Compare Vision Helpdesk vs CloudRanger vs Zola Suite

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Crozscore:

81%
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92%
34%
interest rising

Crozscore:

73%
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35%
no significant changes

Crozscore:

77%
what is this?
68%
37%
interest rising
Vision Helpdesk screenshot view 2 more CloudRanger screenshot view 2 more Zola Suite screenshot view 5 more

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

CloudRanger delivers cloud server management software for businesses, MSPs and enterprises. Its easy-to-use graphical interface offers users scheduling and backup policies to save time and money. An overall view of the entire server system gives users the most control over their cloud, while delivering enhanced disaster recovery management.

Key features of CloudRanger’s new platform include:

Server Management: CloudRanger gives users an overall view of their entire server system, including when individual servers are powered on, when backups occur and how long backups are stored.

Automated Scheduling: The scheduling module enables users to turn on servers only when needed, providing a more economical solution to server rental.

Backup Policies: Users can easily and regularly backup servers by setting a creation schedule and retention period, with the option to apply Amazon tags or other events identification.

Multi-region Backup: Improved disaster recovery management enables users to choose a second backup in alternate location to further protect against disaster and lost data.

File-level Recovery: Users have the option to drill down to file level to choose individual files to recover when restoring a backup.

Software Description:

Zola Suite brings next generation, cloud-based legal practice management software to medium-sized and large firms. With its full-featured platform and native applications, Zola Suite encompasses everything you need to manage the business of your practice in one secure place. Improve efficiency, delegation and accountability within your firm whether you’re in the office, in court or on the go. Integrates with LawPay, Quickbooks, RPost and much more.

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Dashboard
  • Notifications
  • Multi-User
  • API
  • Scheduling
  • Password & Access Management

Features:

  • CRM Integration
  • History/Version Control
  • Accounts Receivable
  • General Account Ledger
  • Billing/Invoicing
  • P&L
  • Balance Sheet
  • Accounts Payable
  • External Integrations
  • Expense Tracking
  • Contact Sharing
  • Contact Management
  • Password & Access Management
  • Email Integration
  • Dashboard
  • Multi-User
  • File Sharing
  • Scheduling
  • Notifications
  • Calendar Management
  • Data Import
  • 2-Factor Authentication

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • We easily automate and schedule Amazon Web Services resources

  • We make backing up EBS Volumes and EC2 instances simple

  • We make scheduling non-production EC2 servers simple

  • Scheduled automation to meet your business needs

  • We offer peace of mind that backups are being done every time

  • It’s easy to use, for tech teams and project managers

  • You are busy, your time is precious - don’t waste it on manual, repetitive tasks

  • We reduce risk - you always have a backup for disaster recovery

Summary:

  • Legal cloud-based practice management software

  • 360-degree integrated practice management system for law firms

  • Intuitive, fast, fun interface

  • Everything your firm needs to manage the business of your practice in one place

  • Enforces organization, streamlines workflow and facilitates collaboration

  • Full legal accounting (business and IOLTA trust)

  • Powerful built-in email capabilities

Startup

$49.00
2 user(s) / month
Included in plan:
  • Up to $2,500 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • 2 Users

Business

$149.00
5 user(s) / month
Included in plan:
  • Up to $7,500 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • 5 Users
  • 5 Accounts
  • Slack Integration

Growth

$399.00
10 user(s) / month
Included in plan:
  • Up to $25,000 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • Cross Account Backups (coming soon!)
  • 10 Users
  • Unlimited Accounts
  • Slack Integration & Webhooks

High Volume

$799.00
20 user(s) / month
Included in plan:
  • Up to $50,000 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • Cross Account Backups (coming soon!)
  • 20 Users
  • Unlimited Accounts
  • Slack Integration & Webhooks
  • SSO, LDAP, SAML

Core (Annual)

$59.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync 2 bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting
  • Choose from 5 pre-set permission profiles
  • Introductory and annual 1 to 1 training
  • Document storage (1 TB)

Core (Monthly)

$69.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync 2 bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting
  • Choose from 5 pre-set permission profiles
  • Introductory and annual 1 to 1 training
  • Choose from 5 pre-set permission profiles
  • Document storage (1 TB)

Enterprise (Annual)

$79.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync unlimited bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting and productivity tracking
  • Choose from 5 pre-set permission profiles
  • Unlimited 1 to 1 training
  • Unlimited document storage
  • Bulk apply trust funds
  • Bulk blast invoices & Statements of Account
  • Trust requests
  • CRM & intake automation
  • Service level commitment agreement
  • Vendor bill management

Enterprise (Monthly)

$89.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync unlimited bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting and productivity tracking
  • Choose from 5 pre-set permission profiles
  • Unlimited 1 to 1 training
  • Unlimited document storage
  • Bulk apply trust funds
  • Bulk blast invoices & Statements of Account
  • Trust requests
  • CRM & intake automation
  • Service level commitment agreement
  • Vendor bill management

Enterprise Plus (Annual Subscription Required)

$89.00
1 user(s) / month
Included in plan:
  • Powerful matter management
  • Intelligent built-in email capabilities
  • Complete legal accounting (business and trust)
  • Sync unlimited bank or credit card accounts
  • Advanced time tracking and billing
  • Secure client portal
  • Robust calendar and task management
  • Dedicated iOS & Android mobile apps with document and business card scanning
  • UTBMS coding/LEDES invoices
  • Split originating and responsible tracking with compensation reports
  • Advanced reporting and productivity tracking
  • Custom permission profiles
  • Unlimited 1 to 1 training
  • Unlimited document storage
  • Bulk apply trust funds
  • Bulk blast invoices & Statements of Account
  • Trust requests
  • CRM & intake automation
  • Service level commitment agreement
  • Vendor bill management
  • Automation package

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What is this service generally used for?
  • Our services are generally used for automating repetitive Amazon Web Services tasks such as backup policies and server management. By using our solution you can control costs by scheduling and optimizing your existing IT resources.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! We allow you to manage multi-user permissions and also to manage multiple Amazon Web Services accounts from one simple dashboard.

  • Who are the main user groups of this service?
  • CloudRanger is used by Managed Service Providers, IT Teams and entire Organisations, so specific access and user management can be set up accordingly.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We have a number of 'Getting started' videos to help get your account set up straight away!

  • What platforms does this service support?
  • Our web app is designed to support users of Amazon Web Services cloud.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • LawPay, Microsoft Word™ (Windows Desktop Versions 2013 and 2016), RPost

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • iOS and Android mobile apps

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We offer help articles, free onboarding and training, and customer support

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Mid-sized and large law firms.

  • What is this service generally used for?
  • Law firms looking for next generation, cloud-based practice management software to manage all aspects of their practice within one secure and intuitive interface.

  • Does this service offer an API?
  • No

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
20.9k
Followers:
1.56k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
199
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, Turkish, English, Dutch, Russian, Portuguese, Polish, French, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses CloudRanger
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Zola Suite
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
U.S. only
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