Compare Vision Helpdesk vs Integrify vs ParkMyCloud

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Crozscore:

81%
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92%
34%
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Crozscore:

72%
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34%
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Crozscore:

77%
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100%
31%
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Vision Helpdesk screenshot view 2 more Integrify screenshot view 3 more ParkMyCloud screenshot view 4 more

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Integrify's workflow management solution focuses on ease of use, rapid deployment, and powerful features. Integrify is the choice for organizations or departments looking to automate their daily workflow processes and ensure consistent standards are followed. Our customers have automated a wide variety of workflows with Integrify from HR to Marketing to Finance and more. Integrify can help organizations with:

  • Efficiency
  • Productivity
  • Accuracy
  • Compliance
  • Visibility

Software Description:

ParkMyCloud is a SaaS platform that automatically identifies and eliminates public cloud resource waste, reducing spending by 65% or more think Nest for the cloud. AWS, Azure, Google Cloud, and Alibaba Cloud users such as McDonalds, Sysco, Unilever, Fox, and Sage Software have used ParkMyCloud to cut their cloud spending by millions of dollars annually. ParkMyCloud helps companies like these optimize and govern cloud usage by integrating cost control into their DevOps processes

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Password & Access Management
  • External Integrations
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • Email Integration
  • 2-Factor Authentication
  • File Sharing
  • File Transfer
  • Chat
  • History/Version Control

Features:

  • Password & Access Management
  • Data Export
  • Data Import
  • API
  • External Integrations
  • Batch Permissions & Access
  • Google Apps Integration
  • 2-Factor Authentication
  • Notifications
  • Scheduling
  • Multi-User
  • Analytics
  • Dashboard
  • Data Visualization

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Summary:

  • Operational Dashboard - Manage your cloud resources across multiple credentials, accounts, and regions in a single view.

  • Users & Teams - Govern user access and define permissions with role-based access controls.

  • Parking Recommendations - Manage and "park" cloud resources based on automated tagging analytics.

  • Reporting - View and download savings reports, organized by teams and credentials.

  • Public API - Easily integrate ParkMyCloud into your CI/CD processes for continuous cost control.

  • Policy Engine - Fully automate all aspects of your cost control processes using policy-based orchestration.

  • Single Sign-On - Add and govern users using SSO from ADFS, Active Directory, Centrify, Okta, OneLogin, or Ping Identity.

  • Notifications Notify users of ParkMyCloud updates & activities using email or slack.

  • Multi-Cloud Support for AWS/Azure/GCP in a single console.

Concurrent Users

$118.00
1 user(s) / month

Named Users

$38.00
1 user(s) / month
Included in plan:
  • Unlimited processes
  • Cloud, Private Cloud, On-Premise
  • Form Builder, Process Designer, Request Portal, Reporting

Free

Free
Included in plan:
  • Unlimited instances
  • 1 Team
  • 5 Users
  • 1 CSP credential
  • Role-based Access Control
  • Utilization-Based Heatmaps
  • Start, Stop, & Snooze
  • Policy Engine
  • Tag-Based Parking Recommendations
  • Online Documentation

Basic

$2.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 5 Teams
  • 10 Users
  • 3 CSP Credentials
  • All of Free Tier Features
  • Usage-Based Parking Recommendations (SmartParking)
  • API Access
  • Audit Logs
  • Reporting
  • Notifications
  • Email Support

Standard

$3.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 10 Teams
  • 20 Users
  • 5 CSP Credentials
  • All of Basic Tier Features
  • Multi-Cloud (AWS, Azure, and GCP)
  • Database Parking (RDS)
  • SSO/SAML 2.0
  • Live Chat Support 9am-6pm ET

Enterprise


Included in plan:
  • Unlimited Instances
  • Unlimited Teams
  • Unlimited Users
  • Unlimited CSP Credentials
  • All of Standard Tier

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Knowledge Base, Guides, Tutorials, Support, Coaching, Services

  • Who are the main user groups of this service?
  • Integrify can be used to create automated workflows by developers and business users alike across IT, Finance, HR, Marketing, Compliance and Operations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, We offer both named and concurrent user options.

  • Does this service integrate with any other apps?
  • Omega,
    Sage,
    PowerPlan,
    GovWin,
    CostPoint,
    PeopleSoft,
    SAP,
    Saviom,
    Ping Identity,
    Remedy,
    PlanView,
    Cognos,
    Crystal Reports,
    Tableau,
    Microsoft ADFS

  • Does this service offer an API?
  • Yes. Open REST-based API.

  • What is this service generally used for?
  • Integrify is used to automate workflows and processes to replace manual methods of managing critical bsuiness tasks like email and spreadsheets.

  • What are some applications this service is commonly used in tandem with?
  • Accounting, Asset Management, Contract Management, ERP, CRM, Enterprise Reporting

  • What platforms does this service support?
  • Integrify is Web-based and works in any Web browser whether desktop or mobile device.

FAQs:

    What platforms does this service support?
  • Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. ParkMyCloud allows for an unlimited number of users, organized in teams with customizable permissions.

  • Who are the main user groups of this service?
  • Cloud users: cloud architects, IT operations, development, and DevOps.

  • Does this service offer an API?
  • Yes. ParkMyCloud offers RESTful API access for customers.

  • What is this service generally used for?
  • Automated cost savings on AWS, Azure, and GCP cloud resources.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - via our website.

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.58k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
168
Followers:

Publisher:

Founded:
-
Based in:
Dulles
Employees:
2-10
Likes:
142
Followers:

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Italian, Dutch, Polish, Turkish, Portuguese, Russian, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Integrify
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ParkMyCloud
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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