fast, fun interface

  • Everything your firm needs to manage the business of your practice in one place

  • Enforces organization, streamlines workflow and facilitates collaboration

  • Full legal accounting (business and IOLTA trust)

  • Powerful built-in email capabilities

Annual Solo Account

$49.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Monthly Solo Account

$59.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Annual Attorney Account

$58.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Monthly Attorney Account

$68.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Annual Non-Attorney Staff Account

$48.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Monthly Non-Attorney Staff Account

$58.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • LawPay, Microsoft Word™ (Windows Desktop Versions 2013 and 2016), RPost

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • iOS and Android mobile apps

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We offer help articles, free onboarding and training, and customer support

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Solo practitioners, small and mid-sized law firms.

  • What is this service generally used for?
  • Law firms looking for next generation, cloud-based practice management software to manage all aspects of their practice within one secure and intuitive interface.

  • Does this service offer an API?
  • No

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, English, French, Spanish, Dutch, Russian, Polish, Portuguese, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses Twproject
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Japanese, German, English, Spanish, Russian, Polish, Portuguese, Chinese, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses Zola Suite
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
U.S. only
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