Compare Viber vs Skype vs Dialpad

Viber 9 VoIP	Skype 22058 VoIP	Dialpad 1938 VoIP
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Crozscore 91% what is this? User Happiness: 88% Press Buzz: 63% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 86% Press Buzz: 78% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 88% Press Buzz: 54% User Trend: interest rising
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About Viber Viber lets its users not only make VoIP-based calls around the globe but also share free messages and multimedia attachments. This is one of the most used apps of its kind, offering high quality of communication, even on a 3G connection. Viber is a free service, available for Android and iOS mobile devices, along with Windows, Mac, and Linux desktop versions. Users pay only for dialing landline and mobile numbers, and the rates vary per country. The main reasons why businesses use this app are for attracting their target audience, marketing purposes, a high quality of communication, and account management. Viber doesn't require any username and password registration. To make unlimited free voice and video calls, users only need their mobile phone number. The app is easy to install, easy to use, and it runs in the background of a smartphone if a user allows it.	About Skype Skype is one of the most used VoIP tools in the world. Now it is included with Office 365 package, along with 60 minutes a month to call more than 60 destinations worldwide. Skype offers instant messages, group video conferencing, video chat, group chat, file sharing, screen sharing. It is also possible to call landlines and mobile phones at low prices. There is also Skype for business, the solution that empowers business teams and individuals to communicate and cooperate, with cloud-based and on-premise deployment possibility. Video conferencing has the capacity of 250 participants in one single connection. Thie list of features now joins AI chatbot capability. As for mobile devices, Skype is available for Android, iOS, and Windows phone users. The pricing is very flexible. Skype-to-Skype calls are free, while landline and mobile calls are paid. Rates are minimal, it can be paid for the minutes, or subscription-based for international calls for a specific region.	About Dialpad Move your phone system, conferencing and call center to the cloud. Support your modern, mobile workers. Work from anywhere and let Ai make every call a smarter call. Fast Deployment Add users, swap numbers, and create ring groups from a web portal that reflects changes in real-time. Port Your Number Keep the numbers tied to your business even when switching voice providers, whether local, toll-free, or international. Seamless Integrations Bring context to your conversations with native integrations for G Suite, Salesforce, Zendesk, and more. Business SMS Need to send a quick note to a prospect or colleague? Take your pick between SMS, MMS, or group chat. Voice Intelligence Focus on your conversation, not note-taking, with Voice Intelligence features that automatically capture what was said, and by who, on each call. Dynamic Call Routing Build smart call routing paths that get customers into the hands of the right agent or operator faster. Call Analytics Dig into call volumes, see who’s placing the most calls, and search by specific keyword mention or even sentiment expressed. Spam Blocking Clear up your phone lines with automatic spam blocking across all your connected Dialpad devices. Phones & Headsets Dialpad supports a wide range of phone handsets, and we offer several models directly to our customers who need a one-stop shop.
Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording	Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording	Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording
Summary HD Video Calls Instant Messaging International Calls Group Chat Instant Voice Message News Feeds Stickers Public Chat Service Messages Viber Games	Summary 1:1 Video Calls Voice Calls Calls to Mobiles and Landlines Group Video Calls & Conferencing Instant Messaging SMS Voice Messages File Sharing & Transfer Screen Sharing Contact Sharing	Summary No key features associated with this application.
	Pricing Skype-to-Skype Free Included in plan: Voice Calls Video Calls Conferencing File Sharing Screen Sharing Messaging
FAQs Does this service offer guides, tutorials and or customer support? Support: Email Support, Phone Support, Help Center, and FAQs. Does this service integrate with any other apps? Integrations: Cortana, Facebook, Twitter, Nexmo, and Zapier. Who are the main user groups of this service? The main users of Viber are individuals and businesses. What platforms does this service support? It can be installed on following operating systems: Android, iOS, Windows, MacOS, and Linux. Does this service offer multi-user capability (e.g. teams)? No. Does this service offer an API? Yes, Viber offers REST API. What is this service generally used for? This service is generally used for making free VoIP calls and instant messaging.	FAQs Who are the main user groups of this service? Users of Skype are individuals and businesses, regardless of industry or size. What platforms does this service support? Deployment: Windows, Linux, MacOS, Android, iPhone/iPad, Windows Mobile, Xbox, Web-based. What is this service generally used for? Skype is used as a telecommunications software. Does this service offer an API? No, it doesn't. Does this service offer multi-user capability (e.g. teams)? No, it doesn't. Does this service offer guides, tutorials and or customer support? Support: FAQs, Community, Online Support, Phone Support, Virtual Agent. Does this service integrate with any other apps? Integrations: MS Word, MS Outlook, MS PowerPoint, MS Lync, WorkXpress, Agile CRM, Lucid Meetings, Wimi, Mendix, Grasshopper, SalesExec, Microsoft Dynamics CRM Online, OnePage CRM, Moxie Concierge, Cayzu, Helpdesk, Interactive Intelligence CaaS, Bitium, BigContacts, 8×8 Virtual Contact Center, 1CRM, Slack, GroupWise, Yugma.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 492k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 4.9m	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Viber Personal Startups SMEs Desktop Platforms: Windows Macintosh Mobile Platforms: iOS Android Languages: English, Spanish, German, French, Hungarian, Italian, Japanese, Portuguese, Russian Regional Restrictions: No restrictions.	Other Who uses Skype Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Windows Macintosh Mobile Platforms: iOS Android WinPhone Languages: English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, Estonian, French, Japanese, Chinese, Hungarian, Indonesian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Turkish, Ukrainian Regional Restrictions: No restrictions.	Other Who uses Dialpad Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.