Compare Vision Helpdesk vs Integrify vs Teamwork Desk

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Vision Helpdesk screenshot view 2 more Integrify screenshot view 3 more Teamwork Desk screenshot view 5 more

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Integrify's workflow management solution focuses on ease of use, rapid deployment, and powerful features. Integrify is the choice for organizations or departments looking to automate their daily workflow processes and ensure consistent standards are followed. Our customers have automated a wide variety of workflows with Integrify from HR to Marketing to Finance and more. Integrify can help organizations with:

  • Efficiency
  • Productivity
  • Accuracy
  • Compliance
  • Visibility

Software Description:

Teamwork Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love.

Try Teamwork Desk for free for 30 days—no credit card details required.

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Password & Access Management
  • External Integrations
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • Email Integration
  • 2-Factor Authentication
  • File Sharing
  • File Transfer
  • Chat
  • History/Version Control

Features:

  • Contact Sharing
  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • Contact Management
  • API
  • Email Integration

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Concurrent Users

$118.00
1 user(s) / month

Named Users

$38.00
1 user(s) / month
Included in plan:
  • Unlimited processes
  • Cloud, Private Cloud, On-Premise
  • Form Builder, Process Designer, Request Portal, Reporting

Basic

$5.00
1 user(s) / month
Included in plan:
  • Pay per agent - fixed cost
  • Unlimited agents
  • Unlimited inboxes
  • Smart inboxes
  • Access, embeddable contact form

Pro

$20.00
1 user(s) / month
Included in plan:
  • Reporting
  • Time tracking
  • Automated triggers
  • Customer portal
  • Add unlimited part-time agents
  • Unlimited inboxes
  • Smart inboxes
  • Access, embeddable contact form

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Knowledge Base, Guides, Tutorials, Support, Coaching, Services

  • Who are the main user groups of this service?
  • Integrify can be used to create automated workflows by developers and business users alike across IT, Finance, HR, Marketing, Compliance and Operations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, We offer both named and concurrent user options.

  • Does this service integrate with any other apps?
  • Omega,
    Sage,
    PowerPlan,
    GovWin,
    CostPoint,
    PeopleSoft,
    SAP,
    Saviom,
    Ping Identity,
    Remedy,
    PlanView,
    Cognos,
    Crystal Reports,
    Tableau,
    Microsoft ADFS

  • Does this service offer an API?
  • Yes. Open REST-based API.

  • What is this service generally used for?
  • Integrify is used to automate workflows and processes to replace manual methods of managing critical bsuiness tasks like email and spreadsheets.

  • What are some applications this service is commonly used in tandem with?
  • Accounting, Asset Management, Contract Management, ERP, CRM, Enterprise Reporting

  • What platforms does this service support?
  • Integrify is Web-based and works in any Web browser whether desktop or mobile device.

FAQs:

    Does this service integrate with any other apps?
  • Yes, see a full list of integrations on our website.

  • Does this service offer guides, tutorials and or customer support?
  • Help Docs - on our website
    Videos - on YouTube, user TeamworkPM
    24/7 email support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - more information on our website.

  • Does this service offer an API?
  • Yes - more information on our website.

  • What platforms does this service support?
  • Web
    iOS
    Android

  • What are some applications this service is commonly used in tandem with?
  • Teamwork Projects
    Teamwork Chat

  • Who are the main user groups of this service?
  • Marketing teams
    Software teams
    Web Design teams
    Agencies
    Startups

  • What is this service generally used for?
  • Managing customer support.

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.58k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
168
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
23.9k
Followers:
10.3k

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Italian, Turkish, Portuguese, Russian, Polish, Spanish, Dutch, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Integrify
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Teamwork Desk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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