Compare Vision Helpdesk vs ProofHub vs ServerSuit

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Vision Helpdesk screenshot view 2 more ProofHub screenshot view 5 more ServerSuit screenshot view 5 more

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

ProofHub is a leading cloud-based project management software, loved by around 85,000+ small teams to large businesses from all over the globe. It is an online collaboration tool that comes with integrated Group chat, quick Discussions on projects, Workflows and Kanban boards, Project reports, proofing tool and many more powerful features. Helping teams to Plan, Collaborate, Organize and Deliver projects on time, and within budget, ProofHub comes across as the complete project management tool!

ProofHub enables the teams to collaborate and communicate over organizational matters in an easy and flexible manner from one place. It is available for both Android and iOS operating systems so every individual attached to a project can connect to a project from any distant location.

ProofHub is priced along 2 tiers and can be billed annually for a 10% discount. Plus, they offer a discount of 20% on monthly billing and 20% + 10% on annual billing to nonprofit organizations. Both the tiers support very basic features like task and reminder automation, one-to-one chat, and time tracking tools (e.g. a calendar), and integration with 3rd party apps (e.g. Dropbox, Google Drive). While unlimited users are supported in both of their packages, the Ultimate Control plan allows more projects and storage space, and also more features like Custom roles, White labeling, Network control, Manage trash, Priority support, API access and many more. Support is available for all via email and live chat. A free 30-day trial is also available.

Software Description:

ServerSuit provides instant remote access to Linux servers and allows to perform remote administration and multi-server setup automation, as well as setup mail servers and website hosting.

ServerSuit's cross-platform architecture allows to manage Linux servers virtually from smartphone, tablet or laptop.

ServerSuit does not need you to be a professional Linux administrator, since most of the standard management tasks are already scripted. However, you can add your own custom scripts and configurations, store them in the system and execute them as needed.

ServerSuit is dedicated to system administrators, web developers, website owners, digital agencies and webhosting companies.

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Document Comparison
  • API
  • Project Management
  • Scheduling
  • Calendar Management
  • Dashboard
  • Customer Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • External Integrations
  • Contact Management
  • Data Export
  • File Sharing
  • Email Integration
  • Google Apps Integration
  • Chat

Features:

  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • File Sharing
  • File Transfer
  • Dashboard
  • Scheduling
  • Bulk Domain Management
  • Batch Permissions & Access
  • Anti-Virus
  • Customer Management
  • External Integrations
  • Password & Access Management
  • 2-Factor Authentication

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • An online task management software that lets you run your day, your tasks and your projects, efficiently!

  • Online time tracking software in ProofHub will help you to record every hour spent on each task and project.

  • ProofHub’s online gantt chart software helps you to connect tasks, set dependencies, and track project progress to make sure that projected deadline is met every time.

  • Reports in ProofHub’s online project reporting software represent all your important project information in the form of bar graphs, line graphs, pie charts, and tables etc.

  • Keep all your stuff secure and neatly organized in folders and subfolders, to make online file sharing simple and easy.

  • Plan your day, your work, and your life better with ProofHub

  • ProofHub’s online proofing software streamlines the proofing and approval process to save your time and effort.

  • Focus on your work while still maintaining an open channel of communication using ProofHub chat.

  • Share ideas, discuss issues, find answers by collaborating with your team members, clients, and anyone who is involved in the project with this online collaboration tool.

  • Easily manage tasks with Workflows and Kanban Boards in ProofHub by creating task list and task stages. Move tasks between different stages to keep an eye on the progress made and ensure steady flow of work.

Summary:

  • Cloud-based web panel

  • Multiple Linux servers management

  • Cross-platform architecture

  • Remote access to Linux servers

  • SaaS with a single dashboard

  • Multi-server setup automation

  • Easy for non-professionals

  • Scripted tasks

  • Cheap control panel

  • CMS integration and migration tools

ULTIMATE CONTROL

$135.00
unlimited user(s) / year
Included in plan:
  • Unlimited projects
  • Unlimited users
  • 100GB storage
  • Custom roles
  • White labelling
  • Custom Workflows
  • Project manager
  • Network control
  • Manage Trash
  • API access for data transport
  • Project and resource reports
  • Advanced activity logs
  • Account transfer tool
  • Priority support
  • Data export
  • Core Fetures

ESSENTIAL

$45.00
unlimited user(s) / year
Included in plan:
  • 40 projects
  • Unlimited users
  • 15GB storage
  • Core Features

Time based plan

$1.00
1 user(s) / month
Included in plan:
  • If you use this plan, you will be charged a monthly fee for each Linux server you manage.

Usage based plan

$1.00
1 user(s) / month
Included in plan:
  • Charges based on the time you spend actively using ServerSuit (being connected to your dashboard) and is for users who do not need to connect to their Linux servers frequently.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can add as many people to your account.

  • Who are the main user groups of this service?
  • From freelancers to small business to large corporations, everyone can benefit from ProofHub.

  • What are some applications this service is commonly used in tandem with?
  • From gantt chart to chat and from discussions to report everything in ProofHub is native. Apart from integrations there's no app users have to use alongside ProofHub.

  • What is this service generally used for?
  • The service is generally used for Project Management, Team Collaboration and making work life easy for teams.

  • What platforms does this service support?
  • It is compatible with all devices whether it is mobile or desktop. ProofHub also have native android app available on Playstore and native iOS app will be made available very soon.

  • Does this service offer an API?
  • Yes, for more details regarding API please visit https://github.com/ProofHub/api

  • Does this service integrate with any other apps?
  • Yes, ProofHub have integrations with Box, DropBox, OneDrive, Google Drive and FreshBooks

  • Does this service offer guides, tutorials and or customer support?
  • Yes, ProofHub have a dedicated support team that’s available to help the customers. It also have a Live chat, Help page, and YouTube video tutorials. It also offer a demo. For more information, please visit: https://helpbolt.proofhub.com/contact/

FAQs:

    Who are the main user groups of this service?
  • ServerSuit dedicated to system administrators, web developers, website owners, digital agencies and webhosting companies.

  • Does this service offer guides, tutorials and or customer support?
  • ServerSuit's Knowledge Base

  • Does this service offer multi-user capability (e.g. teams)?
  • ServerSuit offers multiple server management from a single dashboard.

  • Does this service integrate with any other apps?
  • ServerSuit integrates with: LAMP + Mail Package, Roundcube WebMail Client, Easy Mail Server, Apache + PHP, LEMP Package, LAMP Package, Shell In A Box, ClamAV, Backup access tool, Nginx frontend, Nginx + Apache + PHP, Nginx static, phpMyAdmin, Monit, MySQL, MariaDB, ProFTPd, Puppet.

  • What is this service generally used for?
  • ServerSuit control panel generally used for Linux server management.

  • What are some applications this service is commonly used in tandem with?
  • ServerSuit used with the following OS: CentOS, Ubuntu, Debian, RedHat.

  • Does this service offer an API?
  • ServerSuit does not offer any API at the moment.

  • What platforms does this service support?
  • ServerSuit supports Android.

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
20.9k
Followers:
1.56k

Publisher:

Founded:
-
Based in:
Walnut
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Spanish, Dutch, Russian, Portuguese, Italian, Polish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses ProofHub
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Portuguese, Polish, French, German, English
Regional Restrictions:
No restrictions.

Other:

Who uses ServerSuit
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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