Compare Vision Helpdesk vs Zola Suite vs Lansweeper

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Crozscore:

80%
what is this?
92%
33%
interest rising

Crozscore:

77%
what is this?
68%
37%
interest falling

Crozscore:

91%
what is this?
94%
39%
interest falling
Vision Helpdesk screenshot view 2 more Zola Suite screenshot view 5 more Lansweeper screenshot view 5 more

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Zola Suite brings next generation, cloud-based legal practice management software to solo, small and medium-sized firms. With its full-featured platform and native applications, Zola Suite encompasses everything you need to manage the business of your practice in one secure place. Improve efficiency, delegation and accountability within your firm whether you’re in the office, in court or on the go. Integrates with LawPay, Quickbooks, RPost and much more.

Try Zola Suite for free, no credit card required and experience the Power of ONE.

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • History/Version Control
  • Accounts Receivable
  • General Account Ledger
  • Billing/Invoicing
  • P&L
  • Balance Sheet
  • Accounts Payable
  • External Integrations
  • Expense Tracking
  • Contact Sharing
  • Contact Management
  • Password & Access Management
  • Email Integration
  • Dashboard
  • Multi-User
  • File Sharing
  • Scheduling
  • Notifications
  • Calendar Management
  • Data Import
  • 2-Factor Authentication

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Legal cloud-based practice management software

  • 360-degree integrated practice management system for law firms

  • Intuitive, fast, fun interface

  • Everything your firm needs to manage the business of your practice in one place

  • Enforces organization, streamlines workflow and facilitates collaboration

  • Full legal accounting (business and IOLTA trust)

  • Powerful built-in email capabilities

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Annual Solo Account

$49.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Monthly Solo Account

$59.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Annual Attorney Account

$58.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Monthly Attorney Account

$68.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Annual Non-Attorney Staff Account

$48.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

Monthly Non-Attorney Staff Account

$58.00
1 user(s) / month
Included in plan:
  • Powerful built-in email capabilities
  • Full legal accounting (business and IOLTA trust)
  • Time tracking
  • Secure client portal
  • Full featured firm calendar
  • Superior task management
  • Dedicated iOS and Android mobile apps
  • Beautiful, custom invoices
  • Reporting & analytics
  • Alternative Fee Billing
  • Payments (including LawPay)
  • UTBMS coding/LEDES invoices
  • Ability to download core data
  • Priority support and training

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What are some applications this service is commonly used in tandem with?
  • LawPay, Microsoft Word™ (Windows Desktop Versions 2013 and 2016), RPost

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • iOS and Android mobile apps

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We offer help articles, free onboarding and training, and customer support

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Solo practitioners, small and mid-sized law firms.

  • What is this service generally used for?
  • Law firms looking for next generation, cloud-based practice management software to manage all aspects of their practice within one secure and intuitive interface.

  • Does this service offer an API?
  • No

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
802

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Russian, Spanish, Portuguese, Italian, Polish, French, Dutch, English
Regional Restrictions:
No restrictions.

Other:

Who uses Zola Suite
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
U.S. only

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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