Compare Vibetrace vs mailspice analytics vs Second CRM

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65%
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32%
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Crozscore:

56%
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Vibetrace screenshot view 2 more mailspice analytics screenshot view 3 more Second CRM screenshot

Software Description:

Using Vibetrace automation and personalization solution, you will grow your sales twice while increasing conversion rate and connecting to your customers on the right channel at the right time.

Vibetrace prices starts at $99 and give you access to all features.

Vibetrace, the online marketing cloud platform, gives you all the power needed for your daily marketing activities with all the capabilities optimized specifically for e-commerce.

Identify and build visitor profiles. Both known and unknown visitors are tracked, capturing their online behaviors (product browsed, clicks, carts created, campaign actions) and descriptive attributes (name, location, device ) as part of the ongoing process to build a comprehensive user profile.

Dynamic segmentation. You can segment customers based on any of their profile attributes or real time activities. This way you can run targeted campaigns for a specific segment or respond in real time based on their last actions (e.g., trigger a promotion on site after a visitor clicked on a particular campaign).

Onsite Personalization - Display dynamic messages through personalized widgets, pop-ups, banners or change existing site from the website. Give customers vouchers based on their cart value, increase email list size using lead collectors/forms.

Product recommendations. Our platform syncs your product catalog directly, and therefore supports more than 20+ classic e-commerce product recommendations scenarios, built based on user behaviour. Examples are similar product recommendations, new merchandise, best conversion rate, abandoned cart, similar to search, sales promotions, or back-in-stock alerts, all driven by users activity. Also we are able to deliver customized algorithms to match your business needs, on both site and email.

Multi-channel campaigns. Campaigns can be delivered across many channels including email (created using our visual drag & drop editor), onsite popups, widgets, text. Segmentation is available to any of these.
Retargeting. You can design simple automation flows for the customer journey in order to bring him back or convert on the spot. Triggers can be action based or time based so you can re engage with users at the right time.

Polls&Surveys - Enrich user profiles, gather visitor feedback on find reasons why people do or don’t follow specific actions using our integrated polls and surveys. Questions can have one or multiple answers, can include Net Promoter Score or get a simple text answer.

Push notifications - You can easily target visitors who left your website without sending an email. A popup will be displayed by their browser, getting them back to finish a purchase.

Also Vibetrace is available for agencies under a white label solution that can be tailored to match every customer needs. Support is included for both agencies and direct customers through in-app chat, email, Skype and by phone.

Software Description:

mailspice analytics is an all-in-one service that tracks, analyzes, and reports email usage data. You can now learn where, how, and what your target audience is really doing with the emails you’re sending.

An email analytics add-on for all email services that tracks more than just opening and click rates, providing you with deep insights into all of your email campaigns.

mailspice lets you easily upgrade all your existing email and newsletter campaigns in minutes! You'll save a lot of time reporting and get insights like never before. Easily manage and report your email campaign’s successful outcome.

Here’s just a glimpse of how mailspice analytics works: Say you are sending out a monthly newsletter with multiple links and details regarding new information about a company. Mailspice analytics can track what links are being selected, if anyone forwards the email to share the news, and how long people are engaged with the information. Professional reports are generated for you to share with your clients, in your next board meeting, or within your specific office.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

  • Lead Scoring
  • Data Visualization
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Lead Management
  • Email Integration
  • Data Export
  • Data Import
  • Conversion Tracking
  • External Integrations
  • Scheduling
  • Analytics
  • Notifications
  • A/B Testing

Features:

  • Analytics
  • Dashboard
  • Data Visualization
  • A/B Testing
  • Email Integration
  • External Integrations
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • Conversion Tracking
  • Data Export
  • API
  • Audience Targeting

Features:

Summary:

  • Marketing automation for ecommerce

  • Product recommendations across channels

  • Site personalization for online busineses

  • Onsite dynamic interactions and widgets

  • Polls/Surveys and email collectors

  • Push notifications for ecommerce

  • Abandoned cart and checkout recovery

  • Email marketing and retargeting

Summary:

  • Works with all Email Providers: Integrating mailspice is as easy as inserting the mailspice analytics code into your email template.

  • Advanced Email Analytics & Reports: You and your team will impress your clients with rich analytics and reports!

  • Compliance & Data Privacy by Design: mailspice analytics uses personal data anonymization by default. Additionally, mailspice provides an Agreement on Commissioned Data Processing (ACDP).

  • On-Premise Data Post-Processing: Store and post-process all email activities on your own premises. Integrate mailspice analytics into your in-house CRM, Big Data solution, or Data Warehouse.

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Free Trial

Free
Included in plan:
  • All plans

Basic

$79.00
1 user(s) / month
Included in plan:
  • 25,000 Analytics Opens & Clicks
  • 30s Analytics Engagement Accuracy
  • Geolocation
  • Opening Time
  • Export Data

Plus

$199.00
1 user(s) / month
Included in plan:
  • 1 Project
  • 100,000 Analytics Opens & Clicks
  • 3 Users
  • Live View
  • 60s Analytics Engagement Accuracy
  • Geolocation
  • Opening Time
  • Export Data
  • Target Groups & A/B Testing
  • Early Beta Features
  • Custom Tracking Domain

Pro

$349.00
1 user(s) / month
Included in plan:
  • 3 Projects
  • Live View
  • 5 Users
  • 500,000 Analytics Opens & Clicks
  • Geolocation
  • Custom Tracking Domain
  • Target Groups & A/B Testing
  • High-Priority Support
  • Early Beta Features
  • 60s Analytics Engagement Accuracy
  • Opening Time
  • Export Data

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • mailspice analytics provides e-mail tracking, analysis, and reporting services for online-marketers, agencies, and developers of small, medium and large enterprises.

    Extend your existing email service provider capabilities
    Deliver great-looking reports
    Quick and easy to setup
    Can be used with any e-mail service

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, mailspice analytics offers a fine-grained multi-user capability for team support.

  • What are some applications this service is commonly used in tandem with?
  • All email services, email templates, and email clients.

  • Who are the main user groups of this service?
  • Online Marketers stay on top of their game and deliver unique, innovative, and successful email marketing campaigns to their clients.
    Marketing Agencies can efficiently track and report campaign successes for all their clients in just one interface
    Email Designers will benefit from A/B split-testing functionality to compare different versions of the same email design, to determine which will generate the best results
    Developers & Enterprise IT Departments will be able to bridge the gap between email analytics and their in-house CRM, Big Data solutions, or Data Warehouse.

  • Does this service offer guides, tutorials and or customer support?
  • mailspice analytics offers an outstanding customer support.

  • Does this service offer an API?
  • mailspice analytics offers an API for all Enterprise customers.

  • What platforms does this service support?
  • All platforms are supported via the online web interface.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

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Other:

Who uses Vibetrace
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
French, Portuguese, English, German, Spanish, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses mailspice analytics
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, English, Thai, Indonesian, Chinese, Vietnamese
Regional Restrictions:
No restrictions.
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