Compare Vibetrace vs Second CRM vs FoxMetrics

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Crozscore:

65%
what is this?
32%
interest falling

Crozscore:

55%
what is this?
24%
interest falling

Crozscore:

65%
what is this?
100%
42%
interest falling
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Software Description:

Using Vibetrace automation and personalization solution, you will grow your sales twice while increasing conversion rate and connecting to your customers on the right channel at the right time.

Vibetrace prices starts at $99 and give you access to all features.

Vibetrace, the online marketing cloud platform, gives you all the power needed for your daily marketing activities with all the capabilities optimized specifically for e-commerce.

Identify and build visitor profiles. Both known and unknown visitors are tracked, capturing their online behaviors (product browsed, clicks, carts created, campaign actions) and descriptive attributes (name, location, device ) as part of the ongoing process to build a comprehensive user profile.

Dynamic segmentation. You can segment customers based on any of their profile attributes or real time activities. This way you can run targeted campaigns for a specific segment or respond in real time based on their last actions (e.g., trigger a promotion on site after a visitor clicked on a particular campaign).

Onsite Personalization - Display dynamic messages through personalized widgets, pop-ups, banners or change existing site from the website. Give customers vouchers based on their cart value, increase email list size using lead collectors/forms.

Product recommendations. Our platform syncs your product catalog directly, and therefore supports more than 20+ classic e-commerce product recommendations scenarios, built based on user behaviour. Examples are similar product recommendations, new merchandise, best conversion rate, abandoned cart, similar to search, sales promotions, or back-in-stock alerts, all driven by users activity. Also we are able to deliver customized algorithms to match your business needs, on both site and email.

Multi-channel campaigns. Campaigns can be delivered across many channels including email (created using our visual drag & drop editor), onsite popups, widgets, text. Segmentation is available to any of these.
Retargeting. You can design simple automation flows for the customer journey in order to bring him back or convert on the spot. Triggers can be action based or time based so you can re engage with users at the right time.

Polls&Surveys - Enrich user profiles, gather visitor feedback on find reasons why people do or don’t follow specific actions using our integrated polls and surveys. Questions can have one or multiple answers, can include Net Promoter Score or get a simple text answer.

Push notifications - You can easily target visitors who left your website without sending an email. A popup will be displayed by their browser, getting them back to finish a purchase.

Also Vibetrace is available for agencies under a white label solution that can be tailored to match every customer needs. Support is included for both agencies and direct customers through in-app chat, email, Skype and by phone.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Software Description:

We are an all-in-one type of SAAS. We provide analytics but then have features that allow you to make the most of that information. Some of our personalization and targeting features include shopping cart/browse recovery, targeted surveys, custom pop-ups, social proof and much more. This benefits our customers for 2 reasons: money and ease. Many companies invest in analytics but then they need that extra step of how to use the information to increase ROI. Our platform helps customers create those targeted ads, surveys, customer profiles, and much more. The other aspect is with our platform customers do not need to invest into multiple softwares for marketing purposes. Our software has the ability to do customization, analytics, targeting, reporting, and much more.

Features:

  • Lead Scoring
  • Data Visualization
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Lead Management
  • Email Integration
  • Data Export
  • Data Import
  • Conversion Tracking
  • External Integrations
  • Scheduling
  • Analytics
  • Notifications
  • A/B Testing

Features:

Features:

  • Multi-User
  • Social-Media Integration
  • Notifications
  • Email Integration
  • Audience Targeting
  • Conversion Tracking

Summary:

  • Marketing automation for ecommerce

  • Product recommendations across channels

  • Site personalization for online busineses

  • Onsite dynamic interactions and widgets

  • Polls/Surveys and email collectors

  • Push notifications for ecommerce

  • Abandoned cart and checkout recovery

  • Email marketing and retargeting

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Summary:

  • Abandon Shopping cart recovery

  • Browse Recovery

  • Targeted Surveys

  • Personalized Pop-ups

  • Social Proof

  • Profiles

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • FoxMetrics does offer a blog and an FAQ section that customers can reference. Customer support may be offered depending on the plan purchased.

  • Does this service integrate with any other apps?
  • FoxMetrics integrates seamlessly with any and all other apps.

  • What is this service generally used for?
  • The service is generally used for personalizing the shopping experience for consumers and then creating targeted ads or surveys to increase ROI.

  • Who are the main user groups of this service?
  • Our primary users are e-commerce, but our software can be used by anyone who may want personalization and targeting on their website.

  • What are some applications this service is commonly used in tandem with?
  • Many of our customers use FoxMetrics with MailChimp but it can be used with any existing software or platforms being used.

  • What platforms does this service support?
  • FoxMetrics supports and integrates with any platform.

Publisher:

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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
23.8k
Followers:
172

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
6.57k

Other:

Who uses Vibetrace
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
Spanish, Portuguese, French, Italian, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, Thai, Indonesian, Vietnamese, Chinese, English
Regional Restrictions:
No restrictions.

Other:

Who uses FoxMetrics
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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