Compare VIENNA Advantage vs Tenfold vs bpm'online CRM

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VIENNA Advantage screenshot view 5 more Tenfold screenshot bpm'online CRM screenshot view 1 more

Software Description:

VIENNA Advantage is a complete product invention covering all functional obligations of a modern enterprise. Realize strategic goals with one application across the company; hundreds of features within the tightly integrated ERP Solution, CRM Solution and secure Document Management System (DMS) to suit your business.

Waste no time developing proprietary spreadsheets and charts, which are neither scalable nor user-friendly. VIENNA Advantage has tools to help you with configuration of reports, dashboards and KPIs; just process and print. Spend lesser per feature and deploy faster than any other Open Source or Proprietary Enterprise Application. Full list of core modules visit our website.

Here is a short list of possible modules: Material Management - Purchasing - Order Management - Help Desk & Support - Time & Expense Management - Project Management - Service Management - HR & payroll - Warehouse Management - Manufacturing - Asset Management - Document Management System

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Software Description:

BPMonline CRM is a cloud-based application that merges CRM (Client Relationship Management) and BPM (Business Process Management) tools. The heart of the application is the business process designer that allows for process modeling and execution. The logic and rules are defined by processes which can be changed when needed. Implementing a new process is as simple as modifying an old one - you simply draw a diagram and save it. The application is easily customizable with the click of a mouse. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.
Bpm’online has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

  • Bpm’online marketing: multichannel marketing software to deliver demand generation excellence.

  • Bpm’online sales: sales force automation to manage the complete sales cycle — from lead to repeat sales.

  • Bpm’online service: innovative customer service tools to deliver exceptional customer experience.

Join our interactive live presentation of the newest version of bpm’online 7.11. September, 28

Register on our website for the event and explore bpm'online 7.11 that features amazing new AI capabilities, a revamped campaign designer and over 200 other enhancements to its CRM and BPM solutions. Save your seat today!

Features:

  • SAP Integration
  • Multi-Currency
  • Expense Tracking
  • Budgeting
  • Click-to-Dial
  • Call Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Lead Scoring
  • Multi-User
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • Project Management
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • File Transfer
  • Data Import
  • Forecasting
  • Data Visualization
  • Contact Sharing
  • Contact Management
  • External Integrations
  • Batch Permissions & Access
  • File Sharing

Features:

  • Call Tracking
  • Dashboard
  • Lead Management
  • Notifications
  • Contact Management
  • Contact Sharing

Features:

  • Time Management
  • Project Management
  • Travel Management
  • Dashboard
  • Calendar Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Data Import
  • Forecasting
  • Lead Scoring
  • Lead Management
  • Contact Sharing
  • Marketing Automation
  • Contact Management
  • Email Integration

Summary:

  • The first open source ERP/CRM solution with inbuilt Document Management, Business Intelligence and Point-of-Sale System. Available on the cloud

  • Customer Relationship Management: get a 360° view of your customer, by evaluating and analyzing all data that comes together in your CRM, irrespective of the functional area.

  • BI and Reporting: VIENNA's Inbuilt Business Intelligence and Reporting has all that it takes to generate powerful reports of different types. All reports are fully customizable and extendable. Any type of data can be compiled into these BI reports.

  • Finance Module: our global ERP suite is designed to fit accounting systems of most countries.

  • Workflow Management: design any workflow without the hassles of coding and with basic technical knowledge. The VIENNA Advantage workflow management is exceptionally flexible and permits execution of various actions triggered by manual or automated activities. The Workflow Management securely integrates with the ERP functionality, the Security Engine as well as the Document Management System of VIENNA Advantage.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    What platforms does this service support?
  • VIENNA Advantage is web-based solution which means that can be accessed from any web browser, any operating system, and any mobile device.

  • What are some applications this service is commonly used in tandem with?
  • Google Apps, Magento, Joomla, Pentaho, Mail Chimp, and others.

  • Who are the main user groups of this service?
  • VIENNA Advantage ERP & CRM is made for all business sizes. It is a generic product that fits lots of industry verticals.

  • What is this service generally used for?
  • Managing the complete operation in a company such as: sales, finance, project management, warehousing, manufacturing etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You can download materials, watch video tutorials, or join our user forum. All available via our website

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support:

    • Phone support
    • Knowledge base
    • Customer success management
    • Academy
    • Community
    • ITIL/ITSM
  • Who are the main user groups of this service?
    • Enterprises
    • Mid-size companies
    • Startups
    • Small companies
  • What is this service generally used for?
  • Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

    bpm'onlise sales - sales force automation software to manage the complete sales cycle — from lead to repeat sales.*

    *bpm'online service *- innovative customer service tools to deliver an exceptional customer experience.

    *bpm'onlie marketing *- multichannel marketing software to deliver demand generation excellence.

  • What are some applications this service is commonly used in tandem with?
  • Integration:

    • Twitter,
    • Facebook,
    • Google Contacts and Calendars,
    • LDAP,
    • IMAP,
    • MS Exchange,
    • Google Maps,
    • OpenStreetMap,
    • MailChimp / Mandrill
  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

Publisher:

Founded:
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Employees:
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Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.9k

Other:

Who uses VIENNA Advantage
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
French, English, Arabic, Spanish, Italian, German
Regional Restrictions:
No restrictions.

Other:

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses bpm'online CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, English, Turkish, Arabic, Russian, Spanish, Italian, Polish, German, Hebrew
Regional Restrictions:
No restrictions.
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