Compare Viber vs GoToConnect vs 8x8

Viber 9 VoIP	GoToConnect 1 VoIP	8x8 233 VoIP
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Crozscore 91% what is this? User Happiness: 88% Press Buzz: 63% User Trend: interest falling	Crozscore 91% what is this? User Happiness: 100% Press Buzz: 55% User Trend: interest falling	Crozscore 86% what is this? User Happiness: 80% Press Buzz: 53% User Trend: interest rising
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About Viber Viber lets its users not only make VoIP-based calls around the globe but also share free messages and multimedia attachments. This is one of the most used apps of its kind, offering high quality of communication, even on a 3G connection. Viber is a free service, available for Android and iOS mobile devices, along with Windows, Mac, and Linux desktop versions. Users pay only for dialing landline and mobile numbers, and the rates vary per country. The main reasons why businesses use this app are for attracting their target audience, marketing purposes, a high quality of communication, and account management. Viber doesn't require any username and password registration. To make unlimited free voice and video calls, users only need their mobile phone number. The app is easy to install, easy to use, and it runs in the background of a smartphone if a user allows it.	About GoToConnect GoToConnect pairs the top rated Hosted PBX service you know and love from Jive with the power and functionality of GoToMeeting's video meeting capabilities. GoToConnect comes packed with features that empower your business to grow while your users stay productive and look professional, including: Auto Attendants Video Conferencing Mobile Apps Call Forwarding Virtual Voicemail Ring Groups and more GoToConnect has also democratized the contact center with GoToConnect Support Center, making it easy to track your customer interactions and get your agents on calls. GoToConnect Support Center provides CCaaS functionality in an affordable and easy-to-deploy way that brings contact center capabilities to virtually any business. Jive Core™ Cloud-Based Platform: GoToConnect runs on Jive Core, our proprietary, cloud-based platform. Jive Core has been purpose-built from the ground up to deliver the most reliable, powerful, and economical hosted communication services on the market.	About 8x8 8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service. This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution. Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.
Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording	Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording	Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording
Summary HD Video Calls Instant Messaging International Calls Group Chat Instant Voice Message News Feeds Stickers Public Chat Service Messages Viber Games	Summary Build a call flow within minutes using Jive's intuitive Dial Plan Editor. Jive Video enables real-time collaboration and improves decision making. Jive Contact Center delivers a broad set of features and real-time reports. Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes. With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.	Summary Phone Number & Virtual Extension Unlimited Internet Fax Media Storage Virtual Office Analytics Essentials Business SMS Instant Messaging & Presence Voicemail
		Pricing X2 Edition $25.00 1 user(s) / month Included in plan: Phone Number & Virtual Extension Unlimited Calling Zone: 14 Countries Unlimited Internet Fax i Media Storage: 1GB Mobile & Desktop Apps Virtual Office Analytics Essentials Business SMS Instant Messaging & Presence Voicemail HD Voice Secure Voice Single Sign On Audio & Video Conferencing with Meetings: 5 Participants Salesforce, Zendesk & Netsuite CRM Integration X5 Edition $35.00 1 user(s) / month Included in plan: Audio & Video Conferencing with Meetings: 25 Participants Media Storage: 5GB Unlimited Calling Zone: 32 Countries Call Recording Operator Switchboard X8 Edition $55.00 1 user(s) / month Included in plan: Unlimited Calling Zone: 46 Countries Media Storage: 10GB Audio & Video Conferencing with Meetings: 50 Participants Salesforce Analytics Virtual Office Call Quality Reporting & Analytics Virtual Office Analytics Supervisor Inbound Contact Center Outbound Contact Center Contact Center Visual IVR Contact Center Reporting & Analytics
FAQs Does this service offer guides, tutorials and or customer support? Support: Email Support, Phone Support, Help Center, and FAQs. Does this service integrate with any other apps? Integrations: Cortana, Facebook, Twitter, Nexmo, and Zapier. Who are the main user groups of this service? The main users of Viber are individuals and businesses. What platforms does this service support? It can be installed on following operating systems: Android, iOS, Windows, MacOS, and Linux. Does this service offer multi-user capability (e.g. teams)? No. Does this service offer an API? Yes, Viber offers REST API. What is this service generally used for? This service is generally used for making free VoIP calls and instant messaging.	FAQs Does this service offer an API? Yes! Who are the main user groups of this service? Jive’s customers include high-growth businesses and public sector institutions. Does this service offer guides, tutorials and or customer support? 24/7 customer support What is this service generally used for? Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system! Does this service offer multi-user capability (e.g. teams)? Yes!	FAQs Does this service offer guides, tutorials and or customer support? Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Does this service offer multi-user capability (e.g. teams)? No. What is this service generally used for? This service is used as a business VoIP solution. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM applications. What platforms does this service support? 8x8 is a cloud-based software with Android and iOS native mobile apps. Does this service integrate with any other apps? Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage Who are the main user groups of this service? Main users of this service are medium-sized enterprises. Does this service offer an API? Yes, it offer API.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 492k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: San Jose Employees: 1001-5000 Likes: Followers: 11.4k
Other Who uses Viber Personal Startups SMEs Desktop Platforms: Windows Macintosh Mobile Platforms: iOS Android Languages: English, Spanish, German, French, Hungarian, Italian, Japanese, Portuguese, Russian Regional Restrictions: No restrictions.	Other Who uses GoToConnect Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English, Spanish, Portuguese Regional Restrictions: No restrictions.	Other Who uses 8x8 SMEs Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.