Compare Viber vs Knowlarity

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Viber

 38 ratings VoIP

Knowlarity

 1 ratings VoIP
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About Viber

Viber lets its users not only make VoIP-based calls around the globe but also share free messages and multimedia attachments. This is one of the most used apps of its kind, offering high quality of communication, even on a 3G connection.

Viber is a free service, available for Android and iOS mobile devices, along with Windows, Mac, and Linux desktop versions. Users pay only for dialing landline and mobile numbers, and the rates vary per country. The main reasons why businesses use this app are for attracting their target audience, marketing purposes, a high quality of communication, and account management.

Viber doesn't require any username and password registration. To make unlimited free voice and video calls, users only need their mobile phone number. The app is easy to install, easy to use, and it runs in the background of a smartphone if a user allows it.

About Knowlarity

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Summary

  • HD Video Calls

  • Instant Messaging

  • International Calls

  • Group Chat

  • Instant Voice Message

  • News Feeds

  • Stickers

  • Public Chat

  • Service Messages

  • Viber Games

Summary

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Pricing

  • Credit card required: No
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Help Center, and FAQs.

  • Does this service integrate with any other apps?
  • Integrations: Cortana, Facebook, Twitter, Nexmo, and Zapier.

  • Who are the main user groups of this service?
  • The main users of Viber are individuals and businesses.

  • What platforms does this service support?
  • It can be installed on following operating systems: Android, iOS, Windows, MacOS, and Linux.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Viber offers REST API.

  • What is this service generally used for?
  • This service is generally used for making free VoIP calls and instant messaging.

FAQs

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Viber
  • Personal
  • Startups
  • SMEs
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, German, French, Hungarian, Italian, Japanese, Portuguese, Russian
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

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