Compare Vision Helpdesk vs CadmiumCD vs ParkMyCloud

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Crozscore:

81%
what is this?
92%
34%
interest falling

Crozscore:

76%
what is this?
36%
no significant changes

Crozscore:

78%
what is this?
100%
32%
no significant changes
Vision Helpdesk screenshot view 2 more CadmiumCD screenshot view 5 more ParkMyCloud screenshot view 4 more

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Event Management Made Easy. CadmiumCD's event management software lets you collect and review submissions, manage speakers and exhibitors, and deliver exceptional experiences to your attendees, all from the same cloud-based platform. Manage your conference with confidence, with CadmiumCD.

Software Description:

ParkMyCloud provides an easy-to-use platform that helps enterprises automatically identify and eliminate wasted cloud spend. More than 800 enterprises around the world - including Unilever, Sysco, Hitachi ID Systems, Papa John’s, and National Geographic - trust ParkMyCloud to cut their cloud spend by millions of dollars annually. ParkMyCloud’s SaaS offering allows enterprises to easily manage, govern, and optimize their spend across multiple public clouds.

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Accounts Receivable
  • External Integrations
  • Contact Management
  • Data Visualization
  • Data Import
  • Data Export
  • Audience Targeting
  • API
  • Multi-User
  • Project Management
  • Supplier Management
  • Social-Media Integration
  • Customer Management
  • Notifications
  • Travel Management
  • Dashboard
  • Scheduling
  • Calendar Management
  • File Sharing
  • File Transfer

Features:

  • Password & Access Management
  • Data Export
  • Data Import
  • API
  • External Integrations
  • Batch Permissions & Access
  • Google Apps Integration
  • 2-Factor Authentication
  • Notifications
  • Scheduling
  • Multi-User
  • Analytics
  • Dashboard
  • Data Visualization

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Summary:

  • Operational Dashboard - Manage your cloud resources across multiple credentials, accounts, and regions in a single view.

  • Users & Teams - Govern user access and define permissions with role-based access controls.

  • Parking Recommendations - Manage and "park" cloud resources based on automated tagging analytics.

  • Reporting - View and download savings reports, organized by teams and credentials.

  • Public API - Easily integrate ParkMyCloud into your CI/CD processes for continuous cost control.

  • Policy Engine - Fully automate all aspects of your cost control processes using policy-based orchestration.

  • Single Sign-On - Add and govern users using SSO from ADFS, Active Directory, Centrify, Okta, OneLogin, or Ping Identity.

  • Notifications Notify users of ParkMyCloud updates & activities using email or slack.

  • Multi-Cloud Support for AWS/Azure/GCP in a single console.

Pricing:

  • Credit card required: N/A
  • Per event pricing per module. Please contact us for more details.

Free

Free
Included in plan:
  • Unlimited instances
  • 1 Team
  • 5 Users
  • 1 CSP credential
  • Role-based Access Control
  • Utilization-Based Heatmaps
  • Start, Stop, & Snooze
  • Policy Engine
  • Tag-Based Parking Recommendations
  • Online Documentation

Basic

$2.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 5 Teams
  • 10 Users
  • 3 CSP Credentials
  • All of Free Tier Features
  • Usage-Based Parking Recommendations (SmartParking)
  • API Access
  • Audit Logs
  • Reporting
  • Notifications
  • Email Support

Standard

$3.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 10 Teams
  • 20 Users
  • 5 CSP Credentials
  • All of Basic Tier Features
  • Multi-Cloud (AWS, Azure, and GCP)
  • Database Parking (RDS)
  • SSO/SAML 2.0
  • Live Chat Support 9am-6pm ET

Enterprise


Included in plan:
  • Unlimited Instances
  • Unlimited Teams
  • Unlimited Users
  • Unlimited CSP Credentials
  • All of Standard Tier

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. ParkMyCloud allows for an unlimited number of users, organized in teams with customizable permissions.

  • Who are the main user groups of this service?
  • Cloud users: cloud architects, IT operations, development, and DevOps.

  • Does this service offer an API?
  • Yes. ParkMyCloud offers RESTful API access for customers.

  • What is this service generally used for?
  • Automated cost savings on AWS, Azure, and GCP cloud resources.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - via our website.

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.88k

Publisher:

Founded:
-
Based in:
Dulles
Employees:
2-10
Likes:
145
Followers:
6.59k

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Dutch, Russian, Portuguese, Polish, Turkish, English, Spanish, French, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses CadmiumCD
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
North America

Other:

Who uses ParkMyCloud
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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