Vision Helpdesk offers three customer service tools.
1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.
2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.
3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.
Event Management Made Easy. CadmiumCD's event management software lets you collect and review submissions, manage speakers and exhibitors, and deliver exceptional experiences to your attendees, all from the same cloud-based platform. Manage your conference with confidence, with CadmiumCD.
Batch Permissions & Access
Google Apps Integration
General Account Ledger
Multi Channel Help Desk
Multi Brand Help Desk
Help Desk Gamification and more..
SLA and Escalation
Blabby - Staff Collaboration
No key features associated with this application.
Credit card required: N/A
Per event pricing per module. Please contact us for more details.
What are some applications this service is commonly used in tandem with?
Social media: Facebook, Twitter, LinkedIn
Live chat: Userlike, Livechat Inc, Com100, Livezilla
Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
CMS: Joomla, WordPress, Drupal
Payment gateways: Paypal and Authorize.net
Billing software: WHMCS, Hostbill, Freshbooks
Email: Google Hosted emails, Exchange Servers and more
Does this service offer multi-user capability (e.g. teams)?
Does this service offer guides, tutorials and or customer support?
Who are the main user groups of this service?
Any business that wish to offer customer service support.
Does this service integrate with any other apps?
Vision Helpdesk integrates with several 3rd party apps
Does this service offer an API?
What platforms does this service support?
Web Based Software and Mobile apps like IOS, Windows Phone and Android App
What is this service generally used for?
Managing customer support
Managing IT support
No FAQs associated with this application.
Who uses Vision Helpdesk
English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian