Compare VIENNA Advantage vs Rapportive vs SugarCRM

SugarCRM

CRM
 (18)
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Crozscore:

67%
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32%
interest falling

Crozscore:

85%
what is this?
78%
53%
no significant changes
VIENNA Advantage screenshot view 5 more Rapportive screenshot SugarCRM screenshot view 4 more

Software Description:

VIENNA Advantage is a complete product invention covering all functional obligations of a modern enterprise. Realize strategic goals with one application across the company; hundreds of features within the tightly integrated ERP Solution, CRM Solution and secure Document Management System (DMS) to suit your business.

Waste no time developing proprietary spreadsheets and charts, which are neither scalable nor user-friendly. VIENNA Advantage has tools to help you with configuration of reports, dashboards and KPIs; just process and print. Spend lesser per feature and deploy faster than any other Open Source or Proprietary Enterprise Application. Full list of core modules visit our website.

Here is a short list of possible modules: Material Management - Purchasing - Order Management - Help Desk & Support - Time & Expense Management - Project Management - Service Management - HR & payroll - Warehouse Management - Manufacturing - Asset Management - Document Management System

Software Description:

RAPPORTIVE HAS BEEN ACQUIRED BY LINKEDIN AND IS NOW CALLED SALES NAVIGATOR FOR GMAIL

Rapportive builds relationship management straight into your email. Find out who’s just sent you mail — Who are they? Where are they? What do they do?

With this information, you can now take action to establish rapport, grow your social networks or store thoughts for later.

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Features:

  • SAP Integration
  • Multi-Currency
  • Expense Tracking
  • Budgeting
  • Click-to-Dial
  • Call Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Lead Scoring
  • Multi-User
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • Project Management
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • File Transfer
  • Data Import
  • Forecasting
  • Data Visualization
  • Contact Sharing
  • Contact Management
  • External Integrations
  • Batch Permissions & Access
  • File Sharing

Features:

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Email Integration
  • Forecasting
  • Lead Management
  • Marketing Automation
  • Data Export
  • Data Import
  • History/Version Control
  • Task Scheduling/Tracking

Summary:

  • The first open source ERP/CRM solution with inbuilt Document Management, Business Intelligence and Point-of-Sale System. Available on the cloud

  • Customer Relationship Management: get a 360° view of your customer, by evaluating and analyzing all data that comes together in your CRM, irrespective of the functional area.

  • BI and Reporting: VIENNA's Inbuilt Business Intelligence and Reporting has all that it takes to generate powerful reports of different types. All reports are fully customizable and extendable. Any type of data can be compiled into these BI reports.

  • Finance Module: our global ERP suite is designed to fit accounting systems of most countries.

  • Workflow Management: design any workflow without the hassles of coding and with basic technical knowledge. The VIENNA Advantage workflow management is exceptionally flexible and permits execution of various actions triggered by manual or automated activities. The Workflow Management securely integrates with the ERP functionality, the Security Engine as well as the Document Management System of VIENNA Advantage.

Summary:

  • Discover everything about your contacts right inside your inbox.

  • Establish rapport and grow your social network easily.

Summary:

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Pricing:

  • Credit card required: N/A
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

FAQs:

    What platforms does this service support?
  • VIENNA Advantage is web-based solution which means that can be accessed from any web browser, any operating system, and any mobile device.

  • What are some applications this service is commonly used in tandem with?
  • Google Apps, Magento, Joomla, Pentaho, Mail Chimp, and others.

  • Who are the main user groups of this service?
  • VIENNA Advantage ERP & CRM is made for all business sizes. It is a generic product that fits lots of industry verticals.

  • What is this service generally used for?
  • Managing the complete operation in a company such as: sales, finance, project management, warehousing, manufacturing etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You can download materials, watch video tutorials, or join our user forum. All available via our website

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:

Other:

Who uses VIENNA Advantage
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Spanish, German, Italian, Arabic, French
Regional Restrictions:
No restrictions.

Other:

Who uses Rapportive
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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