Compare Vision Helpdesk vs ParkMyCloud vs Zola Suite

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81%
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92%
34%
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78%
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100%
32%
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Crozscore:

77%
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68%
37%
interest rising
Vision Helpdesk screenshot view 2 more ParkMyCloud screenshot view 4 more Zola Suite screenshot view 5 more

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

ParkMyCloud provides an easy-to-use platform that helps enterprises automatically identify and eliminate wasted cloud spend. More than 800 enterprises around the world - including Unilever, Sysco, Hitachi ID Systems, Papa John’s, and National Geographic - trust ParkMyCloud to cut their cloud spend by millions of dollars annually. ParkMyCloud’s SaaS offering allows enterprises to easily manage, govern, and optimize their spend across multiple public clouds.

Software Description:

Zola Suite brings next generation, cloud-based legal practice management software to medium-sized and large firms. With its full-featured platform and native applications, Zola Suite encompasses everything you need to manage the business of your practice in one secure place. Improve efficiency, delegation and accountability within your firm whether you’re in the office, in court or on the go. Integrates with LawPay, Quickbooks, RPost and much more.

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Password & Access Management
  • Data Export
  • Data Import
  • API
  • External Integrations
  • Batch Permissions & Access
  • Google Apps Integration
  • 2-Factor Authentication
  • Notifications
  • Scheduling
  • Multi-User
  • Analytics
  • Dashboard
  • Data Visualization

Features:

  • CRM Integration
  • History/Version Control
  • Accounts Receivable
  • General Account Ledger
  • Billing/Invoicing
  • P&L
  • Balance Sheet
  • Accounts Payable
  • External Integrations
  • Expense Tracking
  • Contact Sharing
  • Contact Management
  • Password & Access Management
  • Email Integration
  • Dashboard
  • Multi-User
  • File Sharing
  • Scheduling
  • Notifications
  • Calendar Management
  • Data Import
  • 2-Factor Authentication

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Operational Dashboard - Manage your cloud resources across multiple credentials, accounts, and regions in a single view.

  • Users & Teams - Govern user access and define permissions with role-based access controls.

  • Parking Recommendations - Manage and "park" cloud resources based on automated tagging analytics.

  • Reporting - View and download savings reports, organized by teams and credentials.

  • Public API - Easily integrate ParkMyCloud into your CI/CD processes for continuous cost control.

  • Policy Engine - Fully automate all aspects of your cost control processes using policy-based orchestration.

  • Single Sign-On - Add and govern users using SSO from ADFS, Active Directory, Centrify, Okta, OneLogin, or Ping Identity.

  • Notifications Notify users of ParkMyCloud updates & activities using email or slack.

  • Multi-Cloud Support for AWS/Azure/GCP in a single console.

Summary:

  • Legal cloud-based practice management software

  • 360-degree integrated practice management system for law firms

  • Intuitive, fast, fun interface

  • Everything your firm needs to manage the business of your practice in one place

  • Enforces organization, streamlines workflow and facilitates collaboration

  • Full legal accounting (business and IOLTA trust)

  • Powerful built-in email capabilities

Free

Free
Included in plan:
  • Unlimited instances
  • 1 Team
  • 5 Users
  • 1 CSP credential
  • Role-based Access Control
  • Utilization-Based Heatmaps
  • Start, Stop, & Snooze
  • Policy Engine
  • Tag-Based Parking Recommendations
  • Online Documentation

Basic

$2.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 5 Teams
  • 10 Users
  • 3 CSP Credentials
  • All of Free Tier Features
  • Usage-Based Parking Recommendations (SmartParking)
  • API Access
  • Audit Logs
  • Reporting
  • Notifications
  • Email Support

Standard

$3.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 10 Teams
  • 20 Users
  • 5 CSP Credentials
  • All of Basic Tier Features
  • Multi-Cloud (AWS, Azure, and GCP)
  • Database Parking (RDS)
  • SSO/SAML 2.0
  • Live Chat Support 9am-6pm ET

Enterprise


Included in plan:
  • Unlimited Instances
  • Unlimited Teams
  • Unlimited Users
  • Unlimited CSP Credentials
  • All of Standard Tier

Core (Annual)

$59.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync 2 bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting
  • Choose from 5 pre-set permission profiles
  • Introductory and annual 1 to 1 training
  • Document storage (1 TB)

Core (Monthly)

$69.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync 2 bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting
  • Choose from 5 pre-set permission profiles
  • Introductory and annual 1 to 1 training
  • Choose from 5 pre-set permission profiles
  • Document storage (1 TB)

Enterprise (Annual)

$79.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync unlimited bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting and productivity tracking
  • Choose from 5 pre-set permission profiles
  • Unlimited 1 to 1 training
  • Unlimited document storage
  • Bulk apply trust funds
  • Bulk blast invoices & Statements of Account
  • Trust requests
  • CRM & intake automation
  • Service level commitment agreement
  • Vendor bill management

Enterprise (Monthly)

$89.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync unlimited bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting and productivity tracking
  • Choose from 5 pre-set permission profiles
  • Unlimited 1 to 1 training
  • Unlimited document storage
  • Bulk apply trust funds
  • Bulk blast invoices & Statements of Account
  • Trust requests
  • CRM & intake automation
  • Service level commitment agreement
  • Vendor bill management

Enterprise Plus (Annual Subscription Required)

$89.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync unlimited bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting and productivity tracking
  • Custom permission profiles
  • Unlimited 1 to 1 training
  • Unlimited document storage
  • Bulk apply trust funds
  • Bulk blast invoices & Statements of Account
  • Trust requests
  • CRM & intake automation
  • Service level commitment agreement
  • Vendor bill management
  • Automation package

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What platforms does this service support?
  • Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. ParkMyCloud allows for an unlimited number of users, organized in teams with customizable permissions.

  • Who are the main user groups of this service?
  • Cloud users: cloud architects, IT operations, development, and DevOps.

  • Does this service offer an API?
  • Yes. ParkMyCloud offers RESTful API access for customers.

  • What is this service generally used for?
  • Automated cost savings on AWS, Azure, and GCP cloud resources.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - via our website.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • LawPay, Microsoft Word™ (Windows Desktop Versions 2013 and 2016), RPost

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • iOS and Android mobile apps

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We offer help articles, free onboarding and training, and customer support

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Mid-sized and large law firms.

  • What is this service generally used for?
  • Law firms looking for next generation, cloud-based practice management software to manage all aspects of their practice within one secure and intuitive interface.

  • Does this service offer an API?
  • No

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
20.9k
Followers:
1.56k

Publisher:

Founded:
-
Based in:
Dulles
Employees:
2-10
Likes:
145
Followers:
6.57k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Dutch, Polish, Russian, Portuguese, English, Spanish, French, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses ParkMyCloud
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Zola Suite
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
U.S. only
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